Category: | Furniture Store |
Address: | 1250 NE Lafayette Ave, McMinnville, OR 97128, USA |
Phone: | +1 503-472-8031 |
Site: | lewisfurniture.net |
Rating: | 3.1 |
Working: | 9:30AM–6:30PM 9:30AM–6:30PM 9:30AM–6:30PM 9:30AM–6:30PM 9:30AM–6:30PM 9:30AM–5:30PM Closed |
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Nikki Bowes
Extremely TERRIBLE customer service! No follow up or accountability - from the owner of all people. My parents paid in full for a bedroom set as well as other pieces of furniture back in October. Was told would be about 6-8 weeks for delivery. No call ever to tell us furniture in. Finally in JANUARY I call to get delivery update - oh yeah they say - its been in for a few weeks ... so then when they finally get around to delivering it - they now notice that they are missing a nightstand! Turns out they NEVER ordered it back in October and when they got furniture in they did not do a quality check to make sure they had everything. Dave Lewis (owner) keeps trying to blame the manufacturer and will not take responsibility that HE screwed up! He took my parents money & has not delivered. He will not call or return a call to give an update. We still dont have the nightstand. I have never been more disgusted with a company than this one. Absolutely the worst around. NEVER would I recommend Lewis Furniture to anyone EVER.
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Laveda Anderson
Dave Lewis helped me try to find chairs with casters. His first comment was that they were the lowest priced furniture store in the state of Oregon. (Not any questions of how I was doing or exactly what *I* was looking for. Hes better off sending his employees to help customers.) He showed me what they had in stock and then what was available in the catalog. Then he busied himself with other customers, never saying anything to me. I wasnt done with my questions. I waited until he was done, no problem. I asked if he could take my name and number and get back with me when he found what I was looking for at the up-coming furniture show. He said he couldnt keep track of it, so no. I am also in the market for new living room furniture, but I didnt tell him because by that point I felt he didnt have time or interest in helping me any longer.......A year ago I purchased a mattress at Lewis Furniture. THE WORST MATTRESS I HAVE EVER PURCHASED.
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Grendelbiter
I purchased a mattress, box spring, and cover from here and after less than 3 years it had such a dip in it, it was nearly impossible to sleep in. The warranty claim was denied from the mattress company (Oregon Mattress Company) Because they stated the frame had to be metal, and my frame is a well built, solid cherry frame, with steel corner brackets and solid cherry slats. I feel the store should have pointed out what was needed to be done to maintain a warranty, and not display mattresses that arent on wood frames. Neither the mattress company would budge on this and the owner failed to get back to me several times after sending the information regarding the warranty. I would recommend shopping elsewhere.
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kim buckholtz
We are not pleased with Lewis Furniture at all. The furniture we ordered was late comming in, and I had to call to find out it was in. They say that will not be under sold, but when I found the same exact thing at another store for $88 cheaper they would not meet the price. They went on about delivery fees and how Lewis ended up cheaper, which was not true. I was finally told they would give me a check for $25 when they delivered our furniture. There was no check!!! When I spoke to Dave...he argured with me about what was prieviously said. Now I will wait and see, I still havent recieved my check. I would advise people to go else where. I will not be buying again from them
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A Private User
I went to Lewis Furniture looking to re-furnish and decorate my home. I had been shopping all over the area, in McMinnville, Portland, Salem, etc. The customer service at Lewis Furniture was amazing! I spoke with the owner, who was down to earth, knowlegable, and very helpful. I also worked with other employees there and it was a very good experience. They told me that they guaranteed to have the Lowest prices in Oregon and it was true! I did find one thing that was on a blowout sale at another store, and they lowered their price to beat the other stores sale price! I was amazed! Will definitely be working with them again and would recommend them over any other store!
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Bryndie Gulledge
They straight up lied to my face that they would match any others price! Glad I did my research... I will never step foot in this establishment again.. I see from other reviews he promised others what he promised me ... to out beat anyones prices even off the internet! Luckily we hadnt placed our order yet and did our research first... he refused to match Sears prices because it was not a "furniture" store, and was very rude on the phone... we are getting our furniture for 300$ less than what it would have cost to go thru him... DO YOUR RESEARCH B4 U BUY!!
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Peter Santos
I bought all my furniture here when I first moved to Mcminnville. They had a large selection and friendly staff. The prices were relatively cheap compared to the other furniture stores around the area. The only down side was that the twin size bed that I was looking to buy was going to take a while to deliver because of their delivery schedule. However, I ended up upgrading and it was definitely better off.
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Dave Lewis
Lewis Furniture has made more than 40,00 successful sales in the last 24 years. Google reviews are never erased unless you pay google to bury them behind good reviews which they will create. To my knowledge only 2 of the bad reviews you see here are legitimate( though not completely accurate), and I have tried my best to remedy them. I refuse to be essentially blackmailed by google to bury bad reviews.
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A Private User
Lewis Furniture will help you find whatever you are looking for. We always shop around, but in the end, make our purchase at Lewis. They are friendly, knowledgeable, honest and well priced. They are a family run business that cares about their customers and their community.
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bluesky jenny
PURCHASED ONE BLUE RECLINER HAD LESS THAN THIRTY DAYS BOTTOM WOOD FRAME FELL OUT NOT SAFE TO USE . MUST REPLACE THIS PARTICULAR FURNITURE STORE USED TO BE UPSCALE IN QUALITY, SERVICE , AND PRODUCT PLENTY OF ROOM FOR IMPROVEMENT .
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A Private User
We shopped around the McMinnville area and Lewis Furniture was able to give us the best price on exactly what we wanted. Customer service was great. We will definitely be coming back in the future.
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Scott Gray
Good quality for the price