Category: | Optometrist |
Address: | 17 Academy St, Newark, NJ 07102, USA |
Phone: | +1 973-624-2090 |
Site: | michaelfeinsteinod.com |
Rating: | 4.4 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 8AM–3PM Closed |
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Elijah Jenkins
Visited office 2/17/17, staff not so hot (more interested in going to the store across the street). Prior to my visit I called, and was told they take walk-ins, when I did, the staff told me ye, you walk-in and make an appointment, when asked why couldnt I make the appointment over the phone, she looked at me as if I suddenly had three heads. Had report from previous exam (from another Dr. 3yrs. ago), was told to show it to the Dr. When I did, he asked why didnt show it to staff, told him I did, they said show you, he took report and gave the hell, came back and profusely apologized. As far as the exam, he was through and professional, when he realized I was a new patient, he introduced himself, and gave a brief tutoriial, of who he was and what was going to happen. answering my questions in laymans terms as opposed to "Dr. speak". Recommended him to a friend this morning. Thank you Dr. Feinstein, I do hope your staff get their selves together.
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Gisselle Tavarez
As far as the doctor he is amazing the staff though needs to get it together. I went in for a visit, received my exam and was even given a trial pair of contact lenses from Dr Feinstein. I stressed to the staff that I wanted to order lenses and that I was leaving the country the next day so by the time I got back they should have been ready to pick up. Three weeks later I have yet to receive a call. So i decided to call and check up on my contacts. After mentioning nicely that I have not received a call one of the girls there with a tone said if you havent gotten a call its because they havent arrived yet. Its been three weeks. Apparently they kept no history of my visit or my exam that was done. Not sure how all of this information could have just vanished into the air. Im pretty sure I saw Dr. Feinstein taking notes as my exam was given.
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Julie Cotton
I decided to try this office since there were positive reviews on Google and the Yelp app, in addition to the office being close to where i work in downtown Newark. I requested to make an appointment using the offices website, and I was able to get a prompt call back on the next day or so. I also got a call the day before the appointment to confirm that it was still scheduled. Based on a variety of appointments I have attended due to medical circumstances in the past, I have to say that this office was sufficient. There have been other medical offices where the staff and even the physician can be unpleasant, and this location was much better than such offices. I may decide to come back to this review after I get my new glasses which the office estimated may take approximately 2 weeks.
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Shelly Bennett
I have been going to this doctor for years. Suddenly, my integrity is being questioned by his staff regarding my health insurance. They will not set an appointment for me because there is some confusion as to where they should bill. This is ridiculous. Is it a matter of payment or are they questioning my integrity as to who my Insurance carrier is? Ive been on the phone with the health insurance, but they still wont set the appointment. Im forced to find other eye services. I agree. The staff is horrible and unknowlegeable
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Amina Hawa
I did my research on this particular Doctor and I must say the staff was very kind and welcoming. The doctor was very knowledgeable. He went into details explaining everything I needed to know. I was never rushed. I highly recommend this doctor. Very professional.
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mary madden
Hes been my eye Doctor for years - I moved out of Newark to Woodbridge and still made the trip. I recommend him highly. I also get complimented all of the time on my eye glasses - they always have the nicest frames.
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Desmond Hargroves
Not withstanding the 29 Kilometer excursion to my hometown Newark "BrickCity" N.J., I choose to patronize Dr Feinsteins practice, and appreciate his informed and accommodating staff.
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Priscilla Dykes
I have been going to see Dr. Feinstein since 1995. He will be my eye doctor until he retires. Dr. Feinstein is the absolute best because he really enjoys what he does.
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Ahmed Elgabroni
The best optometrist, he is very passionate about helping people, and really explains every part of the eye exams as he goes along making for a comforting experience.
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Maya Toler
I have been going to Dr. Feinstein since I was 7 years old, hes always been very patient and caring and takes his time on each visit. I definitely recommend him.
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Edward Harned
Staff was arrogant and rude. Doctor demanded $95 exam payment in advance. Refused to see me without prior payment.Left without seeing doctor.
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A Private User
He stayed late after closing to save me a trip to the emergency room. He is very friendly and helpful. The best eye doctor in the city!
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Gezim Bajrami
Dr. Feinstein is great. I was very pleased with his treatment and demeanor and I will be returning to see him. Highly recommended.
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Julisa DeJesus
I have gone to this office for many years and have always received great service. Michael Feinstein is amazing
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maribel gonzalez
great doctor wait time is ridiculous at least 3hrs from the time you get there til you leave...
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Delmar Allen
Best team ever. Jeannie is caring and professional.service is excellent!!!!
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Erica Rodriguez
One of the best and patient doctor I ever had!
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Bennett Ruda
Professional, knowledgeable and personable
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Ruthwik Gande
Best doctor around
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Sultan Brinkley
They aight..
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nhkira lacue
Best in town