Category: | Supermarket |
Address: | 1800 Lake Rd N, Hamlin, NY 14464, USA |
Phone: | +1 585-964-2920 |
Site: | topsmarkets.com |
Rating: | 3.7 |
Working: | 6AM–11PM 6AM–11PM 6AM–11PM 6AM–11PM 6AM–11PM 6AM–11PM 6AM–11PM |
JE
Jennifer Merlo
If I could give Tops in Hamlin, NY a zero star rating, I would. As of today, I will not set foot inside it again. I have lived in Hamlin for 3 years now, and have a plethora of bad experiences with this store. I will gladly travel the extra few miles into Brockport and shop at Wegmans from now on. Tops Hamlin has a very poor produce section more times than not the selection is old and outdated and without fail they are usually out of key items when I need them. One day they had no red onions, one day they had no green onions. One day I needed fresh bulk garlic of which they had only 5 bulbs that were so out of date the cloves inside were browned and shriveled, yes, I peeled one back to check it. The young produce attendant was less than apologetic and could not be bothered to check if there was a stock in back. Ground beef was out of stock on a Sunday. The customer service is a far cry from service. I asked 3 different employees where I could find a notebook and each time was sent to the wrong isle, one young man told me "they are either in isle 10 or isle 2, I dont know" and promptly turned his back on me. Today a cashier named Christina had no qualms telling me what she was doing was far more important that attending to me, the customer standing in her line. She was rude and confrontational and all the while a manager stood by to bear witness to this altercation and said nothing. I was already upset because I needed sliced mushrooms and todays selections were old, and shriveled and damp and looked to be about 2 weeks old. I realize my lack of further patronage in this store will not affect their bottom line, but I am a member of this small community and I have a voice and I will tell everyone in my path how horrible the product and service is at Tops Hamlin and with summer coming I will suggest local farm stands and and Wegmans! Let me just add, not all area Tops are this horrible, Spencerport and Hilton Tops are beautiful and customer service is stellar! Where is Tops Hamlin go wrong? Could it be the store manger of Hamlin tops that can frequently be found sitting just outside the entrance doors enjoying a cigarette? Perhaps.
AD
Adam M
Variety of food was fair while the prices are a bit higher for certain items compared to other grocery stores in the area. Check their ads for sales prior to shopping if like to be thrifty. Store is fairly clean but could use a bit of updating to make it nice inside.
CA
Cathy Belair
Its good for a quick grab of something you forgot. It tends to be a little expensive but they have good coupons, a bonus card, and if you use the bonus card enough you get money off of gas
JO
Joseph Dorney
best tops around, and i say this because its only 1 mile from my house. friendly employees, plenty of parking. used to be open 24/7 but not anymore, but doesnt affect my shopping habits.
MA
Mark Leverenz
Employees are extremely friendly and they do a good job with helping customers with questions. The only complaint is their poor gluten free options. Everything else is great!
RO
Robert Holland
A decently sized Tops store out in the middle of nowhere! Theyve even got a gas station too!
AL
Alyssa Lancaster
Its a good grocery store with fair prices. I love their bakery bread and deli!
DA
Dave Derosia
It has what you need but the service is not the best and the prices are high.
ST
Steve Carey
Great little grocery store. Has all we need in a small town.
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Cheyenne Hovey
A smaller tops but still very clean and organized
DA
Daphane Moak
Great place to shop.. they have everything.
MA
Mark Powley
One of the best Tops I have been to in NYS.
JU
Justin Moore
Why do they close so early. Very pointless
JA
James Schaeffer
Tops is ok but their produce not so good
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Robert Shufelt
Horrible at keeping shelves stocked!!!
AL
Alex Moskal
One of the nicer Tops Ive been to.
KA
Kazz Ness
Amazing location, amazing staff.
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sherry marciszewski
Get prices love their produce.
BO
Bob Historybuff
Dirty story bad neighborhood
JA
jasmine almeter
Best breakfast pizza ever
DA
Daniel Vickers
Always has what you need
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Lisa Potter
Prices are too high
MA
Mark Ballerstein
Fast and convenient
CH
Chris Private
Whats not to top
TE
Ter V.
Gas points!
RE
renay rutland
Price