Walter Bauman Jewelers

Reviews 12

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Jonathan Hersztain

Hello, I would like to begin by letting everyone know – BUYER BEWARE. I came into this store (West Orange, NJ, 07052) on November 10th 2015 and spoke to one of the sales persons on the team. I will not disclose the name so they shall be referred to as “R”. I was picking out a gold name necklace for my mother for Christmas. I had picked out a 14K gold necklace with a nameplate. I did not like the chain that came with that necklace so I asked if I could choose another chain. “R” showed me other chains and helped me pick out a different chain for an additional cost. The original nameplate and chain was $200. The separate chain was going to be another $200. The grand total was going to be $400 plus taxes. I was fine with that price. “R” stated that they could reduce the overall price by $40 by only replacing the chain. I made my mistake here by saying “I think that the original chain’s gold is worth more than the $40 difference, so I want to keep that chain as a backup”. That is when things started getting suspect. “R” said that there would be additional charges at this time for putting the new chain onto the nameplate. I asked “R” how much and they said that they did not know and would have to get a manager. The manager had left for the night so “R” stated that a manager or “R” would get back to me the following day November 11th 2015. At this point I felt tension in the air and realized that they might not want to get back in touch with me. Still I waited all day for someone to get back to me. I am sad; because, I was referred to this place by multiple people and now I have to go back and tell them about this incident. I am posting this on November 11th 2015 at the latest possible time as I have waited all day for their response. I will be following up and posting an update shortly. I am letting everyone know – BUYER BEWARE. If you have any questions or need me to elaborate please leave a comment. Regards, Jonathan

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Jonathan Agudo

Went to trade in some old jewelry, they really took care of me and gave me top dollar for my old gold and silver. Im always hesitant about trading gold or silver in because Im never sure if Im actually getting what I deserve, but I was very comfortable here and have made this my new jeweler for all my needs. Thank you guys so much, see you soon Walter Bauman!

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A Private User

went there today for a Valentines gift..and have been here several times before..Ive never been disappointed..service is great..especially today..Mrs.Ann Watson was not only very kind, she was patient as well...she took time to offer me choices and allowed me to make up my own mind..nice piece too and even better value

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Linda Ellis

Shopping at Walter Bauman is always a special experience. The merchandise is so unique and the staff so welcoming and knowledgeable. Whether I need an unusual gift or simply feel like treating myself, this is my go to store!

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Jessica Harrison

My mother purchased her wedding rings from this jeweler and when my fiancee started shopping this was the first place that he started looking. He purchased my ring from them and I love it!!

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Cly Anderson

Always a great spot to go to for a gift, watch repair or anything in between! I love it. Definitely always going to be one of my go-tos!

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A Private User

I just love the store. Great service. Great prices. Lovely store with knowledgeable staff.

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pantra116

Tremendous experience, great service, love a terrific local small business! #ShopLocal

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Garry Souss

Great prices. Great customer service. Never a bad choice.

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Oren Levin

Friendly staff. Quick and quality repair services.

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A Private User

Super prices around the holiday times!

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Jackie Garcia

Teresa is the absolute best!!!

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