Walgreens

Reviews 14

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Alyssa Kalik

I have been going here for a few years and the only reason I still fill my prescriptions here is because they are open 24 hours and they have a specific brand of my medication that Im not allergic to that nobody else seems to carry. The pharmacists and techs always find new and creative ways to screw up my refills even though the entire staff knows me. Theres always some sort of issue as to why my prescription isnt ready at the time they quoted me. I once went there to get a script that had been called in the night before and they hadnt checked their refill messages still by the time I showed up to pick it up at 11 the next morning. They told me itd be another 45 minutes so I waited in the parking lot and came back and it still wasnt ready. They said itd be another half hour. Came back after 40 minutes and it STILL wasnt ready. I waited in the parking lot for 2 1/2 hours and made 4 different trips to the window before I finally was able to get it. A lot of the staff (not all but most) are INCREDIBLY rude, unprofessional, and incompetent. Plus they always seem to be understaffed, and the wait is atrocious most of the time. I sat in the drive-thru for 90 minutes one time...at 1 in the morning!!!! Unacceptable.

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Em Jay

For a lasting impression, please pull up to lane 1 where guys can meet Suzy Q. Shes sure to make you feel all warm inside when you get one look at them pearly whites. In lane number 2, weve got Joe Chippendale. A handsome chap wholl definitely have them ladies leaving with a smile on their faces. Be sure to check out the new-and-improved Walgreens on Pacific Highway at Gaarde, where theyve re-defined what is meant by "over the counter". Seriously, does anyone read these reviews before shopping and decide, "oh sally, lets go across the street instead."? Its harder and harder to find credible reviews these days when people get so upset about such petty stuff. Its not like youre going to a high-end restaurant where everything the waiter does (wrong) determines how little of a tip youre going to leave. Seriously, if you need to be coddled by customer service, Im sure you can discuss some over-the-counter remedies thatll surely have you leaving with a smile on your face. Remember that your customer service experience is a 2-way street, and it is what you make of it. Do you need a candy-striper to coddle you? I mean, the problem could be your attitude.

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Ashley S.

This pharmacy is open 24 hours a day, and yet they never seem to have more than one person running the counter at a time. I have waited in the drive-up line for 25+ minutes on more than one occasion. Normally going inside would be a good way to shave 15 minutes off of that, but not that this location. It takes just as long that way. Perhaps the consistent wait has to do with the fact that they are in a really busy location. But then again, one would think theyd put more people behind the counter to counteract that. I recently started using another Walgreens across town since Im out there once a week, and let me tell you, the experience is 10 times better. Friendlier people and a MUCH more reasonable wait time. Bonus: when you ask them how long it will take to fill the prescription, THEY TELL YOU. What a concept. Train your employees or hire more of them, Tigard location.

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Black

I will take my business somewhere else!! I spent sometime looking for a moisturizing conditioner in the shampoo isle, when a caucasian women received help as soon as she walked into this section almost immediately. So, then I voiced my frustration of disregard from the "stock person" to the cashier lady, and she replied with, "Oh, do you have a rewards card?" What a collection of idiots. Now, there is a very considerate older lady who usually work the morning shifts that I greatly appreciate, but these two other woman working this day are disconnected from what customer service really is. F*** off & never will I shop here again!!!!

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Jennifer Kelly

Indian woman in the pharmacy was really rude. I tried to hand her my new insurance card that I have never used and she insisted it was already on file and I owed 40.00. I reluctantly paid it and went to my car then came back in and talked to someone else. They put my insurance information in and it turns out my medication shouldnt have cost my anything so I got a refund but I have to wait for the money to go back to my card. Find a different job that doesnt require you to have good customer service skills if you cant even be kind to people. She was also short with me and many other customers I saw her help.

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Craig Brown

Read the reviews and was not sure what to expect when I called. I called and spoke to the pharmacy. Had a bad experience. In the middle of explaining the issue, she (Barbara) interrupts and says "WHAT IS YOUR LAST NAME?". She did not sound too happy and was apparently upset that I had to speak with her. Not a good interaction IMHO. I called and spoke to the "store manager" Patrick. Advised him of my experience. There are many places to go to get your RXs filled. Walgreens needs to understand this...

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Gina Sienia

Im not sure why most of the reviews are so awful. My experience was better than my usual Walgreens in Wilsonville. I went in at almost midnight. The pharmacy tech was a very kind lady named Carrie. She filled my prescription in about 20 minutes. There were others in the store but service was not an issue.

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Antoine T

Bring a sleeping bag at the drive through...they will take awhile. Dont have a drive through if you dont have the staff to man it! Sat in line for almost 20 mins then drove off frustrated. Managers please audit your QA and QC policies. If you know what that means you are in the wrong business.

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Adriana Hernandez

this place suck everyday on costumer services n now on pharmacy drive thru i have carr in front I wait for 15min n when was mine time my prescription was not ready girl told me to go around again because was more carr Behind me n they cant wait 7min.."oh right Im Hispanic " ...

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Liu Sanding

The Pharmacist Barbara is very rude. I made a call to the Pharmacy and it was Barbara who answered the call. She hang up on me when I was still asking a question. She never greeted me when I picked up my orders. She is the ruddiest I have ever seen in Walgreen

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Miroslav Atanasov

This place is hit or miss. They have some okay stuff to buy, but mostly low quality products. The employees always looked tired and worn out. Probably underpaid heavily. The customers were also complete trash so maybe its not all the stores fault.

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Justin Blake

I like it here the lines go fast its convenient with a big parking lot and two Red box machines outside. Easy to get in and out of even thou that is a busy intersection. They even sell stamps at the register which is a bonus.

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Bradley Bass

The pharmacy is horrid. The wait time is unrealistic and the people behind the counter are rude d bags. If you can go anywhere else for medication Id strongly recommend you do.

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Corrine Heller

Great help with new RX tech was very friendly had to wait about 5 min and RX take time to fill so if you are in a hurry perhaps another Pharmacy would be better.

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