Category: | Florist |
Address: | 3002 Trenwest Dr, Winston-Salem, NC 27103, USA |
Phone: | +1 336-765-7272 |
Site: | botyflorist.com |
Rating: | 3.8 |
Working: | 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–1PM Closed |
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Joe S
I ordered flowers through Bo-Tys website On Feb 13th, using my credit card. At 9:19am on Valentines day, Bo-Ty called and left a voicemail message saying that they were out of the arrangement I had ordered, and were going to substitute a different arrangement. Then at 9:49am they sent me an email saying "Hi there. We are sold out . I called you and left a message and we cannot take any deliveries today." Which was untrue - they did NOT call to tell me about the cancellation by phone. I did not have access to my email until later in the day, so by the time I found out they had blown me off it was of course too late for me to make other arrangements. I called today and asked the speak to the owner, who the staffer answering the phone acknowledged was present in the store, and the owner refused to take my call. Utterly unprofessional. My family and I have used Bo-Ty many times over the years - but never again will they have my business.
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Donna Fincher
I called this florist on 2/12 to order 1/2 dozen roses for my sons girlfriend. Customer Service was fine, and we got good delivery time. She works nearby. The roses cost $74. and died within 4 days. I have bought many roses and been sent many in my life. Premium roses do not die in 4 days. I am very disappointed with the quality of these flowers. I will however give them the benefit of the doubt, as I know Valentines is a tough time to order.
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A Private User
I ordered a planter arrangement for a friend. I live in a different state, but my friend sent me a photo of the arrangement, and I was very pleased at the quality and appearance. I also thought the price was excellent. The person on the phone was very pleasant and helpful. I would recommend this florist.
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Gray Hall
I came here to order a corsage for my date to prom. It was priced reasonably. It was ready on time. And was absolutely beautiful. Thank you!
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A Private User
Nice arrangement, but way too expensive for the type and number of flowers they used.
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Robert Brown
Friendly atmosphere inexpensive an awesome selection of flowers.
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A Private User
Pleased with the service. Highly recommend.
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Meg Grant
Unfriendly over the phone.
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Joseph Davis
Great