DSW Designer Shoe Warehouse

Category:	Shoe Store
Address:	139 Flatbush Ave, Brooklyn, NY 11217, USA
Phone:	+1 718-789-6973
Site:	stores.dsw.com
Rating:	3.3
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM

Location

Photos 100

Reviews 18

Marie Martin

So I take off my lunch break to pick up three pairs of shoe I ordered online at the Atlantic DSW store in Brooklyn NY and it was a complete waste of my time! I tracked my package to confirm it arrived 2 days in advance. I called 30mins in advance to let them know I was on my to pickup my order. It took me 15mins to get to the location and when I asked the cashier who was free, she told me to ask a staff in isle. When I did, that person shouted she have to check my ID and so I showed it to her. She came back with nothing telling me that they dont have the package. I told her that I tracked it and said the package arrived (4 days ago) and I even called twice to confirm. She was also telling me nonsense that after a week DSW return packages. My package only arrived at the Atlantic DSW location 4 days ago. Her manager want and looked and found the packages. Then I heard her bad mouthing me to other staff. That was it! I returned the all the shoe immediately! The cashier was nice and apologized. I definitely do not recommend this location. I dont write reviews but this warrant one. Nine West here I come - customer service is so much better.

mess Massi

Very bad customer service not even a smile with the manager. I went there last night to buy a choose with a picture of a copon they sent me. The manager refuse to take it, at first she said you have to take the picture of the back of the copon too when I said I can get it, she said actually you have to bring the copon we dont accept pictures. I m a customer of that place for more than 10 years and I always take pictures for coupons and it works. Very bad customer service. Not even a smile

Jesse Guzman

Never have my size in store in ladies, so I cant try on anything. The staff dont seem to appreciate that having to order, wait for and then send back ill fitting shoes over and over is not only inconvenient but really depressing if you want well made shoes in a size 12. Ive never bought anything for myself here. The actually shop is well laid out and typically clean with a wide selection of styles. If only they carried my size...

CorreyHope Kustin

Lots of shoes to choose from for the adults. Various styles, sneakers, boots, sandals, for men. woman. You need something -its here. Each time I come....ugh I have to buy a few pairs. You can sign up for their club and get points. Buy a few pairs and discounts will follow to drag you back. They carry bags, stockings and other accessorizes. Staff needs to give some charm. Lots of sales, shoes for less and clearance section.

Traci Cappiello

Im not a fan of shopping in general, but this DSW is huge and has a fantastic clearance section (especially if youre a size 8, which Im not). Long aisles, but a serious lack of peds, so bring your own to try shoes on! Last time I went, however, it was hard to find regularly-priced shoes in a size 10, but I wont give up going back here, especially with Rewards coupons!

Andrea

Ordered a pair of shoes online, went to the store to check if they had arrived, the shoes were already there, they never emailed me to let me know, and instead, they had put one of my PAID shoes on display! I asked for my money back.

Barbara Herrera

Me encanta la variedad de zapatos y carteras de marcas reconocidas que venden a precios modicos.

Alison Weingarten

The selection is pretty good and the staff are helpful, but I can never find what Im looking for, they never have size 11s, and often something will say its in stock here online and when I show up it isnt available.

Caitlin Donahue

Better than the old location. Thousands and thousands of shoes. The store is tidy, too. Definitely Union Squares best place for shoe shopping.

Lakeesha Davis

I am a shoe lover but I rarely can find my size since I wear an 11. So I have to order my shoes and pick them up in the store

Mateo Porciúncula

Must go place for shoe lovers. Prices are amazing and you can always get pretty good deals in the discount section.

Chris Cumpian

Super helpful staff and crazy selection found what I wanted 4 different ways.

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Jonathan Schmidt-Swartz

Decent selection, but the employees dont seem to want to help.