| Category: | Discount Store |
| Address: | 6594 Mayfield Rd, Mayfield Heights, OH 44124, USA |
| Phone: | +1 440-446-0668 |
| Site: | walmart.com |
| Rating: | 3.2 |
| Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM |
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John Mob
My wife was robbed in this store yesterday. A friend of ours was shot with a bb gun in the parking lot last year. We believe the staff may be involved. My wife is 9 months pregnant. She put her purse down to look at some items , turned around and her purse was gone. The staff was unwilling to assist. The Manger of the store ,Ryan, refused to allow us to review any type of camera footage that would help determine who had robbed my wife. He was cold, rude, inconsiderate, and very standoffish. I called yesterday and was told that i would get all the help i needed. Ryan, the manger of the store stated "I run a multi-million dollar business and our company policies are in place". Is this the type of manger that we want in our city or our stores. A person who is there to protect the criminal elements working his store. He should be ashamed for envoking company policy to protect a criminal. Either he is working with the criminals or he is to careless to be working at a "multi-million" dollar company. Crime has been a big problem at this walmart for many years. I have seen fights, drug use and sales, and basic disregard for general cleanliness at this store. Please beware of this place and watch out for the general manger Ryan as i believe he is there to protect criminals!
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Cathy Dela Cruz
I like Walmart as they offers inexpensive products but the service here in Mayfield Heights is so horrible especially the sales associate in food department and in baby section.. OMG! VERY POOR SERVICE! It seems they dont know what is the definition of customer service. This black guy in food department doesnt know what hes doin, he will just answer you Im sorry i dont know it is because im just new here.. oh really? in baby section, the black guy too will just stare at u as your asking about certain product and dont know what to answer? It seems their butt is so heavy that they cant move very fast as manly.. Not all black people i know is like that but it happened two black guys are like this.. Some knew how good customer service is..
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Angelea Rosenfeldt
Worst Walmart ever. The store itself is dirty and never has anything stocked. The employees are rude and have never once helped. I was using the self checkout once and the pen broke on the debit card machine. One of the workers standing there looked at me and said "thats not my job" and walked away.... no paging anyone to help me out, no trying to help me figure out what to do.. nothing. There are always carts filled to the maximum capacity with merchandise that needs to be put away smack dab in the middle of the walk ways/aisles. It is worth it to drive to another Walmart or pay extra and drive to Target 2 minutes away.
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Savita Gautam
The only reason,I shop at this store is because it is closer to where I live.Otherwise,I will not enter this store.I shop at night,mostly after work.Night supervisors,some cashiers( of course not all), are the rudest workers I have seen.I spend big amount of money at this store every week and have been shopping for as long as this store opened.Have had several instances of rudeness and lack of willingness to help.It seems like this WALMART has become so saturated with the number of customers and the money they spend on this store that they do not care one bit that they are doing well because of their customers.
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Mitchell Lubline
First off the store looks like trash. Secondly I tried doing split payments which failed. Went to customer service and had the same issue not once but 3 times in a row and when I said the one I was trying to put less on would cause us to default they got agitated they had to return all the stuff as their hardly trained to operate the computer system according to one associate. Needless to say I now remember why I despise this location. Not to mention a new release everywhere else has on Blu-ray this one only sells mostly DVD so they didnt even have that.
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Kevin Cassidy
No one should like Walmart. I dont understand how America can complain about our trade deficit and then encourage shopping at Walmart. The prices here are cheap! That is not always a good thing. Expect long slow lines with indifferent and exhausted employees. Even if you find a good employee (usually a local student) they are hampered and constrained by a manager who is clearly not satisfied with their status in life. Inventory is a mess. If you have a sick sense of humor, there will be plenty here to see that shall delight you.
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Jim Smatler
This is the worst Wal-Mart I have ever been to. Its small, dirty, smelly and out of order. All of the stuff is disorganized, and not like a normal Wal-Mart. There is a bunch of stuff everywhere instead of in different departments. They have very limited stuff, and whatever they have is usually out of stock. They keep their shelves very disorganized, and dont care about it. Most of their workers are a bunch of loud obnoxious black people who screw around the whole time. A lot of their customers are white trash. WORST. WAL-MART. EVER!
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Brittany McCoy
This is the worst Walmart EVER! Everytime I come in Im disrespected and treated rudely, and I come here more than often thinking the members of management see how rude their employees are and finally fired them, but nope, theyre just as rude as well so I can see why the rest of the staffs so rude. The majority of people who works there carry attitudes and acts as if they dont want to be there. I just hate this location and dread spending my money here.
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Nicholas Husni
Used the self-checkout line last week. One item wouldnt scan, so I pushed the help button and waited a full 10 minutes, with the help light flashing, in full view of 2 associates (5 yards away) who were discussing the cost of an umbrella ordered on the internet with another customer (probably should have been done at customer service, not self checkout?). I asked if someone was coming to help me and was actually ignored, pretty blatantly. I left.
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Timothy Cho
I shop in this Walmart more than any other stores nearby (such as Giant Eagle, Marcs, Cotsco ,etc.). Most employees are friendly and eager to help. The other day, I asked a store manager to save coffee grounds after brewing for my gardening. I was not sure how they take this additional chore. Two days later, I got the coffee grounds. This is win-win situation (avoid dumping while benefiting my garden).
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Christina Fitzpatrick
Its not a super center. They lack sometimes on stock and variety of items. Limited store hours not 24 hrs. Some cashiers are not completely comfortable with front end procedures and will argue with customer (seen it several times) and customer has to request management verses employee. Then it takes forever to get CSM depending on time of day. Floor employees are helpful and knowledgeable.
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Sara Suntheimer
This is the worst Walmart in the history of Walmart. Always crowded. The poor cashiers are always understaffed. The management just stares at the lines of 10-15 people at your 4 open registers. Tiny Floorplan. I couldnt even get stamps yesterday. "You have to go to customer service for stamps. Seriously? After waiting 45 minutes you want me to wait another 11/2 hrs for stamps.