Category: | Bicycle Store |
Address: | 175 County Rd, Tenafly, NJ 07670, USA |
Phone: | +1 201-568-9372 |
Site: | bicycleworkshop.com |
Rating: | 4.4 |
Working: | 10AM–7PM 10AM–7PM 12–7PM 10AM–7PM 10AM–7PM 9AM–5PM 9AM–4PM |
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Robert Prol
I have been bike commuting for a couple of years, and was interested in test riding a Gary Fisher Simple City 8. I used the Gary Fisher Web site to find several bike shops who were listed as carrying the bike, some as far away as 25 miles. I contacted about 5 shops, and no one had this bike in stock. Most of the shops wouldnt order the bike without payment in full, and one offered to order it if I paid 50%, which I could use as a store credit if I decided I didnt want the bike. Tenafly Bicycle Workshop responded to my e-mail within minutes, said they did not have the bike in stock, but could have it in a week. They said I didnt need to make a deposit, they were confident that if I didnt want it, they could sell it. So I asked them to order it. When the bike arrived and was assembled, they contacted me to come in for a test ride. The staff made several adjustments to make sure I had a comfortable fit. They did not press me to purchase it. I asked if they could hold it for 2 days while I thought about it, and they did. I bought the bike the next day, and was pleasantly surprised at the price they charged me. It was below the MSR price. I will buy from them again.
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Harry Fishbein
I purchased a bike here (actually, over the phone, which was great-- I knew exactly which one I wanted and Tennafly Bicycle Workshop was flexible about letting me do this) as a gift. The staff was aware that I needed the bike about a week and a half after purchasing it. Unfortunately due to a circumstance out of the control of TBW someone scooped up the last of the model which I wanted just as it was about to be sent to the shop. Result: seemed like there would be no bike by the deadline. Sensing that this would be a massive bummer, TBW tracked down the bike at another location (actually an upgrade, which they gave me for free), drove two hours to get it, and had it ready for me by the day they promised. I was very impressed with how they handled the situation, and will definitely be returning although the shop is 45 minutes from where I live. Every bike shop can order your bike and have it delivered, but not every bike shop would send an employee two hours to pick it up if it were out of stock... Thanks guys and gals who work there.
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Michael Joseph
Recently I bought an Ibis from TBW and couldnt be happier. I was replacing an older hardtail race bike and wanted a modern trail bike but wasnt sure what to get. The guys at (Kevin, Danny and Shepard) were super helpful, answering many questions and steering me towards a great bike. I had a budget and they helped me find a bang for the buck build with great and modest upgrades. No hard sell. No up sell. They are riders happy to see someone satisfied with their new bike. I visited the shop a couple of times, rode a demo and a customers bike before deciding and felt welcome each time. Shepard spent considerable time getting the suspension dialed when I picked the bike up. Couldnt be happier!!
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Jose Pratts
Been a while since Ive gone to the shop but these guys have always helped me out with my old rigs and not once have they pressured me to buy something new. Eric and his brother are riders, both moto and mountain. They understand all the tech stuff inside and out! If you need to bleed your brakes, tune your suspension, or anything dirt, gravel, road. TBW is the place to go! I worked many years in the industry and even worked there before they took over the shop. These guys are honest and have a positive vibe! Dont waste your time at Strictly Bicycles or some generic shop like James Vincent. Avoid those places and go to TBW if you want things done right and righteous!
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Dimitri L.
Have used Tenafly Bicycle for over a year now and they are quickly becoming my favorite neighborhood shop. They are extremely helpful, very professional and knowledgeable - without being unpleasantly "salesy". Example: I bought a $3 battery for my bike mini-computer. The guy not only put the battery in, but correctly reset my whole computer. You never have to wait for a long time to be helped - which is a typical problem in many bike stores. And - similar to another favorite store of mine (Campmor) - the guys who work here are true enthusiasts, which matters and helps a lot. Highly recommended!
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A Private User
Just brought my mountain bike to the US and searched for bike shops in the Bergenfield NJ area....went there and will never go again...didnt even make it in the store when I was treated rudely because I parked in an area they didnt want cars parked..... Hey owners of Bicycle Workshop, learn to treat people and learn to talk to people!!!!! I was going to get a bike rack and later was going to buy a bike for my fiance....went to Strickly Bicycles instead!!!! There I was treated greatly and I spent my money there!!!! Will never go to Bicycle Workshop and NEVER recommend it!!!!!
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Bennett Wickre
This is a real bicycle shop. All of the employees are legitimate bike riders and enthusiasts. I have purchased 7 bikes over the last 4 years and these guys stand behind everything that goes out the door. Its refreshing to find a LOCAL shop with the knowledge and technical expertise to handle anything from a kids first bike all the way up to a crazy enthusiast like me and my crazy requests. Bottom line: top notch service, dedication to the craft, and usually a free espresso while you wait.
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A Private User
DO NOT GO HERE!!!! THEY WILL RIP YOU OFF OR TRY TOO!!!! i went in for a broken chain and they started to blab about how i need new this and new that because the chain wont fit blah blah blah.... and i would have to pay something like $250.....yea im not stupid ive heard it before from shady mechanics. these guys are shady too... so basically in the end i paid 30 bucks for a chain that when i called they said it would be a 7 to 20 dollar fix. so if you wanna get ripped off come here.
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Manny Gomez
excellent shop like no other....! the knowledge on two wheels with pedals these guys have is amazing... the best thing about bicycle workshop is that starting from the owner to their mechanics they ride hard. so they better understand your bike problems. their demo fleet is from another world with the best in the market wether looking to go out and have fun to purchasing. i am just not going to say anymore cus it will never end.... just stop by and see for yourself!
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Stephen Whitney
Ive been itching to replace a 9yo bike that I ride recreationally for some time now. Not only have I been shopping bikes, but also bike shops. I brought my old bike into TBW for a repair for the first time with no intent on upgrading on the spot. Not only did I find a fantastic shop, but I walked out with a new bike that I am very happy with. I am very pleased with my decision and by no means was I pressured into purchasing.
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A Private User
I recently stopped by this shop on a whim while biking back to the city. I bought some chain lube: Rock and Roll Extreme 4oz bottle for $13.00. I looked up the price online and in other stores in the area and they are selling it in the $6.00-8.00 range. Thats a huge markup, a pretty common trend for cycling shops and a little disappointing. The staff was friendly and helpful, but a near 50% markup is a bit absurd.