Category: | Volvo Dealer |
Address: | 38750 Mentor Ave #3, Willoughby, OH 44094, USA |
Phone: | +1 440-220-4558 |
Site: | leikinvolvocarscleveland.com |
Rating: | 5 |
Working: | 9AM–9PM 9AM–6PM 9AM–6PM 9AM–9PM 9AM–6PM 9AM–6PM Closed |
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Mammen Puliyel
I bought a certified pre-owned 2012 Volvo S 60 from Leiken Motors . David Widrich was very helpful and knowledgeable. We had arrived late and he patiently explained the features of the multiple S 60s on the lot. He also steered us away from another car which was involved in an accident ( though minor). The car drove very well on the test drive ( on the streets). I think we got a good price for the car. After taking the car home I realized that there was significant vibration of the steering wheel and the brakes were pulsating when applying brakes at about 40 mph. I was quite disappointed that the rotors were already worn out and this being a used car I would have no recourse, but after I contacted David he responded promptly and arranged a pick up from my work place and gave a courtesy car in place. They service center replaced the front brakes and rotors at no charge and they have a very happy customer.
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Beverly Gans
I spent the last few years driving a gorgeous blue Mercedes - I loved that car and the outstanding support I received from Matt Morris and the Leikin Mercedes dealership, but my kids are driving a Volvo now and theyre very pleased with the car, so I decided to try a Volvo myself. I called Matt for his assistance with the transfer from one car to the other, and it went seamlessly. I had some very specific requests about the transaction, all of which Matt fulfilled and then he introduced me to Jordan Dengel of Leikin Volvo of Willoughby. Matt gave Jordan high marks which gave me confidence. Jordan walked me through all the intricacies of my new car, so many bells and whistles, answered all my questions with patience and clarity and I couldnt be happier with the result. Cars are major purchases, but when you receive such exemplary service, there is never buyers remorse. This buyer is rejoicing!
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Amy Hilmersen
Steve Ours and Ken Counselman are amazing. Ive had two Volvos from Leiken. Ken actually met me at a coffee shop with the paperwork to close the sale once b/c we ran out of time and I had to get home to my kids. When I turned in my last Volvo at lease-end, Volvo finance and one other Cleveland dealer gave me the run-around about turning it in through some systematic process. I was leaving town for a month so Leiken helped me turn it in before I left. These guys are a class act. Nice, low pressure, down to earth. Just a very good natured bunch who understand the importance of long term relationships. I didnt get a Volvo this time around b/c were downsizing, but I highly recommend them, their vehicles, their willingness to cut fair deals, and their service. Great job guys!!!
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Chris Wandersleben
Ken Counselman, I just wanted to thank you again for all the time and effort you put into leasing me this vehicle. You were a joy to work with and really made me feel at home and comfortable throughout the process. I appreciate you staying late to work out the deal with me and showing me that you value my business. Its rare that a salesperson actually listens to the customer and throughout this entire process you were attentive and answered all of my questions exceptionally. You really exceeded my expectations. You are a class act individual and your company should be thankful to have such a wonderful salesperson working for them. Again, I just wanted to extend my gratitude to you and to let you know you did a excellent job! Thank You Sir, Chris Wandersleben
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Allan Goellner
I met with Dave Widrich this morning and was delighted that the vehicle I wished to review/purchase was; cleaned, detailed, out front and ready to go. Dave has a professional and no pressure approach to car sales. Answered all my questions, helped arraign financing and immediately answered my call (question) after my purchase. I highly recommend Dave as a honest and caring individual in a world often populated by "SHARKS" seeking only to make a sale. Big turn off; fake smile, pushy sales people and in a hurry. At Leikin Motor Companies I finally found a place that I was comfortable with. I plan on contacting Dave Widrich in the future for any automobile sale or service I may need!
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Kenneth Dabney
I had a great experience purchasing my Volvo from Liekin Motor. Everyone was upfront and honest. They made it easy. Dealing with Jordan Dengel was a real pleasure. He was extremly helpful and knowlegeable. I explained from the very beginning that I was no nonsense. He gave me exactly what I ask for. I told him I had limited time so he did alot of the details up front and over the phone. I cant tell you how easy he made it. I spent less that an hour in the dealership. Yet by the time I drove my new Volvo off the the lot I felt I knew everyone involved with Leikin Motor and the Volvo as well. Its a great car. I love it! If you can love a car. Thanks Jordan you really did a Great Job!!!
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Emily Straffen
My husband and I really cant say enough good things about Leiken. Weve purchased a CPO Mercedes and leased a new Volvo from them. Both experiences were flawless. Jordan Dengal from Leiken spoke to us at the otherwise completely impersonal Auto Show in April, and kept in touch with me all the way through August when I was ready to lease a new car. His product knowledge is top-notch, and I truly appreciated his availability via email (SO very important to me). He also took the time to show me how every feature and button worked in my new car so I can get the most out of all the technology it offers. As long as were buying Mercedes or Volvo, well always go to Jordan at Leiken!
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Steven Pochedly
I had an incredible buyers experience when dealing with Volvo sales rep Jordan! The dealership did not have the model I wanted in stock, but Jordan was able to secure it from an online auction without even physically seeing it. I loved the car he had brought in to show me, and of course Im driving it today. His wealth of experience in driving and selling the Volvo brand is unrivaled. To this day he lets me call and pick his brain about small things I cannot figure out in my own car. I would absolutely recommend dealing with Jordan, and this dealership in general, if youre in the market for a new or (ESPECIALLY) a used Volvo vehicle.
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Joyce Kessler
Everything was particularly good. Everyone involved in my purchase of a 2016 XC70 was friendly, respectful, and confidence-inspiring. I met the owner, the manager, and the service staff. My salesperson was excellent - he knew everything about his product and had all the resources he needed to make me the best deal. He was honest and ambitious: he had a high standard for the success of the negotiations. The finance manager, also, was personable, respectful, and made all of the financial matters very clear. In 49 years of car ownership, Ive never been so happy with a car, a deal, or a dealership!
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Karen Karp
I could not be more pleased with my recent car buying experience. Steven Williams and the crew at Leikin Volvo went above and beyond to ensure I was pleased with every aspect of buying my new Volvo. From the very first phone call, responding to my internet inquiry to delivery, Steven was courteous, knowledgeable, and attentive, but not overbearing (as some car salesmen can be). Steven has continued to follow up with answers to several questions since delivery. I can recommend Steven Williams and Leikin Volvo without reservation.