Staples Print & Marketing Services

Category:	Copy Shop
Address:	235 Prospect Ave, West Orange, NJ 07052, USA
Phone:	+1 973-766-9279
Site:	printingservices.staples.com
Rating:	4
Working:	8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 9AM–9PM 10AM–7PM

Location

Photos 1

Reviews 17

Monica Wilburn

I give 5 stars for the amazing team they have here at the staples in west orange. I came in today to purchase ink and a few minutes in the door and I started having some stomach pain (I am pregnant but nothing serious) Nick saw me in a little pain and called Bob to assist me right away because he was the only person on the register. Bob came immediately got me what I needed and jumped on the register to help cash me out and get me on my way. People are not as accommodating and caring as these two guys were today. I am so happy to see that there are still good people in retail . Thank you so much Nick and Bob for your outstanding service.

Julie Maybee

As another customer reported, this Staples store sells used products as if they are new. This store sold me a printer that had clearly been used and was defective. The printer had sticky stuff that had been splashed on the side as well as paper in the paper tray--one piece of paper had handwritten notes on it. The USB port was also missing--just a hole, no port. Shame on the store for selling used and defective products and claiming they were new!!! Now I know why the guy at the cash register really tried to hard-sell us the store-bought warranty. And, as the other customer said, what a waste of my time.

Florin Andru

I purchased today 4/24/2016 from Staples in West Orange a NuVision 7 Android 50Lollipop Tablet and I offered it as a gift. I felt embarrassed when I was told that the tablet was previously used, in fact it was still protected by the password entered by the previous owner, so it cant be used. Of course that I will return it, but who will compensate my time spent, plus the embarrassment of offering something used and useless as if it was a brand new product? The definition of a scam according to the dictionary: "a dishonest way to make money by deceiving people".

Felacia Johnson

I brought a chair for my dad for Fathers Day about a week before and had them put it together. As I go back to pick it up I see they had it on sale for $150. less, so I spoke with manager and was able to get the difference. The only annoying part is they had to refund the whole money and then I had to buy it on another card. Didnt understand why I couldnt just get credit for the difference. Needless to say the transaction was done and my dad is happy with his boss chair. lol The staff was great.

Larry Hobson

The staff at this particular store are clueless. Not only that but they told me to fax an 8 page letter from new Jersey to Ohio was going to cost me $38 dollars and some change. When I flipped our they told me it was because of the long distance charges. Lmfao. I found a friends house to fax it from instead. Staff here is also rude on top of moronic. On the bright side of things if you have the i.q. of a flea, and are unemployed, apply at Staples Im West Orange, youll fit right in.

C James

The staff in the Copy Center have REMARKABLE attitudes considering the copy area is ALWAYS understaffed. I have literally had to go to the store manager and comment that they do not properly staff the area. He got more help on that visit to the store but in subsequent visits it is the same one person helping up to 8 waiting customers. The staff get 5 stars; the short sighted management however gets 1 star.

Michele Taylor

I had a great experience at their copy and print center, my company needed a last minute rush job yesterday, and they were able to accommodate us, they did a great job, it was very professional looking. I have to say I was impressed. Hopefully Staples West Orange, NJ will look at this review and see people do appreciate their work. A special thanks to Esther for all of her hard work.

Jelani Gumbs

Sometimes leaveing a 1 star rating because of one employee is kind of ridiculous! This store do not need a 1 star rating.. I was doubtful at first when I saw those reviews but when I went into the store it was a different atmosphere compared to how it was rated! Service was speedy! And prices where a bang for the buck! Definitely going there again!

cora Jordan

I recently purchased a computer and some equipment from Staple. I had the pleasure of meeting Devonte and Gladys. They were very professional, courteous and professional. I was particularly impressed with Devonte because I dealt with him the most. Now if I could just get my computer to work it would be ideal.

Andrey Gavlin

Lets talk about ignorant rude and helpless staff in the copy department. Ran into Tanesha today and laminating 2 pages turned into an hour wait in line and drama on the floor.

Andrew Schenk

Went there for toner, but the pricing was way high. The good part was the service we received. They helped us in the print center and were very nice.

Parnell Beaubrun

I was not pleased with my expérience

Geoff K

Nice staff, reasonable selection, plenty of free parking

alon brody

You will find anything you need for your office there

Spelbound TheProducer

They had everything I wanted and more ...

Len Del Gaudio

VERY FRIENDLY AND HELPFUL!!!