Category: | Grocery Store |
Address: | 13998 Cedar Rd, University Heights, OH 44118, USA |
Phone: | +1 216-932-3918 |
Site: | wholefoodsmarket.com |
Rating: | 4.3 |
Working: | 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM |
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Moss Deaf
Phone call #1: "Whole Body please." "Sure, let me get them for you." 8 minutes of hold music later, I hang up. Phone call #2: "Hi, I just hung up after being on hold for 8 minutes & no one picking up. Any chance I could actually speak to someone?" "I just got here so I dont know anything about this! Let me try to get someone." "Whole Body, can I help you?" "Do you carry Rainbow henna?" "I dont know, let me go check." "Whole Body, can I help you? (2nd different person)" "Someone has already helped me & Im waiting for them to return." "Well customer service paged us and..." "Someone already picked up & Im waiting for them to return now PLEASE PUT ME BACK ON HOLD." 8 minutes of hold music later, I hang up. Phone call #3: "Can I speak to a manager please?" Again I wait 8 minutes & no one picks up. Phone call #4: "This is my FOURTH PHONE CALL! MANAGER, PLEASE!!!" "Stop yelling at me!" Seriously, if you want to deal with a Whole Foods thats run more like the worst Walmart on earth, give this store a jingle. This is half an hour of my life Ill never get back. I could have driven to the store faster (but never will as this store is never getting my business).
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Roger X
Whole Foods Markets are an awesome source for good healthy food, whether prepared or purchasing items from the shelf. Albeit, the east US coast Whole Foods stores seem to favor usage of much larger sums of butter or larger amounts of fat with the hot to-go (prepared) foods section. Would be nice to see these area Whole Foods stores focus as much on low-fat foods, similar to La Jolla or California area stores create within their hot prepared foods section. The low-fat foods they create seem to taste just as good as the food created within butter. I tended to generally hate tasteless low-fat foods, until eating Whole Foods low-fat prepared foods 10-15 years ago within California. Some how Whole Foods makes their prepared low-fat foods extremely delicious! An excellent place to eat while on break from work! Food that fills you up, without all the fast food fat, while also providing larger serving sizes when compared to fast food stores.
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Nancy Gurish
Ohhhh yeaaaa! This is definitely a place to go and to spend some time. Its absolutely leisure time there for me. I get a few groceries; get a cup of coffee at the coffee bar. Peek around at the fresh cheeses and assortment of delicious foods there are to choose from, at the deli / food counter. (Ive eaten at the bistro there ... great soups and things.) If Im hungry when I get there, I eat first. Fine food to choose from! Eat in the eatery area. Read the newspaper, bring my laptop and spend time on their wi-fi. Then maybe do more shopping. Have friendly staff there. And get on my way feeling a little bit refreshed after shopping. I leave feeling good, not feeling just shopped out. And, knowing that I have GOOD food to bring home to my family. ~~~Nancy Koncilja Gurish Your Health And Tech Friend
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Cynthia Patterson
Whole foods is a great place to shop. However they are not easy to get to from the street. IF YOU ARE IN A WHEELCHAIR/POWER CHAIR OR USE A WALKER, WE HAVE ROLL IN THE STREET DOWN FROM WARRENSVILLE CTR. WHERE THE BUS STOPS RIGHT IN FRONT! AND SOMETIMES YOU MEET A CAR GOING UP OR DOWN THE HILL. AND ITS NOT MUCH BETTER THE OTHER WAY. IT IS VERY DANGEROUS! THERE IS A DOOR THAT WE COULD USE, BUT THEY CLOSED IT TO THE PUBLIC, EVEN THOUGH IT WAS HANDICAPPED ACCESSIBLE AND AT THE SIDEWALK ON CEDAR RD. I also agree with others that attempting to reach a department it next to impossible. Plus you dont keep enough of popular items in stock.
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A Private User
I bought a loaf of italian bread baked at WF, and it was so tough I couldnt chew it. I bought some basmati brown rice at the salad bar, and it was so dried up it was like chewing uncooked rice. They dont have a table for short-grained brown rice and black beans the way Boulder, Co. has it.(with sour cream and jalapenos) WF is supposed to be the best with the highest prices: it stands out like a sore thumb when its not. Speaking of prices, the pecan roles were around 2 dollars, kinda pricey. I wonder how good they were. I got some cheddar cheese which was good... John B
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Leiya Hendricks
This is a great store! The people who work here are always helpful, the food is fresh, and the customer service is amazing! If you are looking for a grocery store where the employees seem to love what they do, look no further this place is great! Even if you dont find what you are looking for they have a solution or will try to find one, and the store is clean, neat and organized all the time. Do visit some time soon, I am sure you will not be disappointed!
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Lisa Price
I went to food center to eat. On Friday for the wine tasting. I noticed that adam the cook used the broom to clean up. He never changed his gloves. He swept the floor went back to cooking. He stuck his hand in all the products again. That was so disgusting. The health department will hear about this. I hope something is done to educate him on proper food handling.. you can not sweep then go back to cooking. Why why why....
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A Private User
My experience has been that the sales people are extrordinarily helpful. I am vegetarian and they have all the hard-to-find supplies to make special recipes. The woman who helped me in the wine department when I was shopping for a distinguished gift was well informed. I have never had a bad experience with the prepared foods or any of the breads/produce. Actually, they have one of the best floral departments in the area.
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nathan kovach
A great store, especially as far as Whole Foods stores go. Theres a dining counter that also serves beer on tap, a pizza oven, burgers made to order, as well as all the other amenities you would expect to find. I think probably the most common complaint is the parking lot. But theres not much you can do about that, as it is a very popular store. Especially on Friday evening or Sundays.
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Khaled ok
جميع انواع الخضروات والفواكه موجوده وطازجه وفيه ركن خاص للمنتجات الطبيعيه مثل الصابون والعنايه بالجسم والبشره وانواع الطين مثل الطين الهندي والبحر الميت وخلافه
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Francesco
Very good quality grocery market with good service, great wine and cheese selection, fish and meat departments as well as deli and bakery. Large and healthy prepared food variety. Small cafeteria with in-store roasted coffee to taste and to buy. Pity for not offering simple granular white sugar as a sweetener option, only cane sugar or alternative sweetener, at this cafeteria.
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Pat Persaud
Love this store! It may be very pricey, but they have tons of harder to find things, great produce and meats, and a stellar booze selection. Their prepared foods are good as well, I often stop in for lunch. But the best part is the service. The staff is always super friendly, helpful, and very customer oriented.
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Brian Sanner
I come here for desserts, mainly. Theyre amazing. Kind of expensive. Oddly, their fresh ground peanut butter is half the price of Zagaras and tastes better. Go to Zagaras for specialty jam, Whole Foods for bread and PB. Best PB&J ever. Pie and Aldens ice cream from Whole Foods is the best.
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Laura O
Salmonella alert! The cashier bagged raw chicken with veggies and couldnt understand why I didnt want the vegetables anymore. The manager explained that its a "special request" for raw meat to be packed separately from produce. They didnt even put the meat in a plastic bag first. Yuck!