Ashley HomeStore

Category:	Furniture Store
Address:	33 NY-304, Nanuet, NY 10954, USA
Phone:	+1 845-624-4680
Site:	ashleyfurniturehomestore.com
Rating:	3.7
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 46

Reviews 13

Geoffrey Penny

Would vote 4.5, but dont have the option... Ordered a bedroom set, living room set, and dining set. Everything looks beautiful, but I cant comment on the quality as they were just delivered yesterday. That said, I do not have any major concerns. Everything seems sturdy and we purchased a protection plan for the big items (queen sleeper and bed) so I am not too worried. Assuming everything holds up, this turned out to be the perfect place! The sales staff at Ashleys was very helpful and did not rush us whatsoever. Our rep helped us pick out everything and offered us plenty of options. Really put together some great sets for us. Plus, 67 months financing at 0% - come on, free money! My only complaint (and it is a minor one), was delivery can be a bit iffy. Granted, this is probably true for any furniture store - just try to go with the flow. The first attempt was missed (no big deal - stuff happens), but the second attempt was right on time, and boy were the delivery guys efficient. I had concerns about everything making it in (fitting through doors, in elevators, etc.) but they made it work! They essentially unloaded and put together all of the furniture for a Junior 4 in an hour and a half. They also did a great job of cleaning up and making sure I was happy with everything.

Anthony Gonidakis

My wife and I finally decided that it was time for a new living room set. After countless days scouring the web and more days visiting showrooms we found what we were looking for. Thanks to Brandon a very helpful salesman who was full of patience and extremely informative about the construction of the furniture. Brandon was most importantly attentive to our needs in what we wanted from a sofa and love seat and not in the least bit pushy or overbearing. I wish that more stores had salespeople like him. I am sure that sales would improve if the customer was appreciated more. Needless to say we made the commitment to purchase a sofa and love seat with power recline. The furniture looks great in our living room and I hope to purchase in the near future two end tables and 1 coffee table from the Hamlyn collection that would compliment those two pieces and match the armoire we have now perfectly.

Erin M

Was so happy with my purchase from Ashley, until delivery day. We got a living room set and an additional sofa chaise on sale and paid a comparable price to Bobs furniture. Because we moved into an apartment, I SPECIFICALLY ASKED how the delivery men were going to fit everything through the door. The MANAGER who sold us all of our furniture said not to worry about it because they will assemble it inside. On delivery day everything arrived pre-assembled and, of course, could not fit through the door. My boyfriend was told to call the delivery/assembly company and that went straight to voicemail. My boyfriend had no choice but to refuse the delivery. We were told the only way we could get our furniture delivered again and assembled for us was to pay an additional $250+ even though we already paid a delivery and assembly fee. After being told "not to worry". Will never shop here again.

Susan Stava

My experience has not been great. I recently purchased a dresser from the Paramus store. Staff was very nice answered all of my questions. However when i received the merchandise - I found that the answers were not quite correct. The furniture is not wood- it is particle board with plastic in it; therefore not stainable and the furniture is not from Pennsylvania as stated. It is made in Malaysia and assembled here in the states. I have called customer care- left messages for 2 days and as of today the phone lines are not working at all. They just keep ringing!! BUYER BEWARE!!!

Laurie Anton

RUN NOW! Do NOT purchase anything from Ashley Furniture! Their service/delivery guys dont know what they are doing and will put together your furniture like crap, damage it and rush through it. Then when you call customer care to have it fixed, they send you through a process of phone calls and emails just to get someone out to fix it maybe...and their customer care specialists say "aks you a question"-its ask dummy!.....I have never dealt with a more horrific company! STAY AWAY! Do not buy their crappy furniture!

A Private User

When we got to the store we were greeted right away and even though we were only looking we had someone walk with us and answer all our questions but was never pressured to buy right away. When we came back all of our needs were met and we ended up getting 3 bedroom sets and a living room set. Delivery was smooth and professional and the furniture made our home look beautiful. I cant wait to get our kitchen fixed up so we can get a dining set!

Angelina McDonald

Ive been in this store a couple times and each time I deal with Brandon Carroll. Hes great! I never felt pressure having to buy from him. He helped me pick out a great sofa, fireplace, and table. I even recommended him to friends. My sister and father both went in and bought from him. I know that whenever I have to purchase more furniture I will be going to see Brandon. He has a customer for life!

Ray

Do not purchase anything from here. I bought a box spring and just from sleeping on it the box spring is now deformed. They told me even if I bought the protection package I would still not be able to qualify for a new box spring. The prices are way too high . If I could I would give a zero star rating. Went to raymour and Flannigan outlet and received better customer service.

A Private User

I appreciated the staffs assistance at Ashley and was able to pick out living room and dining room furniture to make my house home. Delivery was timely and workers did a decent job cleaning up after themselves. Only thing was they missed some staples which wrappings were fastened to furniture and one box my 9 year old son happily turned into a robot...

Rahul kapoor

I came one day and i got the estimate of $1600 for the sofa set and when i came the very next day to buy it they raised the price to $1700. When i told them i got the estimate of $1600, they "reworked" on the numbers and came back to original price. I wonder if $1600 is also the true price. Furniture is good not the salesmen.

Robert Plasencia

First time shopper of Ashley Furniture. Greg our salesrep was very helpful and keen to our style and taste which was very important to my wife. Purchased a dining room set. Was delivered in a couple of days. Its beautiful and very sturdy. Had a great experience. We will go back and purchase more furniture soon.

Alexandra Cabraie

My Ashley Furniture Dining room set was perfect! I love the color, the style and the quality of all the pieces. The sales representative who helped me, Brandon, was extremely helpful and accomodating. I had an excellent experience. I would recommend Ashley Furniture to my friends and family.

Greg Fleming

Recently bought an entire bed set, we are slowly completing the set. We have the bed, 2 dressers (love the plug in electricity), mirror and dresser. Gorge ous! The service was great, love the people and the store. Highly recommend this store to anyone that is looking for great furniture