Category: | Cell Phone Store |
Address: | 641 Asbury Ave, Ocean City, NJ 08226, USA |
Phone: | +1 609-545-8731 |
Site: | verizonwireless.com |
Rating: | 4 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–7PM |
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Karen Christello
My husband and I were in your store on Monday, September 23, 2013. My phone had "frozen" and we could not figure out what to do to fix the problem. We entered the store at approximately 7:45pm and there was one representative working. She greeted us when we arrived and said she would be with us in just a moment as she was waiting on someone at that time. After about 5 minutes she asked us if we simply had a question or did we have an issue. we told her what was wrong and she said that that should be an easy fix and while continuing to do what she needed to do for the other customer, she took my phone, keyed into her computer and all the while kept a dialogue going with both her customers!! Solution = my phone works and the other customer was still being helped as we left the store. We truly want to thank, ERIN FRICKMAN, for courteous, efficient, timely and effective customer service. Please acknowledge this employee as she is an asset to your company! Sincerely, Dominick and Karen Christello, North East, Maryland
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Christina Arkainno
I have to say, I am quite impressed. Firstly, I was acknowledged the moment I stepped in the door. The manager, I think his name was Shawn, was very knowledgeable and I was able to make my decision as I was very indecisive the first step in. Secondly, I must have come at a great time because I got 2 new activations with $50 off each of my "smart" phones added. Pretty stoked as well to have 30% off my accessories. I would highly recommend this store to any of my family and friends. Very professional.
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Heather
This store should receive ZERO stars. They lie and sold me a used phone and said it was brand new. When I realized it had already been used I brought it back to the store the same day and they would not let me return it without paying the restocking fee. They said there was nothing they could so about the fact that they sold me a USED phone. These people are liars and scamming people. Do not go there!!!
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A Private User
I went into this store and these people are so rude. The store manager is a Jerk and doesnt know anything about the phone in his store because i caught him in his own lie trying to sell me a phone! The phones are all over priced. Will never be going into this store again ! Also will not recommend this store to anyone
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Avin Granneman
This is the best wireless service in Ocean city, all of the employees there are very helpful.
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roy salugta
Great knowledgeable techs. Friendly oreinted services. Easy shopping. Have it all!