LensCrafters

Reviews 6

QU

Queen S

This place is terrible, I would give them no stars if I could. Ronda sized my glasses then ruined the lense when she heated them, then disappears off the floor as if she knew what had happened. Make sure you check your glasses before you leave! They will give you an attitude once you show them the error. This has happened to me TWICE with her now (once last year, thought it was just a mistake.. this only has happened when she sized them) where I need to wait for new lenses to come, thank god they did not charge me for her problem she caused. You have been warned!!!!!!

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DA

David Goodman

I went here to get lenses replaced and adjustments made to my frames to fit my face better. The technician ended up breaking the earpiece off my frames. They offered me any other pair in the store to replace it - but that was the point - I didnt want new glasses. Had to track down the old (and by then discontinued) frames from another location so they could replace the earpiece. Had to wear loaner glasses for a week. The whole experience was ridiculous.

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A

A Private User

I placed my order a week ago, I understood it would take a week. They never called to let me know they were ready! I ended up calling and the lady was being snobby. Like I was taking time out of her day.

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A

A Private User

Cant deliver glasses. One excuse after another.

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FR

Frank 4 Eternity

Love this place, staff is great!

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MA

Mari Zaldivar

Worst customer service ever.

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