Michaels

Category:	Craft Store
Address:	1830 Hilliard Rome Rd, Hilliard, OH 43026, USA
Phone:	+1 614-876-6294
Site:	locations.michaels.com
Rating:	4.3
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM

Location

Photos 64

Reviews 22

Michael H

Why a 1 star? Well the one woman I spoke to ruined it for this store. We went into this store for some products for a craft at home and we were having troubles locating a retractable tape measure. We walked around the store twice to find 0 sales associates. I finally walked by what appeared to be an office for the associates and noticed one employee just laughing away with someone in street clothes. I interrupted their conversation to ask where it was and she replied with an angry "What" and then stormed down to the aisle when the item was. We turned to advise her that it was not the product she wanted and she had already started walking away (Clearly she did not want to help us) so I asked her if she had it and she just kept walking. When we went to leave the store I called the store and asked for a manager she stated she was (What she didnt know was that I was standing outside and saw her talking to me, so I played along and talked to the manager) long story short she said would take it to the store manager. I proceed to ask for the associates name as I wanted to contact corporate she said she does not know the name of the associates names that are on the registers.... I said seriously.. now your lying to me, I am outside and see your talking to me.. I got her name "Sharon" which could have been a lie too. TERRIBLE CUSTOMER SERVICE BEWARE

Michael S

I have to agree with Michael H. I went in New Years Eve picked up a gift I had framed for $100. I was so impressed with service week prior that I brought in a small item to be framed to match my gift. Stood there for about 15 minutes, finally a young girl came out. Open my gift it was awesome! When I showed her my 2nd piece she stated "Nope cant do it". I said "what?" " No we cant use your frame." I said "you did for my 1st one" and she just stared at me. I asked "May I see the Gentlemen who did this one?" She rolled her eyes and walked away. Came back quickly said "He works Saturday" (2 days later) I said "So I need to bring this back Saturday?" No response, Asked me to sign paper. I said seriously I just want a thin matching mat and a replacement glass to match my 1st gift. Again, she replied "No you have to buy a frame here, cant use that one." I said seriously I have to come back Saturday. She shrugged her shoulders. "Well I could mat it but its going to cover up half your print?" Seriously if you dont like your job..Quit. I will be back Saturday.

Kate Payne

I LOVE this Michaels. Everyone is so friendly and helpful and they always have what I am looking for. They have the fall/halloween items out already and they are on sale! The girl at the register knew I had a coupon when I was only holding my phone. She was on top of it! The place is always clean and tidy and people are always willing to help you out here.

Julia Hall

I shopped there in Sept for loops to go with the potholder maker my granddaughter has. They were out of those and I only could buy the whole kit to get more loops. The store like all the Michaels I have shopped at is organized and items are generally easy to find.

Joe Sherman

Michael H must have his panties in a bunch. The few times Ive gone in there, there is always a woman or homosexual man complaining that they cant find their crafts. However, Michael H, you can go to Walmart to find a retractable tape measurer. Come on dude lol

Kimberly D

They have a pretty good selection on most items. Service is so-so. Sometimes you find a service rep. that goes above and beyond to help you and sometimes you cant find any service reps. at all. My overall experience is still good though.

Scott Peachey

This store is always clean, the staff is always nice and the store has everything you would need for crafting. For some of the DIY YouTube videos I have done, this is the store I come to for materials.

Joshua Obelenus

Well stocked, with fast check-out. The shelves are organized and faced most of the time. Great assortment of items with a large variety of scrap booking paper and embellishments.

Jonathon Misch

Never would have thought I would love an arts and crafts store in my 30s. Make weekly trips to this store and always get what I need.

Joel Cosme, Jr

Perfect space to get some art supplies. The staff is very nice and there are almost always coupons available through their website.

Disha Patel

I love this store every single person makes me feel welcome and is so knowledgeable.

Hannah Brown

This Michaels has the best scrapbooking section Ive ever seen.

Adriana McKinley

I love this place, service is excellent

kelly nail

Love this store ! Great craft store