BEACON Cycling

Reviews 9

ZE

Zeal Aspen

So heres the story, I had came to Ocean City for vacation before Memorial weekend. I brought all my cycling equipment; shoes, road bike, nutrition stuff, tools, spare parts etc and the one major thing I forget is my training clothes. I felt so dumb when I found out. So I went looking online for a bicycle shop near by and one of the few I found near by was Beacon Cycling & Fitness. I read the previous review about them annnnd... it didnt make a lot of sense. Anyway, I took a chance and visited the shop later on this same day. Ive never been to this bicycle shop and the first thing I notice is that I was greeted as I walked through the door, thats a rare thing I get to experience and a great thing at that. I was looking through the clothing section and a store employee walks up to me after I was shuffling through some choice jerseys and asks "Can I help you with anything?" Well sure enough, I needed the help, we talked a little and we came to the conclusion that they didnt have my particular size in a certain brand. I wasnt too burnt up about it but I found something else that could work; I was pleased. I decided to look around and ask some questions, I encountered the same store employee. This time I threw in a slue of random questions. The guy knew what he was saying and even thought me a thing about electric bicycle hub wattage limitations in terms of Federal Legalities. Hey you learn something new everyday, right? RIGHT!? SO, I checked out, got what I came for... well, almost. The caring support, professionalism and help was all there, when ever I come back to Ocean City, I hope you guys know that Ill defiantly be coming back to shop with you again; cause you guys know what your talking about and I saw it personally. :D PS. For anyone reading this review, disregard the one below mine.

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AS

Ashley Vance

Went here to buy a bike mound for me and my boyfriends bikes, it worked well, pretty expensive but worth the money because it actually works for our mountain bikes,the employee,( i dam sure hope he wasnt the manager) said these were the best, so I decided to go with it, now as far as customer service, these people are terrible, no greeting the customer, the same employee who told us what bike mound to get saw us come in and didnt say a word to us, my boyfriend is the laid back one, im more of the hands on one, and he was even really annoyed that no one was coming over to offer any help, they were not busy either maybe four people including us in the store, no one said be right with you,I was literaly a second from just walking out because why should I give you a good sale, (over 100 bucks), and you cant even phathom to open up your mouth and speak to a customer who is giving you buisness, anyway long story short wouldnt come here again and would not recommend anyone else to come here unless you dont mind being completly ignored when you walk in the store like your not worth coming up to, so rude!

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A

A Private User

I toke my bike in to get a quote on how much it would cost to replace a part, the mechanic was friendly and nice but did more then look at it, he actually fixed it, even though i just wanted to know how much it would cost and i told him i just wanted to kno how much it cost, so he undid the repair(a lose wire) which involved undoing the wiring on the bike shifter, and i understand they arent going to do the repair for free, but the original problem is their in addition to several others problems where the gears change them selves and tring to shift past the last gear, this has caused me to crack the pedal, lose control several times, and almost get hit by a car, and they claim that the mechanic did they right thing by conducting the repair and then undoing it when all i wanted to know was the cost and never asked him to do anything except LOOK at it

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AN

Anna Grasso

Many locals will agree when I say this, Beacon is one of those places where they only want to cater to the wealthy. Only high marked retail items in that oversized showroom, and if you try bringing in a "NON Beacon" bicycle for service, they treat you like a darn nuisance. Beacon is one of maybe 2 bicycle service shops in Atlantic County., thats it! But us bluecollar folk cant go there, nope. Well I say move your business elsewhere. Make room for a bicycle store that will better serve this area!! We actually need/use our bikes, they arent just some showpiece to be paraded on top of the car on a $1200 roof mount or $400 trunk rack, come on now.

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DA

david gross

recently purchased a new bike for my daughter as a Christmas present. I was overwhelmed by the bicycles, accessories, styles and types of bikes available in todays market. The people at Beacon could not have been more helpful. They absolutely know a lot of what is important when buying a bike. They were able to customize and accessorize a base model bike and make a real showpiece. I was really impressed with the quality, look and function I could get for the price. I can only say if you are interested in buying a bike Beacon definitely is the first and only place you need to go. The selection, price range and expertise is excellent

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PA

Paul Whittaker

This is by far the best bike shop around. The staff is courteous and professional, and the service is by far the best around. Ive been a customer for over five years now and I cannot say enough about this shop. They have a great selection of bicycles and equipment. The staff is comprised of people who do a lot of riding, so you know the advice you get is backed by a lot of experience. Finally, I will say that their bike fitting service is amazing. I did it a couple of years ago and can honestly say it was one of the best things I have ever done to improve my cycling. I love this shop!

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NE

Neal Galloway

Called this place to try and make an appointment to get a new chain on my bike and just have them check it over for me. They said Id have to leave my bike with them for a WEEK for this simple task! This was the amount of time theyd need when I was scheduling an appointment...not just walking in (which is no excuse for a week). Their service might be great...if you can get it. Anyone else have to leave their bike with a shop this long for a simple repair? Needless to say Ill be going somewhere that doesnt need a week to do a 20 minute job.

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DO

Donnald Crone

On vacation in OC NJ Sept 24, 2016 and broke my front fork on my road bike. Took my bike to Beacon and Marco fixed it straight away and had me back on the road in less than an hour. He also adjusted my bike and fixed a few other minor issues. My bike is now running perfect. Fork even matches my bike. I am SOO thankful - please pass my thanks along to Marco!!! He is amazing!! Don

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AL

Allison Schaefer

The staff is extremely knowledge and helpful! They helped me not only choose a bike, but gave me all the necessary information and accessories to be successful on the road! Its clear they cater to everyone from minimal to expert skill level.

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