Pet Valu

Category:	Pet Supply Store
Address:	449 Colemans Crossing Blvd, Marysville, OH 43040, USA
Phone:	+1 937-645-0252
Site:	us.petvalu.com
Rating:	3.5
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM

Location

Photos 14

Reviews 22

Kane Wilson

I was interested in adopting a cat they have in the store. I asked if I could interact with the cat before making any decision. They refused to unlock the cat crate. I was told that the vice president of the store is coming to visit and they dont want to take any chance since they dont own the cat and the adoption is through another organization. I was not sure what they meant by that. If you are not trained or prepare to have pet in the store for adoption then please do not hold these pets in your store. These pets are in the crates all day and I would hope that they are not in the crates all night as well. How can one adopt these pets without an opportunity to interact, hold them, play with them, etc? I would think that they would encourage and support any chance that these pets will find their forever home and end their day of crate confinement.

Nicole Munn

We went today to get our two shelties groomed as we had heard PetValu offered tubs for bathing. Our experience there was great. Staff members jumped to our assistance, made sure we had everything we needed and showed us how to use the tubs and tools. We had forgotten our brush at home and wanted to buy one, they let us pick one out, use it first and then pay for it after we were finished which was a huge help. The cost to bath was $10 per dog, and let me tell you, after spending about $120 at the groomers that is a good deal to not have to clean up a giant mess in your own home. Everything was convenient (shampoo, dryer, scrub brush, towels) and we were able to bathe our two shelties at once in one tub which was very spacious. Overall Id definitely recommend, at least based on our experience today.

Alyna Lewis

My son and I absolutely love this place. I have a four year old boy who has my love of all creatures. The staff and the manager there are simply amazing in the patience they have with son and his constant desire to touch and play with all the critters they have. They always take the time to teach him all about the different things he is playing with. They have even let us watch as they feed some of the lizards and frogs! I am so grateful to have this store in our little town and to have it staffed with such friendly, knowledgeable people. The manager even took the time to help pick out the perfect harness and seat belt set for my little dog Lucy!

Robert

Every time I go in there to buy fish there are multiple dead fish in the tanks so I never buy. Until I went in there with my daughter last week An she was adamant About getting a new fish so I bought one took it home an less than a week later it wiped out all my fish but three Im very disappointed all they had to say about it was my water levels are wrong thats why all my fish died but I never had that problem before so I left pissed off an they lost my business.

Rex Toops

I HAVE BEEN TO JACKS PETS SEVERAL TIMES OVER THE LAST YEAR AND THEY HAVE ALWAYS BEEN VERY HELPFUL . THEY HELPED ME SET UP A SMALL AQUARIUM AND IT HAS BEEN DOING VERY WELL . IT IS A SMALL STORE BUT THEY SEEM TO BE TAKING GOOD CARE OF THEIR PETS . BETTER THAN SOME OF THE LARGER STORES I HAVE VISITED IN COLUMBUS . THE STORE HAS ALWAYS BEEN VERY CLEAN WHEN I HAVE BEEN IN THERE AS WELL .I THINK THE STAFF THERE DOES A GOOD JOB

A Private User

The animals were happy and playful. The staff was helpful and knowledgeable. The smaller animals didnt seem crowded and there were no floating fish. The place was small but it didnt seem cramped or stuffed. Normally going into a pet store is a sad experience, but not with Jacks! Stop in and ask to play with one of the puppies; they have a little pen designed specially for this :D

Jordan Smith

I was in the store and came across the better that was in very little water and the water was very very dirty and in bad condition I purchased this beta simply to save it and I still have it to this day but it had a fin rot and a few other illnesses I called back today to see if they had a certain item in stock and customer service representative was very rude

Meghan Dench

Fish on the floor. Dead fish and infested plants in the tank. If you have any snail aside from assassin snails-buy no plants from here as they are interested with them and will kill all of you other snails. Prices are a bit high as well for the quality they offer.

Rayne Warne

Staff here is incredibly friendly. My cat is a picky eater and they were generous with the free food samples in order to find something she likes. They earned my repeat business!

Whitney Soller

Has all your pets needs except dog wormer......seriously your a pet store. Was told they have something that is like wormer but doesnt kill the worms......why even sell it then?

Eric Chippas

In spite of being busy at the time of our visit, the staff were friendly and helpful. We love to come and give our dogs baths at their washing stations.

Mickaela Ropp

There always there to help you find something if need be! Love the bathing area you can use to give you dogs a bath for only $10

Christopher Weeks

Great food selection . . . And usually a cutie or two working there at all times

doc payne

The worker there, the one who looks like Steve-O was very helpful. 10/10 recommend

Kendra McLaughlin

Expensive not all seem to know about younger animals or alot of things

Tosha Haulsee

High prices and poor customer service

Dana Black

Wonderful people. Very helpful.