| Category: | Auto Parts Store |
| Address: | 557 NY-17M, Monroe, NY 10950, USA |
| Phone: | +1 845-774-7967 |
| Site: | stores.advanceautoparts.com |
| Rating: | 4.3 |
| Working: | 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 9AM–7PM |
WH
WhydoIneed aname
I am SO happy the people in this location exist!!! About 10 thousand miles ago we replaced our spark plugs from another location in NJ..it turned out we did not have the proper ones thank goodness I wound up at the Monroe Store before I ran out and spent money on things my car obviously did not need.. We called in advance, and I was actually about to ramble off the spark plug number that I had (that turned out to be the wrong ones, and the problem!) the person on the phone, caught the problem, looked up the proper plugs for my vehicle, and explained that the ones we had were cool plugs, and they probably were the issue. These people in this store are thorough, and even down to the smallest cheap parts, they understand the importance of every aspect of the car and how it works. Tonight, Kim Soto the store manager helped me out in person. I was especially impressed with her knowledge as a fellow female, I was floored by her amazing knowledge of cars, mechanics, and car parts. She was so knowledgeable about HOW a car works, what parts I needed, and what we needed to troubleshoot the problem. I am very impressed with the staff in this store, and very confident with their skills and knowledge. I highly recommend dealing with this particular location for your car part and repair needs. SO HAPPY!!! I did not just go to the closer place and wind up with the improper part AGAIN! Now I can drive my car and get on with my life! THANK YOU!
MA
Maya Heiland
My alternator died in Harriman, NY leaving me stranded in an outlet mall on a Saturday. I called Advanced Auto to get a new alternator and they said they didnt have it but would drive twenty minutes north to pick it up at another store! Devan, not only drove to get the alternator, he made sure I had everything I needed to replace it including a ride back to my truck. (I had walked the four miles there so this was an incredible gesture). Not only did Devan go way out of his way on a busy Saturday but he was calm and self assured the whole time. If ya have to break down, let it be in Harriman when Devan is working! Thank you!
TH
theMechanical Hound
I will not be going back to this place ever again Ill make the drive a little further so Ill never be inconvenienced like this again Ive been online for over 40 minutes now only have one person working here thats new typical corporate BS
AJ
AJ Heil
This location had fantastic service! We were so unvelievably thankful to have the expertise of the folks here. They helped fix our engine humming and get our fluids in order for our diesel van. Super helpful!
JO
jo maher
Was an advance auto typical wrong parts from non "car people " cashiers overpriced poor quality .. This particular location was clean had good parking lot in a popular part of town
MA
Mauri Skier
I went into the store for a headlight for my car and ask the guy if he would install the headlight. He then told me that they didnt do that
JS
jsis7895
Slow service Ive waited there in line for over 30 minutes,apparently not all employees can run the register...Really?
JO
Jordan Enoc Ponce
Un lugar muy surtido para tu auto
TH
Thomas Dittamo
Average auto parts store. Kind of on the small side and lacks motorcycle support .
MI
Mike Bonadies
Great service, well, stocked very helpful employees
PA
Patrick Arnone
Anything I need for the car by here
BE
Bernard Desroches
Fast service.
MO
MOTTY COHEN
Great