L J Marchese Chevrolet Inc

Category:	Chevrolet Dealer
Address:	1018 Rte 9W, Fort Montgomery, NY 10922, USA
Phone:	+1 845-446-4718
Site:	marchesechevrolet.com
Rating:	4.8
Working:	8:30AM–8PM 8:30AM–8PM 8:30AM–8PM 8:30AM–8PM 8:30AM–6PM 9AM–5PM 11AM–3PM

Location

Photos 61

Reviews 9

Julie Arnce

Hands down great customer service. Angel was our sales rep who sold us our Certified Pre-Owned Equinox, and not only was well versed in finding us the right vehicle, he also helped us immensely in comparing the pros/cons on several vehicles we were deciding between. We came into the dealership quite late in the evening, towards the end of their operating hours, and with two children under 2 years of age in tow. Not only was he polite and professional, he played with and entertained our children as we all looked at each vehicle. Angel was VERY relatable and was not there "just for a sale". He took his time with us. We were not rushed during our test drives either. When coming back the next morning to purchase, he (Angel) and another representative (Mike), were beyond welcoming and helpful. No rushing, very thorough. Again, our kids were kind of all over the place, and they both gave a helping hand. We were in and out within an hour to close deal. In addition, we were walked step by step the in ands outs of our vehicle before driving off, including our setup of On Star. Later that evening we had a minor issue with our truck hatch, and not only were they able to look at it immediately but they guaranteed replacement and repair as soon as possible at no charge. LJ Marchese Chevy was a winner in our book. We look forward to working with them over the years and seeing them for our regular maintenance. Angel is a great employee and asset to their company as well. Thanks again Marchese Chevy! - The Arnce Family

John Clayton

I purchased a new truck from them and the overall experience was excellent. This was the third dealership I had gone to in my search for a new truck. This one stood out from the others. First I was greeted the second I walked thru the door unlike the other dealerships I had been to. Everyone was friendly the salesman was polite and easier to talk to as a person not a salesman just trying to push me into a sale. They worked with me and my financial needs getting me into the truck at the budget I could afford. After the purchase they still continued the friendliness. Going over the features of the new truck showing me around the service area and meeting the service manager for when I need service or concerns about my truck. Overall the money part will be almost the same everywhere you go but the care and concerns for their customers made them stand out above the rest.

Renato A. Chira-Farfan

My mom and I leased a 2016 Cruze with the help of Kyle! He has been extremely patient and helpful with the million questions that we had for him and Kyle his managers have also gone out of their way to find answers for everything, I would definitely recommend anyone to look to get your next vehicle at Marchese Chevy and 100% recommend working with Kyle, its been a pleasure and you have a friend in him to help you during and after the process as we still keep in touch and he continues to assist me with the technology in my Cruze which by the way is my first American car and are very pleased with the smooth and quite ride, awesome technology, and amazing gas mileage considering Im in school and every penny counts!! Thanks again to Kyle and the team at Marchese Chevy for making our car buying experience a great and smooth one!!

steve pieratt

After picking up my 2017 Corvette Z06 at Marchese Chevrolet, I must say that my faith in car dealerships has been restored! Ive purchased too many new cars to remember and this dealer puts all others to shame! From Owner Larry Marchese, his Son Bryan Marchese, my salesperson Efrain Garcia and Finance Manager Chris Burbank, I am extremely happy with my buying decision. I know for a fact that their service department is first class as they graciously worked on my last Corvette even though they didnt sell it. This dealership never pressured me and always did everything they said they would. These are very hard traits to find in todays world. I would highly recommend this dealership for and I will definitely return for years to come!

Rosaline Lombardo

My husband and I picked up our new 2016 Impala last week and not only is the car great, but the staff at Marchese was wonderful. Dominic was perhaps the best salesman weve had in the past 20 years. The finance manager Chris was very professional and informative. He made us feel like we were members of his own family. Simply the best. As we were leaving the owner Bryan Marchese had come out to thank us for our business. This put it over the edge for us. Never has an owner come out to thank me personally for buying a new car. All you other dealers out there can take a lesson from Marchese Chevrolet. We all know what a pain buying a new car can be, Marchese simply made it simple. Would highly recommend this dealership to everyone I know!!!

Chris Fahrbach

After Several Months of trying to find a Silverado I landed at Marchese Chevy. I was greeted by Mike Fischbein with truck i wanted warmed up and ready to go. Mike was very informative about the truck and workable. You know when you get back in the office after the test drive and discuss pricing that usually takes half your day. Not the case here. Within in 5 minutes we had both come upon a price everyone was happy with and I was in and out in no time. Mike F has continued to go above and beyond helping me with a lease issue from my prevous truck . I highly recomend reaching out to Mike F. at Marchese Chevy if you are looking for a no nonsense no B.S. approach to buying a truck

Eddie Bazinet

Absolutely the worst dealer I have ever worked with. They had my truck for 3 months and were lying about everything. Went to the dealer when they said they were working on it and they never even started!!!. Very rude when picking up the truck. There was a new dash light that came on when i picked up the truck(that wasnt on when I dropped it off) Went back to the service manager and he said "not my problem" Brought it to my mechanic and it was a couple wires that they never connected again!!! Instead of saying "okay no problem we can take a look" he told me it had nothing to do with them! Very disappointing can not explain how upset I was throughout this whole process.

steven daba

First I would like to start off, by saying I dont normally write reviews, as I am a very busy man, but I was so pleased with their level of expertise I had to make an exception! I was helping a friend shop for a car, the other day. The salesman that assisted,a Drayvon Carmicheal, was extremely knowledgeable, boisterous and polite, overall Mr. Carmicheal was so socially adept that you felt like you knew him, like he was an old friend or family member! He made the buying experience fun, and put my friend at ease that she was getting a great deal. In closing if you want to buy a Chevy this is the dealership, and mister Carmicheal is the salesman you should buy from!

Gabriella Kalipetis

Had such an incredible buying experience here for my 2011 Cadillac. Efrain was so personable and took all of my needs into consideration. Coming from a little bit of a drive, it was great to see the vehicle I was interested in was already detailed and out waiting for me to give it a test drive. The process was seamless, and Efrain made me feel so comfortable during the buying process. Chris worked with me and truly took into consideration the best deal available. It was such a pleasure to be greeted by one of the owners of the company as soon as I walked in (on a Saturday no less!) I highly recommend this dealership to anyone looking to buy - new or used!