Bridal Elegance Tulsa

Related:	urban bridal shop
Category:	Bridal Shop
Address:	8702 E 43rd St, Tulsa, OK 74145, USA
Phone:	+1 918-703-4933
Site:	bridalelegancetulsa.com
Rating:	3.7
Working:	Closed 11AM–5PM 11AM–5PM 11AM–5PM 11AM–5PM 11AM–5PM Closed

Location

Photos 4

Reviews 6

Tara Elizabeth

Where this store had some gorgeous gowns, the customer service was absolutely atrocious. In fact, I almost left before seeing the dress I ended up getting because my consultant did not show it to me. Once I got there, I told her exactly what I was wanting and even showed her a picture of what I had in mind. The picture I had was of a custom dress so I knew better than to think they would have anything just like it, but was showing her so that she had a good understanding of what I would like. After over an hour of trying on all different styles of dresses, none remotely close to the picture I had shown her, I was ready to leave! They were all pretty, but not what I wanted and my consultant was starting to get irritated with me. After deciding that I would not find a dress there, I hear my mother and (now) mother-in-law saying, "Thats the dress she wants!" I look out to see another girl in the dress almost identical to the picture I had shown my consultant! I immediately told her I wanted to try that dress on, after much resistance and her actually telling me she didnt think I would like it, I tried it on. Ended up buying the dress and found out why she hadnt shown it to me originally - it was below the budget I had given her. Are you kidding?! The all but EXACT same dress I had shown her a picture of, she didnt pull because it was BELOW MY BUDGET?! But it gets better, the store owner started being rude as soon as the ink was dry on the ticket! I wont get too detailed, but she was rude in the store when I had just purchased a dress...I emailed her several times regarding the arrival of my dress, requested swatch, etc. I had to call each time because she would not respond to my emails and was even more rude on the phone than she was in the store that day. (I had great email correspondence when booking my appointment, of course!) Not sure how long this Deborah has been running "the oldest bridal store in Tulsa," but at the rate she is going, it wont be that for much longer.

Christie Fullerton

I decided to make a day of wedding dress shopping, so I made appointments at 5 shops. This was my second stop, and I arrived an hour early because my first appointment ended earlier than expected. When I walked in, I explained the situation to the woman behind the counter who seemed to run the shop. I told her we were here to see if we could look around and maybe get started early, but I also said that if it was any problem or inconvenience whatsoever, we would be happy to go and come back at the scheduled time. The answer I got (not looking at or speaking to me, but to a younger woman who also worked there) was, "Well, the other bride is going to be here any minute, but sure. Fine. I guess so." This woman never spoke to me again because she worked with the other bride who came in. I felt grateful, but sorry for the other bride. My company told me that the woman kept throwing gowns and accessories at the bride that she seemed to not be interested in. On a positive note, the younger woman who worked with me was very nice and accommodating. She did a good job pulling dresses that met my requests, and I have no complaints there. Also, something odd I feel is worth mentioning... This shop has a "VIP Room," where they apparently keep dresses that are over $1,400. I think that if you are a bride shopping for your wedding dress, you are a very important person and should be treated as such. To me, the choice to have a "VIP Room," in a Bridal Shop is in poor taste.

A Private User

The staff at Bridal Elegance really put the highest priority in servicing their brides. I recently bought my wedding gown from there. Right when I walked into the store, I was greeted by 2 friendly people. I told them what type of dress I wanted, and they immediately went to work on looking for dresses in that style for me. They were both very knowledgeable and had the answer to my every question and dilemma. I wanted straps on my dress, and the ladies were able to sew straps on it for me. My dress was steamed, pressed, and bustled, and was all ready for my wedding day, which is NEXT WEEK!! When I went to go pick it up, they had it hung up with the train laid out so that it would not wrinkle, and then, they put it in a nice garment bag, which is GREAT because I had my kids with me at the time and was worried about how I would get the dress home without the kids dirtying it! Bridal Elegance made sure that I was completely taken care of with no worries about anything regarding my dress! I wish that I could tell the world how much they put my mind at ease, but this is the best I can do!

Madi Grace

My experience at Bridal Elegance was very poor. The owner was helping me, and she was extremely rude. She only brought me two dresses that were within my budget. She brought one dress that was $1000 over the budget I had given her. When I mentioned having an appointment the next day at another boutique, she stated, "So, you didnt come here to buy a dress today?" Her effort lacked after that realization. She made a rude comment about my breast size, and made derogatory comments about the dress I really liked because it was not as expensive as others Id tried on. She was only concerned about making a sale. For those who are uncomfortable being undressed in front of a stranger, you better get over it because the associates dont even let you take the dress out of the bag, nor do they let you walk around and choose dresses. No pictures or videos either. I will not be spending my money here. Dont bother wasting your time. The experience was humiliating and not enjoyable whatsoever.

Kendall Adams

One of my bridesmaids dresses was 10 sizes TOO big. After speaking with the owner she informed me that it is possible my bridesmaid dropped a lot of weight- which is ridiculous excuse. My bridesmaid went into her shop to get the situation resolved and the owner swapped out for a completely different dress in the same color that she happen to have in stock in my bridesmaids size. Now, instead of 4 long bridesmaids dresses and 3 short (which is how I wanted it to be for pictures) I have 3 long bridesmaid dresses and 4 short. My bridesmaid didnt even get the dress she wanted, she had to settle for one they had in stock. The owner is rude and VERY unaccommodating to resolve the situation. We were basically an inconvenience to her. I advise you to not do business with her.

Amanda Brollier

When pulling into the parking lot I said to myself... what have I gotten myself into. There were tons of fancy cars in the parking lot and knowing my budget I was worried they wouldnt have anything that fit in my budget. Deborah the owner was quick to help me and make me comfortable. The girls brought me dresses I could afford and nothing outside of my price range. At one point they suggested that if I wasnt 100% sure that I sure be sure to check out other places which showed me that they werent just in it for the commission. While shopping I never felt pressured into purchasing anything which was also nice. Overall we were extremely impressed with our experience and would highly recommend anyone else who is looking for a dress.