Category: | Used Car Dealer |
Address: | 11 Lucon Dr, Deer Park, NY 11729, USA |
Phone: | +1 631-274-7212 |
Site: | cartecenterprise.com |
Rating: | 3.4 |
Working: | 9AM–7:30PM 9AM–7:30PM 9AM–7:30PM 9AM–7:30PM 9AM–7:30PM 9AM–6PM 11AM–4PM |
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E Alvbar
I dont even know where to start, this place is a scam!!! Dont buy here and if you do.. make sure you Know your math and triple check it!!! 1. We go see a red jeep they have. We asked the sales guy if he had the keys so we can turn it on and he said yes, turned it on himself and sat on the driver side until he turned it off as if we were going to steal it!!! 2. Never did he offer to test drive! 3.We go in and apply for finance and they said they will call us with the answer! Next day we received a call saying we were approved and our monthly payment would be $377. Jeep cost was $21k and we were giving $5k down! I asked why is the monthly payment so much he said wait wait I call you back! 4. 2hrs later still no call so my husband calls them! Oh so I got it reduced to $347 a month! He asked ok why so much still? Give me the breakdown. Ok ok umm $21 cost plus taxes, pauses and says oh oh let me call you back!!! ???? Lol so professional! 5. Hrs passed no call! I called Chase and told them the situation and they said our payment should be no more then $267 a month! I called the guy at the dealer back and tell him what chase just told me! Oh I actually got it reduced for you to something similar Im with a client Ill call you back! 6. 1hr passed Im already frustrated with so much calling and nothing getting not resolved! When he gets on the phone he says thats the least he can bring it down! So I said oh just forget the finance part Ill go pick up the jeep tomorrow and give you 21k cash! He refused to sell us the jeep anymore unless we buy a warranty which cost $3,500 which does not say on the ad on their! lol! 7. Next day we show up at the dealer, the moment we sat down his words were "I dont mean to rush you guys but we are closing soon so let me just be short"! I guess our money is no good for them! 8. We try again explaining ourselves the scam with the loan which he is basically stealing our $5k of down payment and all he could say was your taking this personal, I just work here!!! 9. Tried giving him the cash but instead he got nasty and said he had to go so he would just give us our $200 we left to hold the car for us! 10. We insisted on why We were being forced into buying a warranty if We didnt want it but instead he told me to STOP BARKING! I said are you calling me a dog? And he said you are barking get out because he had a place to be at 7pm and he will mail us our $200 which I didnt mail I gave it to him cash!!! 11. I told him ok I will call the cops and his answer was go ahead heres the phone and threw it on the desk in front of me! 12. I called the cops and hes trying to kick us out saying wait for the cops outside because I have to go! when he saw I was serious, he started to calm down and called his boss! 13. He gets on the phone with a sweet voice now and starts telling him only 50% of the story and everything to his favor! 14. Now its almost 7pm and hes being nice and apologizes and he didnt mean everything he said and if we can leave because he has somewhere to be at 7pm 15.Finally we came to an agreement when the cops arrived and he gave us a letter signed stating he will mail our $200! Complete scam and hes not professional at all, hes lucky my husband my husband didnt loose his cool!
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betti mclish
Im interested in a jeep, Sal states the jeep is 12,999// 100% guarantee certified. // warranty of 3yrs or 100,000. That right there got my ultimate attention. They let me drive out of there in a vehicle, whose oil light came on a day later. Went to go get the change ( come to find out during process) My brakes, the brake pads ( front and back) were shot. Im driving around on balls tires as well. I take the car back. Mind you they sent me out there in a possible death trap. ( Unbeknownst to me). Anthony goes we dont inspect our vehicles, w trust the individual were dealing with as far as mechanical engineering. ( But again they sent a customer out in the streets with a JACKED UP vehicle. Another annoying thing Anthony says. We not the kind of business to not have satisfied customers so I GUESS Ill have the tires change as a kind Gesture. Huh- what did I miss something. You was suppose to do that in the first place. Its your duty as a Businessman/Businesswoman to do right by everybody that walks in that door. You took an OATH as Owner to serve each and everyone with dignity and respect. Not take them through the ringer. They have no problem taking your money but their service sucks. Im not an angry or disgruntled customer, I work hard for my money and I have children I have to drive around in this vehicles, their safety is my primary concern. All Im saying NEVER VIOLATE THE CODE OF ETHICS FOR A DOLLAR. Wheres the dignity and pride ppl USE TO TAKE in Customer Service.
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sean white
As you can see from the reviews most are unhappy customers that were sold broken car, the rest are people who either work for his company or friends. I can tell you this place is garbage and a scam. I purchased a BMW from cartec a year ago and I have had nothing but issues and money thrown into it. From suspension issues, ball joints busted, issues with headlights, all tires were worn, and the car had a battery that was dead and not made for that car. The owner Anthony is a scum bag and he will try and take your money with a smile and make you think everything is great and the minute you have a issue its " oh thats regular maintenance " and doesnt become his issue. He had my car taken to a inspection spot for a NYS inspection where he paid someone to just pass it, even though ball joints were falling out, air bag light came on , and the tires were worn. The sad part is you want to believe him that hes genuine and honest but after the transaction is done and over your not that important. Fair warning steer clear of this place and for as long as they are in business I will be letting everyone know how it really is. Check other reviews online for here as well as other shops. A honest place to buy quality cars is luxury motor club google them and check out there inventory.
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Sylvia Maronne
Normally I dont take the time to write reviews but this place stood out to me and definitely deserves one. Long story short, the gentleman at Car Tec worked with me for over 2 weeks to get me the best rate with a bank. My credit isnt the best, and I also had a hiccup with my job, I was nervous I wasnt going to get approved or have to pay through the roof in finance charges. After many phone calls the finance manager had to make on my behalf (bless him!), he was able to get me set up with a credit union at only 2.99%! I was so happy when I got the news. Not only did they remain patient with me throughout this whole ordeal, but they held the car for me on my behalf and promptly called me back whenever they got more news. I was always kept in the loop. Thanks to the hardworking men at Car Tec, my son is going to have a very Merry Christmas this year!