Category: | Baby Store |
Address: | 2027 Park St, Syracuse, NY 13208, USA |
Phone: | +1 315-424-3998 |
Site: | stores.toysrus.com |
Rating: | 3.6 |
Working: | 9AM–8PM 9AM–9:30PM 9AM–9:30PM 9AM–9:30PM 9AM–10PM 9AM–10PM 10AM–8PM |
MA
Matt Woodhams
Would not recommend this store. Id use this place to test drive items, and purchase elsewhere. Every time we got furniture through this place it was dented, scratched, and chipped. Returning these was always a pain, and staff acted like we personally ruined the item on purpose. Yeah, because I want to haul a crib 45 minutes in the back of my car, twice... They coincidentally never seemed to have a replacement items for an exchange, but were glad to up-sell us on a more expensive model. Several furniture items ended up on back-order for months, which were originally supposed to arrive in days. The store would not honor several valid discount coupons at different visits, which was the whole reason for making the drive there. The manager also would not honor the discount on the remaining unpurchased items from our registry, as we were originally told was a benefit of building a registry with Babies R Us. We left 2 carts of merchandise at the checkout because of this, and walked out. This store conveniently has all of the items you need for a new child, but does not often price competitively, and they try to up-sell you on items and product insurance. Some of the staff is helpful and friendly, but others are very rude and make the whole experience aggravating. It seems like more work to shop at a bunch of places to get what you need, but in the end, youll probably save yourself a lot of frustration in a time you should be building happy memories.
CA
Carmen Murphy
The women at the customer service was painfully rude and extremely unhelpful. Obviously didnt want to be at work. And the guy on the floor that she passed us off to had a major attitude as well. Both seemed to hate customer service.
MA
Marcos Ferreira Santos
Espere uma loja grande, com bom atendimento e todo tipo de produto para criança
JA
Jacob Mansour
While I wouldnt shop here for the essential items (diapers, wipes, creams), unless there was a sale, the rest of the product offerings are competitively priced.
NA
Nancy Rainbow
Kari my sales person was amazing. Went out of her way time with my purchase. The cashes was also very helpful. It was a very good visit.
DA
David Miner
Came in contact with 4 different employees and each one was very professional. Went out of their way to satisfy us. Great services.
NI
Nicole Totherow
Always spending lots of time here shopping for my baby boy! I love it here, love the selection
CO
Corrinne Guadagnolo
Pretty much only baby store in Syracuse. Good selection of clothes. Good sales.
SU
Sue Oderkirk
The store very nice we loved it and it was clean and staff was wonderful
DE
Deb orah
different kind of stuff for babies that you wont find anywhere.
PA
Patrick Aiduk
Terrible experience, will shop anywhere else from now on...
MI
Michael Huling
Quick service, good food, updated location. Very nice!
MA
Mary Earl
The place is clean and has a wide range of baby items
BR
Brendan Donnelly
Good service, good stock, terrible parking lot
KE
Kelley Parker
Best selection of baby attire around
KE
Kelly Garner
They where very helpful and kind.
MA
Matthew Taber
Awesome I love this place
KA
Katherine Anderson
Great customer service.
MI
Micah Shippee, PhD
This place is great!
NA
nancy wolfe
Wonderfully store