Category: | Bicycle Store |
Address: | 4408 Wrightsville Ave, Wilmington, NC 28403, USA |
Phone: | +1 910-799-6444 |
Site: | bikesarefun.com |
Rating: | 4.8 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–5PM Closed |
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Ellie Jones
Friendly staff, been in the store twice.. but probably wouldnt go back. The staff point you towards things that are not what youre looking for (especially when you dont know what youre looking for, if that makes sense). They have a huge inventory, but you should expect premium prices. And I get it, they are sales people. But City bicycle (almost next door) were way more helpful and knowledgeable, and figured out in just minutes exactly what we needed (pointed us in a totally different direction than we originally intended to go, but they were SPOT ON and we couldnt be happier, no regrets). This shop (two wheeler dealer) has a kind of preppy, "youre not cool unless you have this or that" feel about it. The employee that we were first talking to this last time, young guy, forgot his name unfortunately, was very pleasant and not pushy at all. Wish I could tell you his name so if you decide to go here you could look for him. The other employees are still nice though.
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KandI Megahan
Have you ever heard the expressions, "Go where you are celebrated, not simply tolerated?" I think its good advice in life, and its why I could not connect with this bike shop for my $900+ bike purchase. They had what I wanted, and they had knowledge, but there was a huge disconnect, and I couldnt even get the knowledgeable sales person to engage me with eye contact as I enquired. Yet these are the folks whod service my bike for years possibly... and Im therefore thinking, "Ah, no!". HINT: customers are entering into a relationship with you, otherwise thed shop at Walmart. EVery customer that walks through your door is important, and is special. EVery customer should be celebrated, and can be made to feel accepted, comfortable. Yes, I am black, and female. And I have it on good authority that some of Gods favorite folks are. Long story short, now Im looking online for my bike, which means I cant go to a local shop. No won here, sadly.
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D. Glen Taylor
Ive used TWD twice, the first repair was no big deal....a new brake cable, good work and fair price. The second repair is what sealed them as my bike shop. I had rehung my wifes 6 year old Trek following a recent trip. Later, we were going out and when I got her bike discovered a torqued rim and 4 - 5 broken spokes (looked like they were cut) I took it down and showed Nick. He said that Trek had had some problems with spokes breaking and mine may be warranty work. (On a well maintained 6 year old bike) To make a long story short, the parts were picked up by Trek but the knowledge of the problem and the equipment was Nick and TWD. I like professionals.... Well done and well definately use Two Wheeler Dealer again
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Darin Hall
This is the best bike shop I have ever dealt with. Professional, courteous, and priced fair. They will help you find what you need and not try to get you to buy more than you need. Every time I go in they are very busy but the acknowledge me and tell me they will be with me ask quick as they can. Scott has always helped me and he is really awesome. I highly recommend that you buy your bike and gear from TWD.
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A Private User
Stopped by Two Wheeler Dealer to see if they could fix my bike. Expected to have to leave my bike overnight, but despite the frantic pace of business being conducted a tech approached me to ask how he could help. I gave him my bike, he adjusted it on the spot and sent me on my way with my bike. He even took a moment to assist me in chosing new bike gloves. This place is the shiznitz!!!
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Jeff Kapusta
Weve purchased several bikes from two wheeler dealer. Ive been impressed with the patience and knowledge of the staff. **UPDATE I cant recommend these guys enough!!! Jim, Austin, Paige, and Robbie have been the most amazing to work with. Theyve answered a million questions, let me test numerous bikes, and have given advice on racks. The two wheeler dealer crew is top notch!
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Dori Dohrmann
Everyone was super friendly and welcoming. My gear shifter had bit the dust. The tech, Jonathan, was very patient in checking on and explaining my options. They put on a new shifter, replaced the cable, adjusted and cleaned up everything for a really great price. I could not be more happy!!
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Paul McCrimmon
Super place to get anything bike, road, dirt, or beach. Passed up my local bike shop and drove 1.5 hours to get to these guys and would do it again. The shop has tons of bike history hanging around too. Extremely friendly and experienced staff that makes you feel like family in just minutes.
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Bill Walters
What a GREAT shop. We brought a bike in that had not been ridden in several years and they quickly adjusted it to make it like new again. Bought a basket and a few other accessories. Great personal service with a smile. Would highly recommend this shop for your biking needs.
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Jake Shipley
Every time ive gone in to get things for my bicycle ive been greeted immediately and guided to what I was looking for. They cared more about getting me what was in my budget than what would sell for more. The variety is amazing and the technicians are always informative.
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Adam Shay
Very helpful staff on the times that I have been in. Interested in honestly trying to service my bike or stroller, not just trying for the upsell. I would recommend them as the best place in the Wilmington area to go to for bike service or a purchase.
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Dale Francum
I just bought another bike from these guys, the sixth one Ive gotten there since we moved to Wilmington. They are a great bunch of people, always friendly, always helpful. Bike selection is very good. Glad to have such a great shop in Wilmington!
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Susan Kadar
20+ employees cant make eye contact with a customer standing at the register for over 10 minutes they dont need my business. Went to Bike Cycles and was greeted when I walked in the door and was out the door in less time then I was ignored here.
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Darrin Shouse
Super friendly, extremely knowledgeable staff. All i needed was a tire fixed and they went above and beyond. Was in and out in 10 minutes. Would recommend this place to anyone who needs a bike or bike service!!!!
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Blake Baxendell
This place is absolutely awesome. Took my wife there to buy her a bike for her birthday, they had amazing quality service. We dealt with Curtis there, and he was very helpful. She loves the bike.
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McKenzie Smith
Very friendly staff and helpful with whatever you need. Huge selection of merchandise which is always great to see and they are knowledgeable about their products. I will definitely be returning.
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Chris Mitchell
THE WHOLE STAFF AT T.W.D. FROM FRONT TO BACK IS AWESOME! PURCHASE ALL MY BIKE NEEDS THERE AND EXTREMELY HAPPY EACH AND EVERY TIME I LEAVE!!! THANK YALL FOR ALL YOU DO! SINCERELY CHRIS MTCHELL
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Madison Landau
Really nice people there. Brought my bike in for a tune-up and they finished the work early without cutting any corners. My bike runs like new, and it wasnt an absurd amount of money!
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Grace Wallace
Im the UNCW triathlon club president and Two Wheeler Dealer is our go to place. The staff is always friendly and helpful and make us all feel like Wilmington locals.
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Popeye Kahn
Really, cool bike shops are hard to come by but great bike shops are a true rarity.. Two Wheeler Dealer is the perfect example of a Great Bike Shop!!!