The UPS Store
| Category: | Shipping and Mailing Service |
| Address: | 16781 Chagrin Blvd, Cleveland, OH 44120, USA |
| Phone: | +1 216-921-5500 |
| Site: | theupsstorelocal.com |
| Rating: | 3.1 |
| Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM Closed |
Location
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Reviews 7
SA
SARAH PEEBLES
THIEVES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Owner could care less too. My mother in law sent my kids and husband a bunch of items through this store. She had THEM pack it up and send it to us. When the box arrived to me at my work (still sealed) my sons card was missing out of the box. I called my mother-in-law to make sure she had actually shipped it with the rest of the items and hadnt decided to mail it. She said she gave it to the man that works there to pack with the rest of the items. She said she was going to go there right now and talk to them. She talked to a man at the front counter and told him what was missing out of the box and that there was some cash in it (over $100). He said no problem and even acted like it had happened before. He had her fill out a claim form and told her when the owner came it, he was sure he would reimburse her. Well, the owner never called her back, but they had given her the owners cell phone number so she called him. Eventually, she got to speak with the owner and he could have cared less. Didnt offer to replace anything. She even had paid extra for the insurance. I would def think twice before choosing to ship through these people.
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Renee Botelho
My package was delayed in getting to me, through no fault of anyone in particular. I needed this package on the day it was scheduled for delivery. I got emotional at the sheer frustration of UPS central customer service line I was on the phone with, and a particularly stressful week. This offices staff went above and beyond at the end of their day to track my package, the driver, and coordinate delivering it to my apartment just 30 min later outside of working hours. Excellent customer service and I am incredibly grateful.
KO
Koniba Sissoko
I like the service theyre offering . I go there most of the time and theres a guy and a girl always happy to assist customers . The guy is such of nice guy . He wear glasses on .
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Latara Charleston
This place sucks i would love to speak to the person in charge
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Destini Bieber
THE WORST SHIPPING COMPANY EVER! NEVER USE THIS COMPANY EVER!
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Scherylannie Prugh
Very Friendly quiet atmosphere Staff was very polite
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Ron Corbitt II
Great service!! All the time!
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