Kings Point Auto

Reviews 5

JO

John Khodov

Liars and Cheats!!! I found Kings Point Auto via Auto Trader and Car Gurus. I was in the market for a BMW X5. I found the car, which I though was the one, but boy was I wrong. The car they were selling, was almost $3,000 over market value, which I thought was due to the amazing condition of the car . The pictures showed it to be in impeccable condition with a gorgeous interior and Stock 20 Inch Wheels.. I called and Spoke with Mike, One of the owners. I told him that was interested in the car and wanted to insure, that this car was as advertised. I live 1.5 hours away from his dealership and didnt want to take the ride without being certain. Mike assured me that the car was "Mint" and in "Showroom Condition" He also explained that this car was maintained better than he has ever seen and that I would not be disappointed. I asked Mike if the price was negotiable. He said that based on the condition of this car, he would not budge. This enticed me even further and so I made the long drive. Upon arrival, I was made to wait until Mike finally tended to me. He took me to the back where they have their garage, a ragged place may I add, where the car was presented to me. The First thing I noticed was that the wheels were Black, 19 inches and had several scratches and dents. This was of course very upsetting to me. Mikes Reaction "Hey dont worry, Ill paint them back to Silver for you" Next, as he pulled the car out of his Dirty garage, I notices that the Rear of the car, was nearly touching the tires. I asked about it and Mike Said " Hey Dont worry, Ill replace the shocks for you" I walked around the car and found several scratches and dings. Remember, the car was supposed to be Mint as promised over the phone. I then proceeded into the vehicle where I found the Leather on the steering wheel to be peeling off and the wood trim on the driver door, cracked in Two places. Moral of this Review. Dont trust Kings Point Auto. Do Not trust what they say and certainly dont believe what they advertise online. Do you want to find a car and purchase it from a reliable dealer? Do NOT go to Kings Point Auto. If you do, Ill make sure to tell you I told you so!!! Worst Experience Sham Dealership Do not trust these people.

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VI

Vishal Bharucha

I don’t generally write reviews online but felt the need to here, given the EXCEPTIONAL experience I had at Kings Point Auto and working with the owner Mike G (his colleagues Ryan and Sam were also helpful). I was in the market for a BMW 5 Series and had checked out several dealerships prior to coming to Kings Point Auto. Many of those other dealers employed the sales tactics and tricks that I feel give used car salesmen a bad reputation. My experience with Kings Point however, was exceptional. My first impression walking into their showroom and lot was that it was filled with beautiful cars (many BMW’s and Mercedes) and they were very fairly priced. I could tell Mike has a good eye for cars and picks his inventory as if he was buying these cars for himself. What really impressed me was that there wasn’t any high-pressure sales pitch. Instead he was very informative, easygoing, helpful and patient throughout the process. I ended up purchasing a gorgeous BMW 550 from him. He also was able to get me an excellent finance rate through his lending relationships. He is dedicated to the business and ‘gets it’. While others are looking at you as a one-time transaction and a quick buck, Mike looks to build relationships, as he knows a happy customer is a repeat customer and this is probably not the last car you will buy. I imagine any negative reviews may be from those with unrealistic expectations. I found Mike adds value every step of the way and as a result I wouldn’t hesitate to refer friends and family to him. Thanks again to Kings Point Auto and especially Mike G. Keep up the good work! Vishal

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Charlene McKay

As a female car enthusiast I have what I consider a unique outlook on cars, dealerships, and the salespeople who work in the car business. Nobody expects me to know what I do and Yes, I fully use that to my advantage. Who wouldnt?! I grew up with 3 brothers and a father who were all very passionate about cars. Eat, sleep, breathe cars. I found this dealership through a very unique car that was literally 1 of 3 available anywhere. The one they had was admittedly the nicest of those 3. I denied it when I compared it with the others, but knew this before I ever inquired. As a family rule we only purchased our cars new or privately, only. I went against this rule when I found this car. Although I didnt purchase the car I saw, I truly wish I had. Mike was friendly and informative and I could tell immediately that his cars are his passion & that he cares about his customers. No sales routine or high-pressure tactics but rather a unique and pleasant way of presenting things. I wanted this car but couldnt pull the trigger & I missed out on a really great car. I since realized there was no pressure because he knew what he had and that the next buyer was just around the corner anyway. Lesson learned! I did not buy a car here but routinely check back on their merchandise and have referred 2 friends who have since purchased here since. They too shared my feeling for this dealership and are all quite happy with their purchases. Keep up the good work Mike & your team at Kings Point Auto!

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FR

Fred May

HORRIBLE excuse for a dealership!!! Mike is a con artist. Do NOT give this dealership your time of day and especially your money. He sold me a $40,000 + Jeep SRT8 back in June of 2016. After I got it home and really looked it over close the tires were chopped, front and rear rotors + pads were worthless. Wheels were spray painted, valve covers were missing, he gave me the wrong spare key so I send him the wrong one back like he told me to do but then told me he would NOT buy me a key and that I was beat, was missing the manual (he got me that), missing remote control for the entertainment system and he stated (they are only about $60) and told me I was responsible for it and refused me that also, vehicle had footprints on the back seat, not detailed on delivery day when he knew I was coming from 2+ hours away to pick it up and the list goes on. I could write a book about the horrible experience I had that day. Mike is a scumbag. Trying to get a hold of him after the sale was next to impossible! If I didnt worry about getting in trouble I would have drove the jeep back to NY and drove it through his store front! Good luck if you choose to go there but I will tell you please look at all the NEGATIVE reviews (NOT on his site, of course.) they are elsewhere (Yelp, etc) I am not the only one he has ripped off! Listen to me and STAY AWAY! God bless!

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Charles Yim

I went to look at a car and Mike told me to put a $4000 deposit and now he wont give me a refund back for it. I am a new car buyer and I have no idea what I was doing and he scammed me! There was no signs that said anywhere of No Refund or Final sale and he was making up lies saying how he does not know how to refund and then proceed to say he cant do the refund until he sells the car . Then he proceeded to tell me hell do the refund the next day and took pictures of my credit card and told me to get out of his business yelling at me . I called the next day and for some reason the line is disconnected and when I call Kings Auto they hang up on me . Even when my bank called them they hung up on them too! Then hes telling me how he lost buyers for the car when I changed my mind in 18 hours of not buying the car and now they are still trying to sell the car for even lower! What a bunch of thieves that they wont give back any of my money and Im still trying to dispute it. They make all this money selling cars and here they want to just keep someones money when I didnt even get anything out of it! They STOLE MY MONEY and now THEY ARE MAKING IT IMPOSSIBLE TO GIVE IT BACK BECAUSE THEY ARE SPITEFUL! All I want was my refund and they just want more money to themselves

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