Category: | Shoe Store |
Address: | 3017 Market Center Drive, Morrisville, NC 27560, USA |
Phone: | +1 919-481-3931 |
Site: | rackroomshoes.com |
Rating: | 3.9 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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Ronald Barthelus
We all have our days, and I get that. Ive had my share too...But if a customer walks in the store and there are 3 people available after theyre done with assisting other customers. Someone should greet the only remaining customer at minimum and ask if they need any help. I came to purchase 3 sets of shoes...1 for me, 1 for my youngest daughter, and 1 as a birthday gift for my wife. I guess these sales are not that important. The one sales person that spoke, I happen to turn around as he was going to walk past me and I said hello and he responded in kind and proceeded to the back. I have had 10 years of retail experience from working the floor, to store manager, to general manager of 5 locations. Customer service has certainly changed. Brick and mortar will continue to lose to internet sales with experiences like these, since essentially this experience I couldve had at my computer. I cant blame the store so Ill just purchas at a different location. Or maybe find the same items at online retailer. Whats amazing is I took the time to post this, I normally dont do it, unless Ive had a good to great experience...or poor one.
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Alysha Everson
Faye was very helpful and super nice! The other gentleman was helpful as well with trying to find the pair of wedges I wanted that they did not have my size in stock with. She reminded me of my $15 rewards I had earned and we had a delightful conversation :)
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Michael Kirkham
The sales girl could not have been less helpful. I came in saying the the shoes I bought for my little boy less than a month ago were poorly made and her only comment was " well, I will leave you here to pick something else out".
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Carlos Sibello
I get all my shoes from this store. Their staff is extremely helpful. I exchanged shoes more than once there with no questions asked.
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Dan Barr
Friendly staff but Ive had some problems finding the right shoes for me here
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Sandeep Patel
Value for your money