Category: | Florist |
Address: | 1379 Madison Ave, New York, NY 10128, USA |
Phone: | +1 212-289-1677 |
Site: | jeromeflorists.com |
Rating: | 4.5 |
Working: | 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 9AM–6PM 10AM–6PM |
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Hilary LaMonte
Jerome Florist has been a family favorite for decades, with the quality of their flowers and the beauty of their arrangements. This weekend, I learned how far above and beyond they will go for an excellent customer experience. I ordered flowers for my Mom for Mothers Day, and was surprised to learn when I called her mid-day that my Mom had not yet received them. When I called Jerome Florist to see if they had left the shop yet, they took an immediate interest in making sure that Mom received her delivery. On what is likely their busiest day of the year, they worked with me over the course of about an hour to check with the delivery staff and building staff in trying to figure out what was happening. They even delivered a second set of flowers to make sure that Mom received her gift. When the second set was delivered, the first set was found. It had been delivered to the building just as promised in the morning. Even at that point, the folks at Jerome were caring and audibly relieved to know that the Mothers Day gift had arrived and all was well. You couldnt ask for more! And my Mom loves the flowers too!
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Vanessa F.
As an Office Manager for a commercial real estate company in the diamond district one of the responsibilities are flowers. I use Jerome for weekly flower arrangements, orchid plants, holiday decorations for several building lobbies and gifts for clients because they take pride in their profession. Their arrangements and plants are always very impressive. The color palettes and texture combinations of the luxurious cut flowers are so beautiful and Jerome keeps current with the latest trends. The lobby arrangements arrive first thing on Monday morning and last so well that on Fridays a few tenants and I take the flowers home to enjoy over the weekend. Clients that receive gifts of flower arrangements, plants or fresh fruit baskets and cheese from Jerome Florists always call to let me know how beautiful everything was and how grateful they are. I love their flowers and obviously everyone else enjoys them as well. Kudos to Jerome Florists!
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A Private User
The most awful experience - do NOT spend your money here! I placed an order via telephone for a timely delivery. The recipient was not called, nor was I called. When I followed up with them the next day after having missed the event, the person was so rude and dismissive. After working many years in customer service, I would assume at the least, a free arrangement to be delivered. The man said "Im not doing that for you- maybe only for one of my regular customers". He obviously doesnt have a brain for business! A first time client is just as important. I will be sure to tell my friends not to bother going here unless you want that UES attitude.
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Ron N.M.I.
Using Jerome Florist, I recently sent a beautiful bouquet of roses (Scarlet) to my lovely girl friend, with the note "Just Because". The roses were of the freshest and highest quality possible, like they were just picked from a garden in the store. She got them on time and said, "They are spectacular and smell wonderful. The Roses make the home a fragrant paradise." Thank you Jerome Florist for starting off our day and giving us a happy ending! Ron P.
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A Private User
We sent our Guest of Honor an arrangement on the morning of the gala that she was being honored at, and she said it was one of the best parts of her day! I called very early in the morning and the friendly staff at Jerome worked with us to put together a beautiful gift and even went to the care to confirm our personalized note over email. Very reliable and a huge hit!
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Amitai Cohen
This place delivers fresh beautiful flowers! I was communicating with Peter via email and he was responsive professional and sent and exueisit attangment. I would recommend to take the time and be detailed if there is a type of flower you prefer to be the main in the bouquet. Highly highly recommend quality and service 5 Star!
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Claire Vaucher
I had the most wonderful experience with this florist! The customer service was so efficient and helpful and the flowers were beautifully fresh and creatively designed. It feels so good to know that there is such a great small business so close to my neighborhood! I would recommend their work for any event or occasion!
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Noelle Trongone
I have always gotten great service and arrangements from Jerome Florists since I moved to Manhattan 5 years ago. My friends have consistently been impressed with the variety and quality of the flowers Ive sent them and Ive referred several people to Jerome as a result. So happy to have them in the neighborhood!
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Rob Ciere
Having worked in the flower industry as a wholesaler in both Europe and the United States for over 20 years this is my "go to florist" for the City. Daily fresh flowers, great design at a fair price and customer service that goes above and beyond. You can not go wrong ordering your flowers from here.
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A Private User
I have used Jerome a few times now and they always do a wonderful job. Their flowers are beautiful and fresh and the vases and arrangements are unique. My family and friends love to receive flowers from Jerome. Their prices are good too. I will continue to use Jerome for my future floral needs.
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Stan Stein
Highest quality flowers, extraordinary design, and GREAT service. All this makes this fine florist one of the best! Always a unique pleasure working with them. And, their prices are lower than most of their competition. Im coming back to Jerome and have done so over the years.
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Jasmine Izad
Unbelievably rude and unwelcoming experience! Ive purchased some ferns and orchids from here before that I loved. But, today, after inquiring about orchids I was answered with "you can close the door on your way out" . I surely will, wont be coming back either.
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Paula Richmond
They are just the best in customer service and attention to detail. The flowers for my dads funeral were beyond!!! The best part was the confidence I had in their service which gave me such peace of mind...#priceless
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DL D
Ive been ordering flowers from Jerome Florist for years now. So glad I found them. They always do such a beautiful job with arrangements & the flowers have always been so fresh. I would highly recommend them.
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Lucas Isola
So awesome. Prices are a bit high but comparable with others in the neighborhood but their quality is above and beyond! Ordering by phone for delivery is faster than you can imagine. Cant go wrong here!
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Carly Kiler
Although it is a family owned business....they do an amazing job at putting together special arrangements. The flowers are always fresh and the service there is quick and amazing....Good prices too.
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A Private User
I have used Jerome over and over and he never disappoints. The arrangements are always lush, well put together and delight the eye. My friends are thrilled to receive these arrangements
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hayden collins
Walked-in, gave them my budget, and 10 mins later I left with an incredibly wrapped and gorgeous bouquet. Would recommend to anyone looking for pretty flowers at a reasonable price.
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Rafael nieto
Great service, flowers were great my girlfriend loved them . Will definitely call this shop again. Placed order from California and it was not a problem at all. Great job guys!
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Jen M
I called in the morning and by 2pm a beautiful orchid was sent. Jerome Florist even called to make sure the card was properly written. I highly recommend using Jerome Florist.
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Hoyt Spelman
Not only is the arrangement I received for Mothers Day beautiful t look at, it is delightful to smell. An absolutely LOVELY gift from my son. Margot Spelman