Category: | Cell Phone Store |
Address: | 2857 NJ-35, Hazlet, NJ 07730, USA |
Phone: | +1 732-739-1255 |
Site: | t-mobile.com |
Rating: | 3.6 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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artie guido
Never using this location again. Multiple issues had here. Had phones go missing, fraudulent account activity, with services, fraudulent phone ordering, tampered with account control resetting adress and phone number of my account without absolutely any notice of such or a confirmations call to the account holders known cell number carried under their service. Cracked screen on iPhone 6s told me phone is not good need a new one. Apple replaced the screen for free as they accidentally erased my phone during the process. Traded in a another phone under warranty and the insurance I paid for, due to it not charging with that cheap charger on the s5 cause it burnt out and had to pay the manufacturer defected phone off to get an new one and still made me turn it in. No w I go to get another phone as my screen cracked last night. I walk in, one person in front of me and Im looking at phones, after more people walk in and are helped I am then approached and asked what I wanted, brought out not what I wanted. it was the only one apparently. More phones displayed then in stock. tombile in freehold mall are much more helpful and way more in stock choices.
WI
Will C
Nora saves the day.... been a Tmobile customer for over a dozen years... misinformation from national tech support and a previous visit to this store, and horrendous customer service from the national loyalty dept actually had me considering a provider switch. Knowledgeable Nora diagnosed the errors in information and resolved the technical issue quickly and properly. Excellent job.
KA
Kat Curtis
The staff here is extremely knowledgeable and helpful!! The selection is great and they explain plans and phones honestly and with detail so you dont leave feeling like you got swindled.. lol.. Its my favorite T-Mobile location!
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frank berecsky
Switched from sprint promised to pay them the early term fees!! Was denied now i owe sprint $1550 for 4 lines and with tmobile but not for long it is a big scam!!!!!!! DO NOT SWITCH ITS A FRAUD
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Avetis M
Lazy ass people work there...I called to check phone stock ability....she answered yes without looking. When I come I revived the answer Im sorry we dont have it. Stay away from this location.
MA
mathew gajewski
Service is straight garbage. Dont bother unless all you use is for al phone calls here and there. If you use mobile data, go with att o cricket wireless.
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S Manly Jr.
Great customer service knowledge! All my questions were answered plain and simple, I couldnt be more pleased and would recommend them any day.
MA
Matthew Kobilas
Called about a warranty exchange for my phone. Said they would overnight ship a new phone. It has been four days now. Thanks T-Mobile.
DJ
DJ Noname
This place is great. The people here know what they are doing and helped me right away. Thanks guys!
DA
Darlene Jenkins
Love it always a good visit lovely young people helping you with everything you need for your phone
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Robert Wyman
Very friendly staff easy to get in and out of and they will work with you on your phone bill
DA
Darteck Drones
Amazing people , very friendly , extremely knowledgeable about products and promos
JA
Jason
Great helpful staff and helped me switch from Verizon to T-Mobile! Great deals too
AL
Always having Fun
Omg every time we come here we wait for hrs get more peoole to work here already
JO
Joe Nyg
great location! best phone company! the staff at the store do an excellent job!
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Dynasty Ruffin
They take so long to answer the phone, when calling to find out information.
JO
Joe Mastrolia
The customer service is great, network is average, at least around here.
CH
Chris Gonzalez
Often crowded so the lines are long, but friendly service overall.
DA
Dave Finnerty
Very helpful getting new phone sim up and working
MI
Michael Pegues
The team here is very friendly and helpful.
MA
Marcela Delcoro
The worst cell phone company!!! Thieves
GE
Getitnow Getitnow
Top notch service - love these guys
RI
Richard Kocurek
Very helpful and great service
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robert feller
Always busy sometimes I wait
JO
Joshua Pereira
Terrible service
AL
Alex M
Great service
HA
Hamza Soha
Bad attitude
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Brandon Hernandez
Great service
RA
ragav gomatam
T Mobile
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Sri ganesh