Category: | Optometrist |
Address: | 6508 Wollochet Dr NW, Gig Harbor, WA 98335, USA |
Phone: | +1 253-853-3937 |
Site: | olympiceyecare.net |
Rating: | 3.7 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–4PM Closed Closed |
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A Private User
The eye doctor was great , however the sales associate ( an older woman ) was very unprofessional . My boyfriend and I had went in for his appointment and it went great , the doctor was very knowledgeable and professional . After the appointment we sat down with one of the associates to pick out some frames , she checked the stock on the frames we wanted and we were all set . One week later ( the day the glasses were supposed to be in ) I get a message on my phone saying that the size that she ordered was no longer available . The glasses he tried on in the store ( which were a smaller size than she ordered but fit him comfortably ) were fine so I called back to order the ones he had tried on the first time . The woman that had helped us with the sale , answered and I let her know that Id like the size hed tried on in the store . She started and continued to argue with me raising her voice and telling me he needed the bigger size that they no longer carried . I told her the size he had tried on in the store are the ones he wants and even if they were another week late that would be fine . She continued to be rude and unprofessional saying " well when he gets marks on the side of his head dont bring them back here and complain ! ! I guess Ill order them then ! " I said okay , and hung up with the phone . I called my boyfriend to let him know what happened , he went in after work to get his money back too furious to say anything as a manager wasnt available . I called a bit later to speak with one and the another associate informed me (lowering her voice to a whisper) SHE ( the woman who had been so rude ) was the manager of the store . Naturally I asked to speak with the owner , now more upset that someone in that position would be so rude and unprofessional . The associate again lowered her voice and quietly informed me she was the owner as well . I asked to speak with the doctor himself and he is going to call me tomorrow , Im hoping this issue will be resolved by the doctor because no one should have to deal with someone so rude and unprofessional especially when you are giving them your money . The rest of the staff was very pleasant . Unless this woman learns how to respect and be polite with her customers I would not recommend going here at all . A waste of time and money .
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dvora swickle
Has anyone used Eye Doctor Jeffrey Harris? If so, any opinions? My parents need a new eye Doc in Gig Harbor and my mom asked if I would inquire on here. TIA!!! Like · 3 people like this. Shannon Campbell My husband sees him and thinks he is great 1 hr · Like Heather Cat Dr. Taylor is amazing. 1 hr · Like Sarah Mernone Im at his office right now! 1 hr · Like Heather Bursch Love him 1 hr · Like Amy Page He was great when my daughter fractured her ocular socket from diving in high school. He had to refer her but was quick to diagnose and they were so nice. My mom saw him prior to her passing as well. I just use costco for myself. 1 hr · Like Kimberly Foster No issues here. All 3 of my kids went to harris 1 hr · Like Patty Dunham The kids and myself have seen him. He and his office staff are great! 1 hr · Like Sandra Pearsall-Palmer Very good and thorough. 52 mins · Like Lori Zacher Fetterly Made an appt with him this morning. Your parents would like him, very nice, gentle guy 36 mins · Like Michelle Baty Fortney He is awesome! 28 mins · Like Michelle Fordham Ive been happy with him. 25 mins · Like Deborah A. Johnson love him and he is reallllly good and gentle and has good listening ears and thinks all your questions are important even if they are silly to him, that is a grrrrreat doctor. 20 mins · Like Tessa Gunter Thank you all so much!!! My mom is going to schedule an appt. with him. 15 mins · Like
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Isharrah Carter
When I came to Dr. Harris for an eye exam I was warmly greeted by his staff. Dr. Harris was extremely kind, patient, and spent all the time I needed answering all my questions. After my eye appointment, the optical technician and office manager both offered a great deal of help and helped me pick out a great pair of glasses that I wanted and that looked great. I was very happy with the selection of glasses, warm and welcoming environment, and the professionalism you would expected in a doctors office. I would definitely recommend Dr. Harris and his staff for your next eye appointment.
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Sari Dahl
Dr. Harris and his staff are friendly, knowledgeable, and patient! When picking out new frames, they did not rush me, and gave me many great options to choose from. They have such a wonderful selection of frames, and even pulled out a catalog to see if there was another color available. Above and beyond. Dr. Harris is great if you have an eye infection too - fit me right in!
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Sam Tamplin
Dr Harris and staff are fantastic people. Every person welcomes you with a GREAT BIG SMILE and is always willing to go the extra mile to make sure that you get the quality care that you deserve. Thanks!!