|Address:||4010 Pleasure Ave, Sea Isle City, NJ 08243, USA|
|Working:||Closed Closed Closed Closed 8AM–5PM 8AM–5PM 8AM–5PM|
A Private User
I have been renting from Surf Buggy since 2008. They sent me an email offering 20% off if I put in my order by 2/19. I filled out the form on 2/17. When a couple weeks went by and I didnt hear back I called to see what was up. I was told there was no record of my reservation. As I have used this form the last three years, and am pretty computer savvy, I figured it must have been a glitch in your system. I asked to have the 20% discount honored as I did fill the form out before 2/19. I was told by the woman who answered "probably not, but I will ask." She called back and left a message that they would not honor the 20% discount. As I believe the error was in their system, and I know I filled out and submitted the form I am taken aback that they would not take better care of a returning customer. To refuse to take my word on this they are calling my integrity into question as well as providing terrible customer service. As a result I will not be renting for Surf Buggy again or in the future.
Took me in on a busy summer morning to repair a flat on my personal bike. In and out and quickly. Quaint and clean local shop with great help!
Very helpful and always willing to serve your every need from bike repairs to rentals.