Category: | Auto Parts Store |
Address: | 324 Springfield Ave, Summit, NJ 07901, USA |
Phone: | +1 908-273-2858 |
Site: | harquailbrothers.com |
Rating: | 4.8 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8:30AM–5PM 9:30AM–12:30PM |
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David Rien
I purchased a Ducane Affinity 3100 BBQ Grill in 2012 and just recently the ignition lighter stopped working. I called Duane and they gave me the names of two businesses that service their brand in my geographical location. I did my due diligence and checked out online reviews of the referrals that Ducane gave me and decided to call Harquail Brothers, and I am very glad I did. I called them just after July 4th and they told me that they could get to my house in about a week, which I kind of expected since it is July and almost everyone who owns a BBQ is using theirs now. I happen to use mine all year round but I expected a week to ten days before someone could get out to me because this summer. I personally thought I would need new burners, grill plates, almost everything since my BBQ was a total mess. However the technician who came here was very honest and told me that everything was working perfectly, except of course the ignition switch but all that needed was a new battery. As part of the service, they cleaned the entire inside of the BBQ (which was a mess, as I hadnt cleaned it since I bought it) and it runs like new. They asked for my credit card at my initial call which the person I spoke with explained that since the BBQ is outside, I didnt need to be home and they could just come and perform the service. They did a great job, cleaned up after they left. They are very honest and I would highly recommend them to anyone who needs to get their BBQ Grill serviced.
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Brian B
Harquail came out today to repair my Weber grill. It had been purchased in June of 2012 and this was the first major cleaning or service. It turned out that the copper tubing gas line was kinked. The repairman did a fabulous job of putting a heavier line in and bracing it so that it could not happen again. In the process, he completely cleaned the grill, it works like new. The only downside is that they are popular so you might have to wait two or three weeks for them to come, but the wait is worth it because they do such a great job. The repair cost was quite moderate, given the fantastic job they did. Better than new (gas line as it should have been from day one).
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Mike Hanson
I purchased a Lynx gas grill in 2006, and the guys came out, delivered and set it up, and tested it. These guys are the pros on grills. Customer service is excellent and prompt, and they have a great selection at competitive pricing. Very knowledgable and accommodating. Would highly recommend them.
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Teri Pilling
I have used Harquail for some years now and find them honest, reliable and reasonably priced.