Verizon Authorized Retailer - A Wireless

Category:	Cell Phone Store
Address:	8266 Golden Link Blvd #10, Northfield, OH 44067, USA
Phone:	+1 330-752-0009
Site:	awireless.com
Rating:	3.5
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 9AM–9PM 11AM–7PM

Location

Photos 5

Reviews 15

Donna Lee

This store treated my elderly mother horribly! She purchased an LG Lucid phone. This phone could not find her wi-fi in her home. We went back to the store and was told to unplug the router and plug back in. I told them that my phone was connected to the wi-fi. We tried this and the phone did find the wi-fi but said that it was not in range. I was in the room with the router! We went back to the store to return the phone. They made no attempt to offer her a new phone or a different phone. Instead, they charged her a $35.00 restocking fee plus an additional $15.00. My mom paid cash for the phone and they had her put $10.00 on her Discover card. They then credited her $18.00 on her card and did not give her cash back. DO NOT SHOP AT THIS STORE!! THEY AR DISHONEST AND UNTRUSTWORTHY!

Tim Wadle

Stopped at this store after losing my phone to find out about an insurance claim. The woman helping me said that I had insurance, to make a claim with assurion. Made a claim with assurion only to be told I didnt have coverage. Called this location again and the manager told me he could sign me up with open enrollment and I could make a claim within 24-48 hours. I called after 24 hours to make a claim and still had no coverage. Called Verizon and they said I just signed up so I couldnt make a claim for 30 days. Either they dont know what they are doing or they are dishonest. Dont care, I wont be going back

Larry Ward

Chad the manager is the best,I have delt with him for a few years. Always takes care of me and answers all questions and helps new phone set up. He always checks my plan and makes sure it is the best for my family and I. I will stop in just to say hi when Im out shopping. If you want great honest help,Chad is your man.

Allan Morrison

Walked in to the store with a phone problem the associate did not look at the phone didnt solve the problem was very rude and not at all helpful and being complete assholes talking down with no respect

Gwen Susanek

Bryan helped my husband and myself when picking out our new phones. He was very professional and courteous. Will definitely come back to this location and pass the word on to my family and friends.

tinaa deenanat

Amazing experience when I walked in. No wait or lines like some of the other ones Ive went to. The gentleman there were all helpful and didnt make me or my family feel like we were just a number.

Sierra Pfister

Ben was super helpful and welcoming, I felt like I was talking to a friend and not an employee. He took care of all my phone issues and even lowered my bill in the process.

Danielle Overall

Horrible experience!!! The manager LIED right to my face and verizon will do nothing about it!!! Do not listen to any promotional deals from this place!!!

Lexi Dearmas

Visited this store last week about my iPhone. Spoke to an associate named Ben. He was very helpful and polite. Would definitely recommend this store!

Maxwell Radigan

Great Service! Went above and beyond to take care of my issue with my Droid Charge! Will definitely be back soon!

Lisa Brulinski

Excellent experience, walked in with an idea of what I wanted and walked out with so much more!

ian oliver

Ignorant angry lady working. So glad I have Verizon.

Scott Hawkins

Ok service, could not answer all my questions

charlotte moore

Worked with Ben. Awesome experience!!