Category: | Shoe Store |
Address: | 3604 Sumner Blvd, Raleigh, NC 27616, USA |
Phone: | +1 919-710-8007 |
Site: | stores.dsw.com |
Rating: | 3.9 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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Lili Pham
MAD.... I bought a pair of Adidas Neo at this store a month ago but I needed to have it exchanged for a bigger size. Anyhow I brought it in and they told me that I "have to" pay $5.33 different for the same shoe but different size (notice: I just want an exchange from size 6 1/2 to 7). I asked them why? Why do I have to pay another $5.33 and they told me that because when I bought this pair of shoes they were $5 cheaper than it is now and because its so popular now thats why they went up price. Wth?? I didnt want to buy another pair. I just want to "EXCHANGE" omggg Im so pissed. I kept telling her that I want an exchange the size NOT buying another pair and she kept telling me the same thing. I used to love this place but I wont go back to this store because its ridiculous for their policy.
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Brian Buker
Large selection of foot wear ranging from casual to dress. As well as having socks, belts and shoe care products. If I saw I pair of shoes that I wanted, but my size was already bought they were able to check if there wear house had that size. And if they did, after paying for the shoe get free shipping to my house. Same return policy as well on the pair shipped to my home. Easiest gift to give to any of my lady friends and family is gift certificate to DSW. They have kids shoes now as well.
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Nancy Lee
The female employees would run away from female customers. Not want to wait on them.they tried to start fights with them.talk back rude interrupt them yell at them. Run away from the customers in middle of waiting of them.the male customers only can get good service.employees will not volunteer to wait on them.not buy there and get better service other stores.
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Patricia Held
This place is wonderful. Large variety of designer shoes. Excellent selection of discount shoes which they keep neatly organized. I left with four new pairs which, happened to all be on sale, and I plan on going back soon.
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Jessica Hellar
Ive always had great customer service here and have never seen what another reviewer said about employees yelling at customers or running away from them. They are my go to place for shoes.
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Yasmine Jallal
staff was nice.. everything was really organized! I recommend this store if youre looking for any party shoes.. they have the best collection and great affordable prices! :)
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Ronald Lassiter
DSW is the only store that I can find 4x wide. They dont have lots but enough that I can have good shoes. Good service.
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Veronica Brooks
I appreciate that the staff has always been friendly and that the store has always been clean when Ive visited.
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Roe Wiles
Like, but I need selection of larger sized shoes, such as Wonens 10-11 wide.
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moparx12
Didnt have my size but very good customer service!
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Abderrahim Ermaidi
A lot choice for women, no boy section, price ok
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kathy lee
Found perfect shoes to go with the dress!
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Scott Zincone
Large selection at with nice prices.
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Geoffrey Bogner
Decent selection of mens dress shoes
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Lynn Fitts
Great selection of Designer Shoes!
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They Call Me Kooper
Good shoe selection. Good deals.
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Krystal Barkley
Love their shoes