London Jewelers

Category:	Jewelry Store
Address:	2046 Northern Blvd, Manhasset, NY 11030, USA
Phone:	+1 516-627-7475
Site:	londonjewelers.com
Rating:	4
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–7PM 10AM–7PM 10AM–7PM 12–6PM

Location

Photos 70

Reviews 9

L Savi

Absolutely despicable service at this location. I would give zero stars if possible. I was looking for an engagement ring for at least 15 minutes in the main section and no one offered to help me. Finally I found someone and asked her for assistance. She was not very friendly and instructed me to go to the other side of the store where there are more engagement rings. I walked over there and the same exact thing happened to me. Walked around looking in the cases for at least 15 minutes again. My husband met me in the store and I was about to leave but I was so frustrated I had to say something. Two female employees were standing together chatting. I asked them why I was there for so long and no one offered me any assistance. One young woman, I think her name was Samantha, said she thought I was being helped. My thoughts were, "Really? Because your store is not that large and Ive clearly been alone the whole time." Biting my tongue, she showed me some pieces. When I described what I was looking for she stated how "people of this area" like this style better because it shows more of the diamond. Thats funny because I dont like that style and I live in this area! She was assuming I didnt live in Manhasset because my husband and I look young I suppose. She took my information down and said she would email me with a price. I still have not received an email and its been a week. Last thing that really bothered me was the fact that there were trays of wine, water, and cookies in both stores and never once were we offered anything. Low class place with terrible customer service.

Jay Lin

This is one of the worst high end luxury stores I have been to. They are a bunch of liars with the worst customer service I ever seen. Lying thieves for salespeople. I dropped off my cousins rolex for repair, which I was told would be completed within a week and half by the asian salesman there. A week later, the managers assistant calls me and tells me the watches are ready for pickup. I go there 2 days before Christmas, hoping to have the watches repaired and presenting it as a present to my cousin. Repairs were over $1300 btw. Im there and asking for it and all of a sudden, they tell me that its not ready and its going to take a month. I specifically stated I was told it would take a week and I got a phone call saying it was ready for pick-up. I then get teamed by the assistant manager and salesperson who took my watch and claimed that I was wrong or heard wrong. So why the F you call me to tell me its ready then??? I also told them the original guy said it would be ready within in a week and he claims he never said that, states it repeatedly and of course Im wrong. I leave pissed off. I come back a week later right after work hoping to make it before they close at 5:30, i come at 5:35 and of course they shut the doors on me and tell me systems are down and I cant pick it up. I ask politely, can you just turn on the computer and let me pick up my watches. Again I get turned away. I finally picked it up today and they charge me with the full price for the repairs. Just horrible customer service overall and bad experience. Bunch of lying thieving scumbags.

MindyGreenberg DouglasElliman

Always my most favorite place to buy a gift. I have given countless thank-you presents, in the $300-$500 range. Sometimes ship the gift, picture frame, etc. and sometimes they wrap it for me but I always feel confident knowing its from London. A bad habit is to browse the watch collection, "just to look". Be careful if youre the type to fall in love fast!

Barbara james

Actually, just browsing at London Jewelers in the Miracle Mile, I was so impressed with overall quality of the beautiful jewelry. However, because of the lasting impression of London Jewelers, but having met a wonderful person who works at the Wheatly Plaza store my fiancé purchased my engagement and wedding ring at that store. Great experience

Michael Bondad

London Jewelers is amazing. The assistant manager Angelo is a great guy. He welcomed me with open arms. I was in and out with the specific watch I wanted to purchase. A few weeks later I had a mishap with the watch and Angelo took care of the problem no questions asked. Would highly recommend London Jewelers.

sam tehrany

Too over priced & over rated for the merchandise they carry. Needless to mention how conceded & unfriendly the staff is..... Got the same watch service done else where for a fraction of what they asked for.

Kennon Young

I had a great experience here with Mark, their appraiser. Incredibly helpful, knowledgeable, and trustworthy. 5 stars- would recommend to friends and family.

Henning Witte

Offers a great selection of moderately priced quality items up to the ultra high-end.

Jason Chiang

Excellent service and exquisite jewelry