Category: | Computer Store |
Address: | 26055 Emery Rd, Warrensville Heights, OH 44128, USA |
Phone: | +1 866-810-3808 |
Site: | computerlx.com |
Rating: | 4.2 |
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A Private User
We bought top-of-the-line computer with "military grade" parts from AllPCZone on the 10/24/2011 for 2203$. On 11/08/2011 we had first catastrophic failure and lost all our data. AllPCZone sent us another hard drive for replacement with instructions how to install. After successful installation we had another catastrophic failure in less than a month (01/02/2012). No any configuration changes were made by us at any point of time. The computer is the "lemon". We want full refund in this case and company refuses to do this. Instead, company accuses us for hardware failures. We are in computer business for more than 20 years (me and my wife) and very well understand that the problem is in the quality of the product. Apparently, their advertisements about "military grade" components are far from reality. From internet research we saw unhappy customers of AllPCZone with similar problem.
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Les Peterson
I purchased a great computer that was very inexpensive, If I would have ordered the parts separately from somewhere else it would have cost me twice as much. The computer arrived packaged very securely, which I appreciate because most of us all know when something is traveling a great distance it can get damaged easily.Elena the sales rep answered all my questions and concerns and made sure that my configuration of the components would work together. And what a awesome surprise I had when I powered up the computer, I was checking everything out and noticed that my hard drive was 1 terabyte!!!! woop-woop, I ordered only a 500 gigabyte, Elena knew that my PC was for gaming and I was on a budget, so they doubled my hard drive for free! now thats customer service. Thank-you PC ZONE:)
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A Private User
I do not have strong enough words to describe just how good of a deal I got or especially just how good the followup and support is!!!! I made a mess by installing programs wrong, it does not matter, the support team will stay on the phone with you for hours if neccessary. Which is what they did with me. Very knowledgeable and very nice to deal with. I have reccomended All PCZone to my friends and the people that I work with, and I would highly reccomend them to you. This is an A+ out fit!
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Brian Wrobel
Had a mix up with my order, but had good communication to get it straighten out and they got my computer to me. Would use again
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Neil Duncan
Got a computer for cheap. Can play gta5.
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xXCar_LoverXx Plays Games
Awesome price