Category: | Used Car Dealer |
Address: | 13305 SE McLoughlin Blvd, Milwaukie, OR 97222, USA |
Phone: | +1 503-653-2277 |
Site: | cityautowholesale.com |
Rating: | 2.5 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM |
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angel jimenez
my mother bought a car here. during the paper signing they did not disclose that the car was a branded title or salvage car. when my mom asked TONY BROWN he told her that that didnt matter and that every contract had that writing in it. he also sold her a "warranty" without telling her that since its a salvage car they wont cover anything! so thats 1000 dollars gone. so 3 months later the car dies it was only then that we find out it was a salvage car!! so we call TONY he acts surprised and then tells my mom he will trade it in. we get it towed there and proceeds to tell my mom he cant trade it in and that his mechanic will fix it through the warranty. the car sits for almost a week in the same spot while he tells us his mechanic is busy. so I have it towed to Gresham Subaru. THEY WERE GREAT!! They tell us that the warranty wont cover a salvage car. and that the engine is dead and it has been driving on borrowed time and that the dealer that sold it knew that. So please AVOID THIS PLACE at all costs!! And we have contacted an attorney who will take it from here. and BBB and KATU news on your side.
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Brian Secor
This is a Audi A 3 S-line 2012 I was very happy to get a car! Up to the selling Point everything worked just fine! Very friendly helpful. The day after that, so today I went to get my tires checked because the sensor went of saying tire pressure to low. They checked it and it was fine but the signal wont go away its a defect! Then they checked the tires and brakes both on the back side are complete worn down! Then I went to wash my car the driver door lets water in like I have the window open! I call the dealer and they wont do anything and just say stop complaining! Plus it needs service plus oil change^^ sry but thats not how you do business!!! I wish they wouldnt do that! I didnt deserve this neither does the next buyer so please please check the car very carefully and if you get the chance take it to a mechanic you trust and have him check it! I am very very upset!!!
JO
Jonathan AKA The Goot
I went there looking for a car. I first spoke with the finance manager Teresa .she was awesome on the phone and then when I got there I met Don One of the sales guys .he was absolutely outstanding! Funny and nice. He went above and beyond to get me my 2014 Ford focus SE. Within a hour and a half that includes a lot joking around with each other. I was able to drive out of there with my new car. I think the whole actual sales process only took about 35 minutes? I traded in my 96 Subaru outback and I didnt even have the car there with me.and they took it in on trade and then when it was time to leave a lot in my new car.Don rode with me to my house to pick up the Subaru and drive it back to the lot for me! Highly recommend this place and I will definitely be back in the future! Thanks again Don youre absolutely outstanding! Jonathan
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Tony Ruch
I absolutely had a horrible experience with this dealership as well as our car salesman himself, the first car we looked at didnt even run and he still insisted it was a good car, once we found a car we were satisfied with we got to the signing and we were told before we drove 2.5 hours from home that if we paid $300 towards a down payment we could get into anything, after the papers were signed they demanded an $1100 down payment. The car is decent enough, has minor issues but the car salesman chuck was rude, and pushy, after we left the dealership chuck called 2 days later and said the first bank said they wouldnt finance us and that we needed to come back the next day to sign new papers. Im absolutely disgusted with how the dealership handles theyre customers i would never recommend them to anyone.
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Joan Flaherty
They lied to me about financing my car...I stopped back in looking to trade-in for a newer models for a better work experience , a few months after I purchased a Ford Focus back in October 2016, at that time I held a full-time 9-5 job.. As independent single young woman , I am responsible about paying bills . But the problem is when they tell me one thing and do the opposite , makes me think can this company be trusted? The salespeople at city auto did not seem to care about their customers goals. They told me I owed them , but whenI attempted to make a payment, they voided the transaction .
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latisha folden
This place is absolutely HORRIBLE!!! Went in Saturday, Dan Smith had me absolutely convinced he could and would get me into a good car, had the wrong pay stub after driving an hour and half so received the correct one Monday TODAY. Called the lot and no one seemed interested in helping me, than called Dan since he was who I originally worked with and told me "Find somewhere else Im tired of your impatience and your entitlement attitude" because I informed him I had work tonight and WAS NOT TRYING TO BE PUSHY! This place is a joke.
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Judy Hickey
Of all of the experiences I have had with buying a used car, I am incredibly impressed with the service provided by City Auto Wholesale. They listened to my needs and fit the right car to me. I am in love with the car they helped me find. These people are incredibly considerate, helpful, and honest. I will be going to them if I ever need any other cars in my future and recommend that anyone in the market for a used car absolutely check in with City Auto Wholesale before making any decisions.
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Morgan Wilson
I bought a car from them in January. First off, they messed up the paperwork THREE times and made me drive all the way back for a few signatures. Now, Ive made 2 payments on the car and realized they gave me a fab that doesnt work (I cant lock my car or I wont be able to get back in), and now it needs a new battery and possible new engine. Do not do business with these people. They are unprofessional and do not view customers as people. TAKE YOUR BUSINESS ELSEWHERE.
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Michelle Dodgson
City Auto is a terrific place to get a vehicle without hassle or pressure of the typical auto sales hype. These guys know their vehicles, but more importantly, they are all friendly and the owner can work miracles getting the impossible financed. If you are looking for a place to shop great deals on cars, AND a friendly sales staff (Tony, Don, Chuck, Mark), Id recommend you go here first.
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Kenny Barrett
These people will lie just to get you to come down and the salesman I delt with was a total joke some nerd with glasses and an attitude avoid coming here at all costs they wont respect you and they are not very private either they will talk about your credit situation right in front of other people sitting there at the next table no privacy and very unprofessional avoid at all costs
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nick hayes
Outstanding service on every level. Ask for Tony Brown when you go! I could not go with my fiancé because I had to work. I trusted Tony with the woman I love and he totally took care of her! Checked with me when there were questions and all went perfect!! Guys, you can trust your family to Tony, hes a genuinely good man!