Category: | Used Car Dealer |
Address: | 247 S Washington Ave, Bergenfield, NJ 07621, USA |
Phone: | +1 201-501-0499 |
Site: | swedishconnection.org |
Rating: | 3.3 |
DO
Doel Lugo
Ive known Joe for 2 years now and has been my sole mechanic since then. I started working in the area and I would drop my 06 SAAB 9-3 vert in the morning and pick it up after work. He always kept me updated with the work that was done and made sure I approved all work before he did them. "No SURPRISES" like he likes to say. He made it run in tip top condition and told me what jobs I should consider and which ones I shouldnt. SAABs are his forte and he knows everything there is about them. When my family grew I had to let go of the convertible so I had to deal with Joe as a salesman. There was only one place to trade since he really knows the true value of these cars and I didnt feel like I was taken advantage of. Since my "new" car is an 03 with more mileage I expected some wears down the road and when time came he helped me out since he considered me "part of the family". I have to admit; he is very outspoken and strong and has no problems telling you how it is. You have to have a tough skin to deal with him, listen to what he really has to say as he doesnt sugar coat anything and if you say the wrong thing he will let you know. Again, it is his personality, love it or hate it; he is fair, honest and you wouldnt find a better mechanic that knows your car, especially SAABs. I recently took my car for what I thought was a mechanical ticking noise from the engine bay concern it was something serious and it ended up being the plastic wheel well of the rear tire. He actually sent me a video of it. If you have something wrong with your car, give Joe a call, make an appointment, and expect a smooth ride!
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Atticus Crowe
Three times, counting the same issue he did not fix correctly the first time, I was pulled by this guy and his mechanic. If I had to walk, I would not go back to this shop. I wanted to like it, tried to like it and gave it a very fair chance but was treated, AND BILLED, extremely poorly. As well, I was charged almost 500.00 for a repair and the problem was never fixed by them. First he tries to fear monger you, then he outwardly becomes, and attempts, to intimidate. Not cool. Just diagnose the problem without the doom tactic of "have to get it done" or the shame tactic of "how could you not have gotten this serviced" and get on with some competent and fair repairs and this shop could improve. Until then, dont do it!
JE
Jeff Tate
I drive a Saab 9000 and took it to this place with a headlight issue. The owner, Joe, is the nastiest most abusive shop owner I have ever met. I questioned as to how long any repair work was guaranteed for and that just sent him off. He told me to get out and I felt threatened. It was severe enough that I called the police when I left and they told me I was not the first to make such a complaint and that I should not go back there if I felt threatened. Please do not put yourself in danger, stay away from the swedish connection at all costs
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C.A.R. CLYDEAUTORECYCLING
Without a doubt the most dishonest businessman i have ever had the displeasure of doing business with. Sold him a part and never heard another word from him about it . Then i see a stop payment on my credit card statement. He then informs me he had a problem with the part, which he never informed me of so i could rectify the situation, and he wasnt paying for it nor was he returning the part. He then said good luck getting your money because he is going out of business. Do yourself a favor STAY AWAY!!!!!!!!!!!!!!!!!!!!!
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Gary Glasgall
Ive bought a number of Volvos and Saabs from The Swedish Connection over the past 14 years. Always found Joe to be more than fair. He stands behind what he sells. He is a great mechanic, hard to find these days especially for Saabs. Was able to figure out and fix an intermittent problem I had. If you are interested in used Saabs, this is the place to go. Good selection at reasonable prices. I will continue buying my cars from here.
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Byron Aguayo
I have been taking all my cars to Joe. My Saab 9-3 turbo has had some serious issues but it was always fixed promptly and done correctly. He services my other cars and I have never had an issue. Joe and his mechanics are well trained in Saab and on any other foreign and domestic vehicle. Not sure why people are so mad on this site, he always saves me money by finding the best part at a good price.
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Francis Joyce
I brought my car there and my key flob wasnt working.. Car was dead!!!! So, It was towed to Joe and he gave me a end quote at the end of $560. The day I picked up the car. He tacked on another $100 to the bill for the car repairs... What a bunch of BS!!!! HE SAID HE GAVE ME A NEW KEY..... BS. SAME KEY Update:It went up one star because he gave me my new key.... Bravo!!!
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Bruce Hikmet
if you have a Saab and god forbid that end it up in this this bully,wiseacre mechanic shop...just wish you good luck!! do not believe the hype about theyre honest,reasonable or reliable! Saabs are not a nightmare it used to be for most of the local mechanic shops. I wont recommend this place any of my true Saab loving friends out there.!!
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Keith Sahlin
Purchased a Saab 9.5. I got a great price. The car was ready for delivery when promised. I had an issue with it. Joe solved the problem in just a few minutes. He is very knowledgeable, and honest. He will go above and beyond to satisfy your every expectation. Its been a pleasure doing business with Joe and his staff.
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MIKE GIRON
my experience in working with joe is very different than im reading in these reviews.I was present when the gentleman was explained what he was paying the money for the key situation,besides he left out the fact he was given a chance to pay his bill in installments.It saddens me people only want to be one sided!
DA
Daniel Levine
Owner is a very straight-forward and honest guy. I brought in my car for repairs, and unlike most mechanics, did not try to cheat me out of my money. If you own a Saab or Volvo, or are looking to buy one, make sure you speak to them first. Everyone there is professional and courteous.
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David Kaplan
Joe is a great guy. Hes honest... he gives you a fair shake and always keeps you informed. He or his guys will fix any car, it doesnt have to be a Saab or a Volvo, and there are always good cars (and tires) for sale. Hell accommodate your schedule -- even on a Saturday!
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Kyoungmo Kang
They exploits that there are not many certified service centers handling Saab. You are going to pay more than you thought, but the problem will keep happening. I wont recommend this place.