Category: | Cell Phone Store |
Address: | 3 Bryle Pl #2, Chester, NY 10918, USA |
Phone: | +1 845-469-1221 |
Site: | verizonwireless.com |
Rating: | 2.9 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–6PM |
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anthony riale
This was my goto store when it opened, but now recently has gotten some new employees. I had ran my phone over and went in to get a new 1, most recent phone that was on the market, and the manager told me it was the convoy 3, which i bought. Then went into get a belt clip, which i was told to go on ebay to buy.. which i did, but brings me to this.. the convoy 3 was put into production in 2013, the newer 1 is the convoy 4 which i ordered my clip for, which led me to search my phone, which led me to calling verizon direct, in which they told me all info i am typing now. I ran over a kyrocera which was told by the manager at rhe chester, ny store they didnt make anymore that the convoy3 was the newest.. FALSE ! Surprisingly verizon sent me the newest kyrocera on the Market which i am very happy with.. as for this store.. I will NEVER go to again.. !! EVER !!!!
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Tony Chatman
Very disappointed. I went in at the recommendation of another store to get my phone repaired. I was told 40 min. I came back 40 min later to find they hadnt started on my phone yet because it was busy. I let that slide because I saw he was still working with the same customer. I was told then 40 minutes. The "tech took my phone in back, started working on it and then stopped to tale care of other customers (as though I hadnt been waiting over an hour), mean while the two other "sales" people were available and could have taken care of them. I literally had to wait while this guy was busy upsetting other customers. When I asked him about it, he lied and said he was charging the phone (the phone was full charged when I arrived. This was ridiculous. My time is valuable.
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Lisa Perkowski
I was told by two different people to use this store. I drove 30+ minutes to get here and will never deal with anyone else for Verizon "issues" again. Personal service and no heavy handed sales pitches. The service reps were very helpful and knowledgeable. I would send/recommend anyone who needed service with Verizon cellular here in a red hot minute.
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Edward Agosto
Provided great service as I left AT&T to join Verizon.
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mickey singh
I love there new Management ,Specially the Manager .
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Sam Mechkour
Excellent service, thank you guys
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Ber Nap
The worst!! Crooks!