Portland Eye Clinic

Category:	Eye Care Center
Address:	8001 SE Powell Blvd l, Portland, OR 97206, USA
Phone:	+1 503-775-3110
Site:	portlandeyeclinic.com
Rating:	3
Working:	8AM–6PM Closed 8AM–6PM 8AM–6PM 8AM–6PM 8AM–3PM Closed

Location

Photos 21

Reviews 8

Jenny Toman

I took my 6 year old in for an eye exam. The person who saw her was just filling in, never introduced himself, had no idea where anything was. The person at the front desk was very short with us, not taking any time to explain anything, this was our familys first experience with someone needing glasses. After we had picked the frames, the lady said it would take 2 weeks for them to come in. On week 2, another lady called me asking to book an appointment for my daughter to get her exam, I explained we had already done that, that we are waiting for the glasses to come in. She said she would look for them and call me back, she never did. I then called on the 3rd week, and they said they would call the lab and call me right back, and never did. I called back 2 days later. Another lady answered and said she would look for them and call me back. She did call back and say they were in. We went in to pick them up, they had my daughter try them on. Mind you, shes 6. As she had them on, one lady was asking how they felt and before she could answer, another lady who was standing away from us said they look fine, they can leave. They did not adjust them or anything to make sure they fit behind her ears, or not to slide down her nose as she looked down. When we got home, she was just sitting in her room playing and one of the lenses had fallen out. This place was a referral, I will never go back again, the service was so unorganized. I never received an apology for taking 3 weeks on receiving the glasses. And the fact that they didnt take any time to explain glasses or even adjust them is very disappointing. I expect more out of this type of service, especially when its for a child!

Mayra Villanueva

This is the worst eye clinic ever I have order my son glasses about 3 weeks ago and my son has Family care insurance and they said that he is not cover until December and I called my insurance and they said that my son is cover for a new pair of glasses and I called them back and they put me in hold for 15 minutes and just to tell me that they dont have his glasses in stock knowing that they order it 1 week before the first time I called and they still dont have anything now they are telling me that they will order it now about a month later and that they will try to call my insurance to get an authorization knowing that they should off done this the first time I call now I even offer to pay out of pocket because my son needs his glasses they even gave me a price of $30.00 and that they will be ready in 1 week so I call today and they still dont have. This is the worst clinic you could ever take your kids I dont recommend it at all please if you if you read this please go somewhere else this people dont know what the hell they are doing the people in the front desk are just getting paid for just sitting their not doing their job at all. *****I DONT RECOMMEND THIS CLINIC AT ALL*****

Kim Nguyen Vi

Dr. Tran was one of the most enthusiastic healthcare professional that Ive had the chance to contact with. With the prior experience working in doctor office, I understood what the staffs going thru and really appreciate the services as well as being on time. I came here from dr referral, and will def recommend it to my friends to come here in the future. :)

olivia ong

Im sorry, but the service I got from the guy at the front desk was poor. Hes not friendly and nice - which is terrible given the nature of his job. When he learned that I have very bad eye vision, he smirked and let out a chuckle! How rude. Also, he barely said or explain anything while I was there to pick up my new glasses - I guess he doesnt care much.

Malia Pham

I have been coming to get eye exams, glasses and contacts from this clinic for the past 3 years and Ive always had a positive experience. The doctor is friendly and professional. They have a good selection of frames and sunglasses. I will continue coming here for my eye care needs.

Anastasia

Doctor Tran is amazing! Ive gotten both glasses and contacts at The Portland Eye Clinic and been happy with their discounts and service. They have a lot more glasses to choose from than the other places Ive been to and a lot cheaper too. Will go back for future eye exams.

Eric Nguyen

Pretty great service, good selection of frames and options. Doctor was nice and professional. Ordered glasses and they came in a week. Will be coming back in the future!

Jimmy Tran

Good eye clinic and I got a good glasses!