Loucri Jewelers

Category:	Jeweler
Address:	55 Northern Blvd, Greenvale, NY 11548, USA
Phone:	+1 516-960-7757
Site:	loucri.com
Rating:	4.2
Working:	Closed 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM Closed

Location

Photos 100

Reviews 19

Neil M

I bought a watch with an appraisal from GAI and their diamond grades are off. The watch had also been buffed so much that they buffed all of the print in the back of the case. I researched this watch Dibur and saw a bunch of them were appraised by GAI and they all had overly buffed backs. Almost as if the wanted to remove the serial or model numbers. No note on the appraisal of this issue or that the diamonds were poorly set or the number ofdiamonds. Just that 2.00cttw. I would be wary of this appraisers tactics. Want to see what Im talking about, search Dibur watch on eBay. The watch is known as the rocket and is noted as having 2.0ct F Vs but they are G-J at best and SI at best. Poorly matched stones too. I almost want to report and return to the seller for trying to sell such an item. I miggt still. Thinking of checking with JBT and seeing if I can make a claim against the jeweler Lourci and the appraiser. I researched other Diburs of models and diamond bezels for sale and the same GAI appraisal report number was used.

Yelena Gru

Was inquiring about "Chopard"watch via Chrono 24.Was redirected by the app to the owner via email.Attept to contact earlier via whats app number mentioned on the same app was ignored.Asked to clarify delivery & payment in my email outside US.Got a reply with their bank details to transfer a payment to the bank directly!On my suggestion to pay upon delivery or to send me more photos of the watch,which I have just seen on the photo on the app,I got very rude reply back that they dont do business like that!A reply was written in such a shockingly rude manner. Definitely,I will have no business with them after their "clarification"!Already purchased a beautiful watch from the local store in my country of residence,where I got excellent service.Above mentioned situation just describes exactly how professional they are!My rating is not 1 star its actually a fallen star!Unacceptable

Joseph Holmes

Stopped in to meet with Lou on the recommendation of a friend when it was time to buy my wifes engagement ring. The process from start to finish was pleasant and they were never afraid to take the time to answer all of my, seemingly silly, questions. The price was unbeatable and the stones were precisely as described. They always invite me in for a free cleaning and its like chatting with old friends. My wife was in a car accident and it caused damage to one of the prongs on the ring and they took care of it right away! Great customer service, great people, great place to shop! When its time for a new watch I know exactly where I am going! I would highly recommend Loucri to anyone who is in the market for a beautiful piece of jewelry, or a nice new watch at a fair price!!

shania Jaber

One star because Lama is really nice, but I wouldnt trust them to fix jewelry ever again. I had stones replaced on my ring and within 3-4 days, one fell out. They were nice enough to replace it. A week later, I got my ring appraised and the appraiser told me it was replaced with a CZ. Although I wanted a replacement stone, I got my money back. But now I got to switch this CZ somewhere else. Big headache and waste of time.

Kelly Clark

Shoddy merchandise with sub par customer service. They include evaluations with highly exaggerated carat weight, clarity and color which are made to look like GIA and are a complete joke. They do not take responsibility for their defective merchandise and act like it is your fault. My advice, pay more for the real deal. They are just looking for suckers who are naive and will accept their crap.

Brittany Robinson

If I could leave a no star review I would!. I purchased a 18K gold necklace (so I thought) and wore it for a few days only to break out in a terrible rash around my neck! I took it to my jeweler and the gold karat tested so low that he couldnt even tell me the proper karat. They are not honest about the items they are selling. DO NOT BUY FROM THEM!!!

Holly Rose

I have purchased so many pieces of jewelry from Lama that I lost count ! They are the absolute best. Best quality , best prices and always very informative. Make sure you ask for Lama. She is 100% honest about everything she is selling. If you want high quality, affordable jewelry with a personalized experience then look no further.

Fod lamloom

I bought this beautiful Swarovski choker piece for my mother and she was so astonished on how beautiful it was. This store is a gem and you never know what you can find here. Staff was helpful and I couldnt but help to look at the unique assortment for bridal engagement rings and bands in that cool slide out showcase!

Jake Lutz

Loucri Jewelers is a fantastic jewelry store. At the recommendation of a friend I visited them to shop for an engagement ring. The staff are professional, helpful, and patient and went the extra mile to ensure that I was completely satisfied with my purchase. The ring came out perfect and I couldnt be happier!

Lisa Willianson

They sent a watch I did not buy. They advertised a blue strap and sent a blavkbdrtst which I di not wear and REFUSED to give me my refund even when Bought through . PAYPAL. I emailed s million times. DISGUSTING company. NEVER RECOMMENDED. The watch has never been used and never will. Waste of money.

Brad Sherman

Great customer service. They were very patient with me and showed me many watches. Once I decided on the watch I wanted to buy they gave me a very fair price and have a lifetime waranty on the watch. I highly recommend this store for both custom jewelry and luxury watches.

MrHasoonie

Went here to purchase a watch to add to my collection. The decor in the store was very exquisite. The service provided by the salesperson was nothing short of immaculate. The watch itself, a Citizen, was breathtaking. Will not hesitate to recommend to all of my peers.

Richard Tucker

Do not buy from this firm!!!! They cheated me last Christmas by delivering a lower quality diamond than promised. The two earing stones were miss graded and he refused to return my money Cost me over $1,500

Royd Rage

5 STAR... Mike, Angelo... Thank You for my Beautiful Breitling Watch.. Its as New. They bent over backwards to make me happy, Owner is a standup guy... I will buy exclusively from them!

Mohammad Yousaf

Got my wife a diamond ring from here they gave me the best price. Staff is amazing very helpful made the process very simple and pleasant. My wife loves her Diamond Ring !!!

lad baker

Bought my wife a ladies Rolex diamond watch. They gave me the best price and great customer service. My wife loves her watch !!! Highly recommended for diamond watches !!!!

wilson leung

my friend recomended them to me to get a watch. i told them what i was looking for and my budget they worked with me and got me the watch i wanted. i love my breitling !!!

Marianne D

Bought my two watches AP and Rolex from here. GREAT customer service and great prices, will be getting more watches from them. HIGHLY RECOMMENDED !!!

Nijabat Khan

Got my Rolex Datejust from them they worked with me until i found the watch i was looking for. GREAT CUSTOMER SERVICE !!!!