Category: | Liquor Store |
Address: | 9 Broadway, New York, NY 10004, USA |
Phone: | +1 212-422-2222 |
Site: | newyorkwineexchange.com |
Rating: | 2.8 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–10PM 8AM–10PM 9:30AM–10PM 12–8:30PM |
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A Private User
I am actually surprised that Im writing this review because Ive been a loyal and happy customer of NY Wine Exchange for about two years. However, today I will no longer purchase my wine there. The owner and staff have limited knowledge about the wine they sell, and hold zero accountability for the selections they recommend. If you ask for a dry Alsace, they will sell you a sweet Alsace. Later, the owner will ask if you were planning on eating spicey food, and maybe thats why he suggested it!! Its too bad that he could not see past the $30 because hes lost a lot more than that...
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Robert Rector
YOU JUST LOST A CUSTOMER. I have been a long time customer of this place for several years. The owner Paul would recognize me when I would walk into the store. I ordered delivery frequently. However, today Paul would not replace a $10 bottle of wine that had a hole in the top and was bad. I guess he doesnt understand how business works, how customer service works, and doesnt care about his relationships with his customers. SAD.
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Jared Schuster
Id give them less than one star if I could. I went in to buy a few bottles of champagne for a staff party. The two men in the store were rude, hostile, and overall lacked any ability to deliver customer service. I recommend that you never buy wine here. Youll only leave the store pissed off.
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Katie Keith
Unfortunately the wine I purchased, Gruner Veltliner for $17 was off when i opened it for a drink this evening. Undrinkable Im afraid. For a store that only sells alcohol I would expect better care in managing its products.
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Selim Targay
Great selection and very friendly staff. They anyways have good recommendations and have a good supply of the staples. Some rare selections but definitely not a specialty store.
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Nick Ferguson
Staff will go out of their way to make a sale, even if its a completely incorrect recommendation to what youre pairing. Cannot recommend.
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Holly Hughes
A wide selection at good prices, especially for this (over priced) neighborhood.
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Oksana Shur
Always a great experience and recommendations. They even deliver.
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Kristen Jackson
Reliable, quick delivery and a great selection of wines.
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Dave Neige
Knowledgeable staff and a wide selection here.
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Deirdre Flaherty
People here super friendly and helpful!
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James Hartley
Wide selection, friendly staff