Advance Auto Parts

Category:	Auto Parts Store
Address:	2302 Asheville Hwy, Hendersonville, NC 28791, USA
Phone:	+1 828-698-7083
Site:	stores.advanceautoparts.com
Rating:	3
Working:	7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 9AM–8PM

Location

Photos 12

Reviews 12

Katie Kirby

I stopped by today to pick up a lug nut. I told the fellow behind the counter, Mike, what I needed and he brought up a photo that was for sure incorrect. I told him no that I just needed the part that screws on to hold the wheel on. He went to the back and brought another incorrect part up. I said that wasnt it. He started huffing and puffing as if he was going to blow the whole house down then he started telling me how it was my fault and proceeded to try to load all of the companies images onto a screen while he threw the incorrect part on the counter. All that attitude over a 2 dollar lug nut and 10 steps he had to take. Shame on you guys! There is an OReilly auto next door. I went there and you should too. If this is how you treat your customers, Mike and management, you need to put in some serious customer service training hours. Advance wont see another dime from me EVER because of THIS location.

S Pitt

Went to get wiper blades and asked for help from an older man that worked there who at the time was looking at a computer monitor After he acknowledged that I was standing there waiting he said he didnt have time..told me to get the other man to help me who had three customers in line waiting.. I left the store and got my wipers next door. I had a simple question that could have been answered quickly if the employee would give me the time of day. I wont go back!

Maureen Angela

Unfriendly staff, after waiting over 10 minutes for my turn so that someone could scan my check engine light, the lady cashier skips over me and starts asking the man behind me (who literally just walked in)what parts he needed then proceeds to look them up on the computer and walk him to the parts. After that I just walked out. Better off going next door to OREILLYS Auto parts.

Cody Fisher

Bought an alternator that was bad when I went to return under warranty they tell me its not in their system Ill be pursuing this in court horrible service and rude the lady there so disrespectful and cussing over the phone unprofessional

Rick Fowler

If I could soon as zero I would because the people there dont know what they are doing they dont have a clue how to look up parts they dont have no customers satisfaction If Only They had it say hello but they dont have to do that either

EUGENIO PEREZ

Excelente.

Gary Teague

Quick and easy. Prices are better than tractor supply

Debbie Bradley

Had the part we needed and good service.

Christian Lettner

Quick service. Friendly folks!

Chris Mcguinn

Have everything you need

Jon Capps

Staff is attentive