OfficeMax

Category:	Office Supply Store
Address:	2860 Willamette St, Eugene, OR 97405, USA
Phone:	+1 541-302-8007
Site:	officedepot.com
Rating:	4
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–7PM 10AM–6PM

Location

Photos 22

Reviews 15

Martin Campbell

I had the most horrible shopping experience of my life at this store. I purchased Quick Books Pro for Mac and forgot to ask for the free Learning Quick Books software being offered with purchase of Quick Books. I returned a couple days later to get my free software but the store did not have "Learning Quick Book for Mac". They only had the PC version and the price tags on the display case had the same part number for both versions of the software. I checked on the internet and "Learning Quick Books for Mac" does exist. The store manager check the Office Max website for the software and check for any Mac versions available in the district. He couldnt find the software in his system. So I asked him what we do now? He said they didnt carry the software and there was nothing he could do about it. I asked for a refund and he refused because I open the box. He offered to give me the PC version but thats all he could do. I told him the PC version would not work for me because I have a Mac. He said that he would not provide me the Mac version because the product number on the price tag on the display case was for the PC version. I ask him if it made any sense that Office Max intended to provide PC software to accompany Mac software. He would not answer my question and was evasive. In my opinion the Manager did not try to do the right thing. So I guess I got ripped off and I was denied software that I was entitled to. Very poor service and I will never go back to another Office Max again.

Anthony Hayt

Needed print work done, including designing two images into a back-to-back, two-per-page setup that would be cut down to size. The team got us in and out in less than an hour. Second trip needed the same work - team members working then were much slower on the design side, but still very friendly and capable. Dont ever mess with Kinkos printing - just go here. It will be a much more enjoyable process, and probably cost less, too! (Google lets you know about in-store coupons here, which saved us 20% on out first job.)

Cecile Blumm

Their customer service is exceptional! One of the managers, Ivan, in particular goes above and beyond. For a recent computer purchase, he worked patiently with me to address my questions/technical concerns on two different follow-up visits after the sale. We also use their copy center and have found their service and quality to be great, too. We"ve had photos printed from the same digital files at several printers, but they always turn out best from Office Depot on Willamette. Prices are good, too!

Jennifer Olsen

Its nice to have an office supply store in south Eugene, I was tired of trekking to the far north end of town just for printer ink or paper. I also love that they have great customer service, a good selection of products- I always find what I need, and the photo copy shop is also great. Plus they have a great rewards program.

Annette Marquette

They are always knowledgeable and helpful. They were out of stock of the item I went in for. There was a sign about how to get it the quickest. I ordered, paid and delivery was free in two days. I called customer service and asked them to deliver between 12 & 5. Easy.

Chad Bordes

Store seems a bit in disarray. I went in and purchased some notebooks most recently and they were in the wrong pricing shelf along with tons of other inventory. The associate changed the price but they need better display management.

Britt Bay

They employees here are very nice and helpful. They didnt have the exact item I was looking for, but they were able to show me the same product in a different brand and answer all my questions.

J Hansen

The customer service is sub-par. It was a hassle dealing with them.

Jennifer Anderson

Friendly customer service. Eye contact and sustaining communication

Matthew D Reynolds

Staff gets 5 stars. Corporate gets 1 star. Rounds up to 3 stars.

Stephen Flanagan

Convenient but staff is under trained and not very professional

DeVille Throws

Friendly customer service

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Good place, good service