Masters Auto Sales

Category:	Used Car Dealer
Address:	4910 Detroit Ave, Cleveland, OH 44102, USA
Phone:	+1 216-281-7731
Site:	mastersautosales.com
Rating:	4.6
Working:	10AM–8PM 10AM–7PM 10AM–7PM 10AM–8PM 10AM–7PM 10AM–6PM Closed

Location

Photos 40

Reviews 11

Tiara Smith

This is my second vehicle from Masters in 3 years. I decided to keep my truck, because I love it so much but I also needed something smaller. Joe worked with my budget to put me into something immediately! I have never seen someone purchase a car so quickly. I will definitely be coming to Masters for all my car shopping and I send all my family and friends too! 3 months later and my car is in the shop. The mechanic suggests that I take it back to the dealer because the computer inside the vehicle isnt working. I will call Joe ASAP because I hope he will help even though the car was sold to me as is. When I signed for the car Joe said, "I took care of that car myself!" I will keep everyone posted and updated on my situation as it unfolds! Spoke with Joe today, he advises that he doesnt have anyone available to look at my car and suggests I take it to a mechanic. All the mechanics I spoke with suggest I take it to a Toyota dealership which will cost me $108/ hr to even diagnose my problem. Needless to say, this is going to be a pricey fix with no help from the dealership that I already purchased 1 vehicle from. Went to the dealership today, my hybrid battery is bad and it will be $2800 fix! I am waiting for Joe to call me back to see what they will do since I have only had the car for less than 6 months. I was told that if I continue to drive the vehicle it could catch fire while in motion. 11/18/16- I have officially took a loss with this vehicle! Joe hasnt been in touch with me in months to assist and I was forced to sell the car. They sold me a lemon. The loan company tried harder to rectify the situation than Joe and Masters. My credit is going to be severely damaged because of this and I DO NOT recommend this place for anyone.He rushed me into a vehicle and a purchase knowing that the car had major issues. When I got in the car Joe said, "I fixed it up myself." BEWARE OF DEALER!

Rachel Moore

My experience at Masters Auto was very fulfilling. My salesperson was José and my loan coordinator was Rick. They both worked with me to find the financing needed to purchase my 2006 Kia Sedona, yea! As of this time there have been no surprises with the vehicle and how it runs. I am very satisfied and would like to thank the staff for helping me with this purchase. My co-worker advised me to check into Masters for a vehicle that was affordable and for persons who might have credit issues. The whole experience was satisfying and cost effective. Thanks and I would refer others to the dealership. Sincerely, Mr. Darri Moore

Michael Houde

Worst service on the planet. Crap cars, shady tactics and pushy / lying staff. The place is a total dump, their bathroom is worse off than any porta-john youve ever seen, they will change prices on contracts from what you agreed on, and will not fulfill promises made. Dont be fooled by the positive reviews, when you purchase a car they will ask you to review them on Google using their computer, while the coke head sales person stands over your shoulder. Exactly why I felt it necessary to revise this. Masters is the epitome of every negative stigmatism associated with used car sales.

Jurrell Price

Masters Auto Sales is such a wonderful dealership, although Ive had some credit issues and had an open car loan on a vehicle that I was fixing more than driving. My salesperson was Jose, he took the time to explain everything to me and made sure that I got the vehicle that I wanted and not a vehicle that I had to settle for. Dave the finance manager was great as well. He got me a payment that I could afford that came in under what I was paying with the other vehicle I had. I would recommend anyone to go to them and see what they can work out for you.

Simone Tompkins

This is one of the best car experiences I have had I was going through a stressful time because my car was and they made this situation a less stressful situation. They made me feel welcome and they took care of me so that I was able to drive off in a car that day. Jeremy was a very helpful salesmen he got me into a car I like not just anything he took his time to help me pick a car. I am very satisfied with his service and the services of Masters Auto and I will recommend to anyone who is looking to buy a car.

Douglas Jones Jr.

I went to Masters Auto Sales car lot on November 2, 2013. I couldnt believe it was that easy to get financed for a car. This was my first time purchasing a vehicle. So, in my case I worried if I would even get approved. But, YES I DID. Im so pleased with my car, the hospitality they showed, and quick service. I walked in the parking lot and drove out. So, thank you Master Auto Sales for the affordable financing and car. Masters Auto Sales have so many nice, and affordable cars. So, GO CHECK THEM OUT NOW!

megan sostre

This place is a joke, I purchased a 2006 Prius and a year later it completely stopped working. Their generic mechanic told me it was the battery so I went and purchased a 300$ battery and the car still didnt work. I called them again and they told me I would have to have the car towed their again and pay for all parts and labor. I will NOT recommend this place to anybody. Horrible customer service, bad business owners, by the way they pay all their customers to write good reviews so dont be fooled!!!

Nicole Tompkins

This is the best car buying experience that I have ever experienced! Not only were the salesmen extremely helpful, but the entire staff was so friendly it was almost unbelievable! Jose was extremely helpful and he was very knowledgeable about the cars on the lot and even provided a number of choices. The best part was financing, David was so helpful and he was so personable. I really enjoyed my car buying experience and will definitely do business with them again. Light Skin Wins LOL!!!!

Jose Leon

This is the best car buying experience that I have ever experienced! Not only were the salesmen extremely helpful, but the entire staff was so friendly it was almost unbelievable! Jose was extremely helpful and he was very knowledgable about the cars on the lot and even provided a number of choices. The best part was financing, David was so helpful and he was so personable. I really enjoyed my car buying experience and will definately do business with them again. Nicole M. Tompkins

A Private User

I Purchased my car from Masters and I have been nothing but satisfied. The sales staff were all very helpful and their choice of vehicles was immaculate! They also offer great customer service and the service department is close and convenient! I highly recommend Masters Auto Sales to anyone who is looking for a reliable, nice vehicle and good overall experience. They are willing to help with special financing too which is hard to find! Thank you Masters Auto Sales Team!!!

mark johnson

This place is awful. All there cars come from auction with serious mechanical problems. there interest rate is 23.9%. youll end up paying $12,000 for a $8,000 car. I highly recommend to not purchase a car here. Every car has over 100,000 miles. and they lie about every car they have. wont tell you if it was a repo or anything in that sense. Also they give customers gift cards to give them a good review. So dont take these reviews seriously.