Newegg Inc.

Category:	Electronics Store
Address:	45 Patrick Ave, Edison, NJ 08837, USA
Phone:	+1 800-390-1119
Site:	newegg.com
Rating:	3.1
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM Closed Closed

Location

Photos 5

Reviews 21

Steven Porrini

My first experience with Newegg and a little annoyed. First annoyance was a motherboard that went out of stock, no way to auto notify when they will be back in stock so I opted for a board that was $50 more just to find out the day after I ordered the original board I wanted came back in stock... Second annoyance. After receiving an order from Newegg the other day I noticed in the tracking that it left its origin point (which is a main terminal for FedEx) that it went to another location nearby and back again to its origin location, adding an unnecessary extra day onto the delivery time. Figuring it was just a mishap on the shippers end I opted for the second order to not pay for any kind of express shipping because it is only 1 day away with standard shipping. Upon checking the initial tracking info (after placing order on Wednesday) it said the package will arrive Friday. Awesome, right? Wrong, package did the same "bouncing" around the 2 locations and now tracking says Monday delivery... Update: They really need to choose a new shipping solution. FedEx is the absolute worst. My package is around the corner from me, not even 5 minutes away. After calling them up Im told that no one is there and Newegg requests to not have the package held and theres magically no one at the location to allow me to come pick the package up. Unreal So thank you Newegg for the sweet initial impression. Will definitely exhaust all other purchasing options next time.

ziwei su

if i have chose i chose no star..!i placed an order with all correct information 1/23/2017 and has pending charge in my AE card and i have to call many times of new egg and 2times of AE,and the last time call newegg still keep saying i put in the wrong info,and i lost the deal and have nothing to give to my family at Chinese new year,first time shopping in this website,but piss me off in the Chinese new year!wast my Fxxxking time!!!when you see they have bra bra bra promotion ,dont trust them,,,at the end,you gonna get nothing and keep saying is your problem,just wanna shopping?what problem?how come you can;t fix the problem?and there was no problem with my AE,AE never give me any problem...if you dont wanna wast your time to buy the gift for you family after 8 days again,stay away with this company!!you will know how embarrassed in the new year or chrismas dinner have nothing on hand to switch with your family...!!!!!!and i m not first time shopping online,ok?

Harley Whatever

From a truckers standpoint, dumber than a box of rocks! Showed up, have a 900 appointment. They dont start working until 9. Stop at the security gate, where I check in. Guard gets my info then goes back into to the luxury of her air conditioned shack. All the time, while on she is on the phone. She asks why im here. I respond, delivery. Ok, thank you she replies. Nothing more. Stand there a few moments until she gets the hint. She comes back out and asks what? I ask where is receiving. She replies, go thru the gate and make a right. While BEHIND the building, I run from door to door to door, pounding and waiting. No one answers. Come back around to the front, where receiving actually is, and start pounding on doors, finally 1 woman tells me no one is here until 9.

Mookie Tashmoo

Terrible company! Ordered item and paid a lot extra for same day delivery. It never showed up. Used live chat to find out where it was and got a bot. Called customer support and was told the shipping company screwed up and to call them. Called shipping company and they said package was not in their possession...worse, she said the rep from newegg had just called them (while I was on hold) and she told him the same. LIARS!!! Do NOT use this company unless you want a miserable experience and worse than useless customer support.

Jay Abramson

The problem with picking up is that it takes about six hours to get the Email receipt after you order online and indicate it is for pickup. It makes a same day pickup impractical if you do not want to deal with rush hour traffic. If they cannot get the item to the front desk an hour after ordering then it is not a usable system. Pickup is very easy once it is ready, but you must have the ready for pickup Email printed page. It is not much faster than shipping if you live in New Jersey.

moshe shechter

I bought a refurbished laptop, and it arrived after a week with a password, i called them and they said looks like never was reset to factory restore, so i got another one and that a problem with the battery. but the reason i give them 3* is because they did actually give me a very easy time with support they didnt make me problems to return and get money refund, they even let me keep some extra free gift (10$ value) for free.

Zoe Yu

Worst online shopping experience! Buyer stay away!! Placed an order for $1200 server, a month and half later, order is still on its way. Contacted Newegg, they pushed me to the 3rd party supplier. Now Im in the process of trying to reach this 3rd party supplier. They dont even deserve this one star, if theres negative, Ill give it to Newegg

Jason Ganz

Been using newegg for ordering computer parts since 2007. Never had a problem with them, and theyve always been timely with getting deliveries sent out. One thing to advise is never use eggsaver unless you want to wait 2 weeks, but thats the fault of the end-user and not Newegg itself.

David Cuevas

I like buying online for good prices but Shipping Is painfully slow when coming from CA unless you pay $20 for fast shipping. Maybe other carriers could he better. Not Fedex

Freddy

Not easy to see from street but Def nice place to just pick up you orders with pit having to wait for shipping which is a cool option a lot of other places dont have

Dhananjay Bhosale

Very bad experience with newegg. They cancelled my order without any reasons. I tried calling customer service and the wait time was 60mins. Wast of time.

Clyde Webster

Dont recommend. They lost my digital order, real struggle trying to get the money I sent them back. Eventually got a refund.

Brook Zerihun

Easy build, needed a new case Newegg saved the day allowing me to pick up case same day

Kyle Kelly

Great for quick pick ups when you dont want to wait for shipping. Quick in and out.

Matthew Ross

Easy to pick up ordered items. Quick customer service, but I was there around 5:30.

Kyle Canney

Dont even try to return a defective product. Youll just get the runaround.

omozoya oyarebu

Work dere nice