Category: | Jewelry Repair Service |
Address: | 16 W Main St G08, Rochester, NY 14614, USA |
Phone: | +1 585-232-5920 |
Site: | jewelryclinicrochester.com |
Rating: | 5 |
Working: | 9:30AM–4PM 9:30AM–4PM 9:30AM–4PM 9:30AM–4PM 9:30AM–4PM Closed Closed |
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Lauren
I went to the Jewlery Clinic to meet with Bob at the recommendation of two colleagues, both whose engagement rings/bands were purchased there. My now fiancé wanted me to pick out/design my own ring to my liking so I set out to do my research and shop around for the best price. I had gone to various chain jewelry stores to find what I was looking for, but was discouraged by their lack of knowledge and overall prices. When I met with Bob I showed him several pictures and described to him in painstaking detail what I wanted the ring to look like. He was knowledgable, professional and patient with me! I asked numerous questions and he was able to provide me with clear answers regarding diamond grading, price points, etc. I bothered this man more than you can imagine, but he was wonderful and entertained my requests and questions with a smile! My ring is absolutely beautiful, such great quality and the price was $1700-2000 cheaper than what I had priced out at the "chain stores." I am so pleased with the ring and very glad that I supported a local business. You will not be disappointed if you visit the Jewelry Clinic! I frequently stop in to have my ring cleaned and inspected and it is apparent that he is so invested in his customers and products. I had a great time designing my ring--Bob made what could have been a stressful time, so relaxed and easy. Go ahead and shop around like I did, but youll see the Jewlery Clinic beats the competition in knowledge, quality and prices. Thanks so much, Bob!
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Thomas Schnorr
Fast,efficient, friendly service. Its always nice to work directly with the owner. While I am not in Downtown Rochester all that often I had a meeting so Googled watch battery repairs and saw that the Jewelry Clinic had replaced 200,000 watch batteries! I figured theyd very likely have the type I needed in stock and would know what they were doing. I walked into their secure store on the first floor of the Powers Building and the owner got right up from what he was doing and took care of the replacement very quickly. He even reset the time and cleaned that sticking buttons (that he had noticed) on the LCD watch Id brought in. Great service. Very reasonable price and friendly/pleasant chat with him as he was working. Id highly recommend.
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Katrina Potts
My fiancé purchased my engagement ring from Bob, and I couldnt be more thrilled with the beautiful ring I get to wear on my finger every day. Bob helped Jeremy select the diamond, setting, and band for my ring, and they put together something extraordinary. I was so pleased with Bobs work that I ordered Jeremys wedding band from Bob as well, and we found an amazing chromium band that we had engraved to celebrate our commitment. Jeremys wedding band came in a week earlier than I expected it to, and fits perfectly! I recommend Bob and the Jewelry Clinic to anyone who wants high quality jewelry, fair prices, and an honest, enjoyable experience. Thank you, Bob!!
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Ammon Vrooman
I took my grandmas engagement ring here to get a new stone put in it so I could propose. The diamond had fallen out and it got lost. I spent close to an hour at the shop trying to figure out just what size and quality of stone to put in. Bob was very patient and gave me a lot of good information. When I picked up the ring today I was shocked at how great it looked. I didnt even know it needed polishing, but he did that too and the ring shined beautifully. The emerald looks great and now my grandmothers ring can live on through another generation. Thanks!
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George Vassilaros
I got my engagement ring here and had a great experience. I ended up with a ring that my fiancé loves for what I thought was a good deal. Bob is a trustworthy person who puts the customer first. He walks you through the whole process personally, and aims to develop a good working relationship with you. I think my decision to buy the ring here was a good one. We plan on getting the wedding bands here too.
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Jeremy Potts
From the second I walked through the door I knew that this was going to be the place I would buy my fiancées engagement ring. Bob was extremely kind, honest and professional and once I gave him my price point he patiently guided me through the process and let me customize everything - the setting, the band and the diamond itself. The final result was absolutely breathtaking. Thanks again, Bob!
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Andrew Lehman
This jewelry store is easy to get to downtown and has a great selection of jewelry that you cannot find easily anymore. Nothing here looks cheap or mass manufactured- lots of affordable priced vintage and unique pieces. So glad I found bob and this store because the chain jewelry stores all have the same stuff, not this place. Ill shop here for a long time to come. Love this store!
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Sara Lawson
Bob Colombo saves the day! I recently purchased a ring from an etsy store and much to my dismay, wasnt given what I was promised. I took the ring to the Jewlery Clinic and he was able to properly set by diamond the same day!! Its absolutely beautiful and he did a fantastic job. Very honest and upfront, not like other jewelers Ive met before. Money well spent!!
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Jillian Case
We got our engagement ring here and its absolutely perfect. Bob is great to work with and spends the time picking out bands, diamonds and settings for a truly one of a kind ring. You can trust that you receive his undivided attention through out the whole process. His store has been downtown for over 30 years, his expertise is unmatched! Thank you Bob!
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K Dee
Bob was up front and honest on the phone and his frankness is what brought me in. No gimmicks, no sales pitch, just honesty. He helped me create my wedding ring, even doing the miligraining so it will match my engagement ring. I will be coming back here for any high end jewelry in the future.
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Ron Mazza
I brought Bob a ring that had a broken band. The ring was over 75 years old and belonged to my late father. Within a week he finished it and it was perfect! Thank you so much. You are truly a craftsman. I will refer you to anyone who has a need for your service. Ron Mazza
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Eva Sarachan
Went in today to get my beautiful garnet engagement ring sized that my fiancé bought here. Bob did a fantastic job and the ring is stunning. Will be highly recommending him to everyone looking for beautiful jewelry at an affordable price!!! Will be shopping here again!
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Lorna Saltibus
Recently had my wedding ring repaired. I am thrilled with the service I received and definitely will be back in the future for any jewelry service I may need. There...is something about Bob that makes me trust him 100%. Highly recommended!
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Joshua Doores
The owner Bob is extremely knowledgeable. He was patient with me, he educated me, and helped me craft the perfect engagement ring for my girlfriend! And of course, the best part was she said "YES"! Thank you Bob!
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Allan
Bob did a great job replacing my leather watchband with a stainless steel bracelet. Friendly and courteous. Price was great too. Wish I knew about him years ago. Definitely worth the drive into downtown.
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Makayla Baker
Great service. Great place. My ring came back perfect and even better than it was before. I highly suggest getting your jewelry taken care of from here. The customer service was beyond amazing.