Cricket Wireless Authorized Retailer

Category:	Cell Phone Store
Address:	204 Crossroads Blvd #206, Cary, NC 27518, USA
Phone:	+1 919-851-5590
Site:	cricketwireless.com
Rating:	2.3
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–6PM

Location

Photos 20

Reviews 4

Shaina Hall

Way back in December of 2014 I needed a phone. To be specific, December 23rd. My Samsung Galaxy screen was completely messed up (the LED is broken) and I needed a phone pretty bad because I knew Id be doing some traveling. I was browsing through, speaking to the sales consultant in the store (a Caucasian woman about the age of 20, maybe 53, thin was complaining of being cold) and I told her I didnt want to spend an exorbitant amount for a phone. She informed me that I could get the Motorola Moto G and receive a $75 rebate. She proceeded to ask her co worker if the migrated phones (I said I didnt want to change my number) were included in the rebate (another young woman, possibly Hispanic about 54") and of course she chimed in with a resounding yes. I filled out the necessary paperwork, mailed it off and waited. Yesterday, I got in the mail a piece of paper saying that my rebate was DECLINED on the premise it was a MIGRATED account. Theres no way in hell I wouldve paid for that phone had I known my rebate would have been declined. Clearly you all are not all trained the same way and dont put customer service first. Verizon is no longer looking as bad as I used to hate them...Dont worry guys, I will be in to speak with you all and I will seek legal action for every penny I had to spend that day down to the gas to get to you all if you dont do something about it....

A Private User

DO NOT GO HERE!!!! I SHOULD HAVE READ THE REVIEWS BEFORE I WENT HERE. THIS PLACE WILL RIP YOU OUT OF EVERY DIME IN YOUR WALLET!!! I ONCE WENT THERE JUST TO REPLACE MY BATTERY WHICH WAS SUPPOSED TO BE FREE OF CHARGE ACCORDING TO THE CUSTOMER SERVICE REP I TALKED TO BEFORE GOING TO THE STORE. WHEN I WENT THERE, THE SALESMAN TOLD ME I EITHER HAD TO BUY A MEMORY CARD TO GET THE BATTERY FREE OR BUY A BRAND NEW BATTERY THAT WOULD COST WAY MORE THAN THE CARD. ON ANOTHER OCCASION I WENT TO BUY A NEW PHONE THAT WAS SUPPOSED TO HAVE A LOT OF IN-STORE DISCOUNTS. BUT OF COURSE, WHEN I WENT TO THIS STORE MY DISCOUNT WAS WAIVED AND I ENDED UP PAYING ENTIRELY TOO MUCH FOR THE PHONE AND WHEN I TRIED TO RETURN IT THEY TRIED TO CHARGE ME FOR A REPROCESSING FEE! I WILL NEVER GO TO THIS STORE AGAIN AND I ADVISE ANYONE READING THIS TO NOT EVEN CONSIDER DRIVING BY

A Private User

I BOUGHT A WIRELESS WEB MODEM FROM THIS STORE AN WAS COMPLETELY LIED TO FIRST OF ALL I EXPLAINED THAT I WAS FROM ATLANTA ,GA THE SALEMEN NOT ONLY LIED ABOUT THE SERVICE BECAUSE ATLANTA DOENT EVEN HAVE SERVICE THEN I CALL CUSTOMER CARE AN THEY TELL ME THERE IS NOTHIN THEY CAN DO SO THATS A WASTE OF ABOUT 84.00 NOT TO MENTION THE 50.00 REBATE DEBIT CARD THE SALESMEN TIRED TO JERK ME OUT OF BY PUTTIN HIS HOME ADDRESS ON I KNOW CAUSE I GOOGLED IT THE STORE IS AWFUL

Joe Sternberg

my spot for cricket csi