E-City Vapes, Tobacco & Wireless

Reviews 8

KY

Kyle Hewitt

E CITY VAPES: On March 2, 2015 @9:00 p.m I purchased a 20w E leaf istick from E City Vapes. The night of my purchase I was told that the item I bought came with a 30-day "in store" warranty and a additional 60-day manufacturers warranty. On March 14th @ 4:00p.m the fire button on my iStick stops working. I gather all components including receipt and return back to the store ready to activate my "in-store" warranty. The owner then begins to ask me 21 questions as if it was my fault the battery stopped working. He then precedes to package all components including recipient into the box and tells me he has to send my unit off to get fixed and it would be at least a month before I would get it back. A little confused at this point I asked him if he is going to write a letter of receival for the item I purchased. He says "What, you dont trust me?" I told him I did not feel comfortable giving him the merchandise and receipt leaving me we no way to prove my purchase. The owner then precedes to laugh in my face and walks into the back room. When he returns he has a blank sheet of paper and begins to call me over to him as if he was calling a dog. I then told him upfront and to the point that he was not going to be disrespectful to me in that way and that he needed to adjust his tone with me. After making sure he understood that he was not going to talk to me that way, I tell him that he lied about his 30-day in store warranty. That "in store" is right now and I could do the same return he was going to do but save gas not riding to his store to do it. After a few more exchanged words, I have had enough and decided to return the item myself. DO NOT PATRONIZE this establishment unless you like being waited on by a unpatriotic disrespectful and overall rude staff. I will never buy from E CITY VAPES again.

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Kenny Golden

Were playing the waiting game. It is currently 9:23 am July 6th 2015 and while the sign reads open, and the posted hours say open @ 9am, it is anything but. Were starting with 4 stars. A potential customer just drove off, unable to purchase their products. 9:30am. Half a star deducted. 940 am finally opened. My visit was overall pleasant. Great juice selection, reasonable prices. Hardware is iffy. Customer service was alright. Definitely more business minded than knowledgeable on the product. 3 stars is where I land.

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Gary Fuzie

Great place. Reasonable prices and very friendley place. Very large selection and very well organized. I highly recomend them. Plus they do more than tobacco and vapes they have great phones as well. I never had a bad experience and have been going here for years. There rewards program is awesome as well. Thank you for being the best.......

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Alex Kobra

best customer service in town, biggest and most affordable prices/variety of vapes, cigars and phones.

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Mak Fresh

Great service. Very large variety. Best deals in town.

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Sean McPeake

Average shop, good selection, quick in and out

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dannon phippins

Great vapor store large bottles of vapor

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Gregory Bulman

favorite vape shop

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