Category: | Optician |
Address: | 303 Mohawk Ave, Schenectady, NY 12302, USA |
Phone: | +1 518-346-2627 |
Site: | scotiaoptical.com |
Rating: | 4.4 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–2PM Closed Closed |
LA
Lauren Elizabeth
"If there were an option for negative stars, thats what I would give Scotia Optical. I recently relocated to the area, and needed to find somewhere close to home to get my eye glass frames adjusted since they got squished during our move. I went in, and the optician, Scott, immediately made a negative comment regarding the thickness of my lenses, and frame; which I specifically chose with the help of a high end optometric store with over 50 years in the business. The optician then said he was concerned he might break my frames when adjusting them. This caused me immediate concern. I called the optician from my hometown who sold me the frames, and asked them if this is something I should be concerned about; their response was that they were concerned about Scott at Scotia Opticals experience since most opticians should have common knowledge that high heat, and low pressure would be the best way to fix my frames. Scott was obviously very insulted that I consulted a second opinion of someone I trusted before I had him touch my frames. I asked for my frames back, and Scott suggested I go somewhere else. So I remarked I would, and left. As I was leaving, Scott stalked my partner and I out the door, and yelled after us in a rude, loud, and obscene tone. If verbal assault, inexperience, rudeness, and a rotten attitude is what your looking for then by all means, Scotia Optical is the place to go. If youre looking for a quality, high end, customer service experience I would suggest looking elsewhere."
ST
Stephanie Iwan
I absolutely love these people, they are so great and helpful . They have the best service around no doubt. The new Optician is wonderful too . I wouldnt go anywhere else, love how quick they are too with getting you the glasses or if you need and adjustment you can just stop in and its done right then. Great place and Great people.... Thank you always .
VA
Vanessa Krisanda
My whole family has been going to Scotia Optical for several years now. Their friendliness and willingness to go above and beyond what is expected keeps us loyal patrons. They are knowledgable, helpful, and truly worth your business.
NI
Nicole Merchant
Wonderful people. Always there if you need help picking out the right pair of glasses or if you need your glasses fixed. Usually have the glasses done in about a week. I would go anywhere else.
DI
Diane Grover
I had a great experience with scotia optical. The entire staff was amazing and very knowledgeable. I would recommend them and will continue to go back.
LI
Linda Arocho
Scotia optical really goes beyond anything you could need to make sure you are satisfied and happy. A down home AWESOME business.
DI
dion brisk
Great place